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  5. Reviews of Heritage Inn & Suites Ridgecrest - China Lake

Reviews of Heritage Inn & Suites Ridgecrest - China Lake 3 stars

1050 North Norma Street, Ridgecrest, CA 93555, United States

#5 of 16 hotels in Ridgecrest

Guests' Choice

Review score

Based on 193 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Clean and comfortable, great location. Pool was great
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast didn’t have any seating and there was no protein options. The pool was lovely but had a fair amount of leaves and bugs in the water.

    Great location, lovely room with good amenities. Helpful staff and comfortable seating around the pool.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very basic

    Very nice and quiet neighborhood

    Stayed in May 2024

  • Reviewed: 9 March 2024

    8.0
    very quiet, clean room
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    breakfast as advertised. continetal. super efficient friendly checkin. beautiful older property but bathrooms need update. courtyard fountains a nice touch.

    Stayed in March 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Carpets need updating as well as the bathrooms.

    Location - last town on our way to Death Valley. Per friendly and large rooms ! Surprised that they clean the rooms everyday and make the beds too. When other cabin hotels do this every other day !

    Stayed in February 2024

  • Reviewed: 8 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A little worn in a few places but did not affect our stay.

    Very clean and comfortable. Good coffee and continental breakfast. Would stay again if we needed.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    7.0
    Oke for a brief stay
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very old room, with stained carpet

    Friendly staffs

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Nice quiet stay with friendly staff. Older property but clean with nice amenities.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom fixtures and carpet in room could use an update.

    Quiet location and friendly staff. Light continental breakfast options were convenient. Bedding was very clean and comfortable. Nautilus equipped gym was super clean and functional- very nice pool and plenty of free, secure parking.

    Stayed in December 2023

  • Reviewed: 16 October 2023

    8.0
    Nice, clean place; great value; will repeat.
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No complaints, actually. The room was spotless, everything worked, and the staff was great.

    Excellent breakfast at the nearby Denny's. The manager was very accommodating, and he gave us great recommendations...including an excellent Middle Eastern place ("Classic Gyros", on North China Lake Blvd).

    Stayed in October 2023

  • Reviewed: 25 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room I stayed in could use some remodeling. Visible carpet stays, cracked tile in bathroom and patchwork in shower ceiling, tub also was cracked and has a raised area. The bathroom could use better lighting.

    Location is great for me. Staff are friendly and welcoming.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    8.0
    Very nice quiet, very clean, good price
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room was comfy but bathroom faucets were falling off in shower and sink!!

    Quiet but we’ll situated to get to all my local destinations

    Stayed in September 2023

  • Reviewed: 24 August 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Too many insects around the hall and rooms

    Good quality/price balance, comfortable position in ridgercrest.

    Stayed in August 2023

  • Reviewed: 5 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    staff was courteous and caring

    Stayed in July 2023

  • Reviewed: 20 May 2023

    7.0
    Okay for one night
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was very outdated.

    The receptionist was very friendly and the room was okay, what you can expect in a city in the middle of nowhere. There was free parking, water and some snacks for breakfast. A good hub for one night before travelling through the Death Valley.

    Stayed in May 2023

  • Reviewed: 19 March 2023

    8.0
    Great staff. We enjoyed our stay.
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 2 nights

    I don't have anything negative to stay.

    The staff was very friendly and helpful. The room was a little dated, but clean. The bed was okay. Beautiful and clean lobby area.

    Stayed in March 2023

  • Reviewed: 22 December 2022

    7.0
    Pretty nice but.....
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Found 6 bedbugs in our 2 days, tv remote probably needed batteries and faucett had a steady drip. Bed sheets are noisy and strange noises on and off all night long the first night. The second night (tues) was much quieter probably because there were less tenants.

    Elegant lobby and excellent facilities. Staff exceptionally friendly and very helpful throughout our stay. Rooms are in the process of some sort of renovation as rooms are dated but amenities are nice.

    Stayed in December 2022

  • Reviewed: 12 November 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Good location. Outdoors hot tub and pool were very convenient and remained open until late hours.

    Stayed in November 2022

  • Reviewed: 11 October 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room - Disability Access/Non-Smoking
    • Stayed 3 nights

    breakfast was limited even by "continental" breakfast standards. I would have liked a hot cereal option and / or toast or bagels.

    Staff was friendly; room and the bed was comfortable.

    Stayed in October 2022

  • Reviewed: 18 September 2022

    8.0
    Take a 20’ charging cable with you!
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was ridiculous. No lighting controls near night stand, no lamp on night stand, no power points for phone etc on or near night stand. you have to get out of bed to do ANYTHING. Everything was on the opposite wall. So I pulled the nightstand away from the wall (heavy) unplugged the alarm clock and plugged in my phone charger. Tip - take a 20’ charging cable with you. Also massive room and tiny, tiny bathroom.

    Clean, quiet, spacious.

    Stayed in September 2022

  • Reviewed: 28 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We feel the Heritage Inn is one of the older hotels in Ridgecrest and New owners are transitioning it to a budget hotel. The pool was not in service in the desert in July. The restaurant is also not open.

    The hotel was clean and excellent location. The front desk staff was fantastic and helpful. Overall it was a pleasant stay at a reasonable rate.

    Stayed in August 2022

  • Reviewed: 19 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The breakfast was so so, only muffins, juice, milk, dry cereal, coffee, and apples. Wish there were non-sugary items.

    We enjoyed the pool and spa. Wonderful customer service as well

    Stayed in August 2022

  • Reviewed: 13 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    I would have liked to have yogurt as an option

    Stayed in August 2022

  • Reviewed: 8 August 2022

    8.0
    Customer service was excellent! Room could use some up grades but very comfortable and clean.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good area for our needs.

    Stayed in August 2022

  • Reviewed: 1 August 2022

    9.0
    Good stay. Would book again.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms are a bit old, however they are kept up decently.

    As most people said in their reviews, all of the staff was incredible! It’s always so nice to be traveling and run into friendly people that act like they enjoy their job. Room was clean and everything worked. Nice to have a fridge and microwave in the room without having to ask for it.

    Stayed in July 2022

  • Reviewed: 12 July 2022

    7.0
    A fine stay. Would come again.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast options were skimpy. Could have used hot, fresh options.

    Clean and quiet. Mints at the counter. Helpful staff.

    Stayed in July 2022

Showing 1 – 25

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