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Reviews of Hermosa Hotel 2 stars

131 Metropole Avenue, Avalon, CA 90704, United States

#36 of 42 hotels in Avalon

Guests' Choice

Review score

Based on 705 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.0

  • Location

    9.0

  • Facilities

    6.7

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 10 April 2024

    8.0
    The Hermosa is not a high end property, but it is cozy and comfy.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room was small and we had to request blankets for a cold night.

    I liked having the ability to cook. The staff was very attentive to any issues or problems. The location was great. This property also allowed a 1 night stay as opposed to a minimum of 2 nights. I also liked the filtered water pitcher in the lobby.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Great location, family friendly
    • Leisure trip
    • Family with young children
    • Economy Triple Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Loud street noise that started at 615 every morning from the trash truck to the golf carts and normal hustle and bustle of the day. Since it was April it was cool but the room did not have AC, just a ceiling fan.

    Cute older building with nice location just 4 doors from the mail street. 3rd floor had a good view of the harbor and nice little rocking chairs in the shared balcony. Cute Jack and Jill adjoining rooms with a bathroom in between.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Great staff, fun and friendly. Superb spot, close to everything . Room could use some updating but otherwise great stay
    • Leisure trip
    • Family with young children
    • Economy Triple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Needs a bit of updating

    Location

    Stayed in March 2024

  • Reviewed: 27 March 2024

    6.0
    My family had a nice two day vacation.
    • Leisure trip
    • Family with young children
    • Economy Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The TV didn’t work. I called and the person told me that the maintenance person would come but never did.

    The view was great from the two rooms. The rooms were clean. The price was fair. The employees were friendly.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    6.0
    It was a cozy and fun place to stay, but a little pricey for what it was.
    • Leisure trip
    • Group
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    The view was only of other buildings. The shower was really small. There was no closet to hang up my wrinkly dress.

    Close to beach. Nice to have a kitchen.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Cool place for the lower cost
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    This trip the shower water would continuously go hot to cold, back and forth and our bathroom door would not shut

    We have stayed here before and it’s ok for the price. Staff is very friendly.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Alex made our stay wonder
    • Leisure trip
    • Family with young children
    • Queen Room with Kitchenette
    • Stayed 2 nights
    • Submitted via mobile

    Some of the employees are rude and house keeper and the ast manager

    How the manager Alex goes above and beyond for his customers he made us feel right at home

    Stayed in March 2024

  • Reviewed: 6 March 2024

    6.0
    Good option if you are on a budget and only need to stay a night or two.
    • Leisure trip
    • Family with young children
    • Economy Triple Room with Shared Bathroom
    • Stayed 1 night

    The beds were very uncomfortable, the TV screens were fuzzy, and the walls and ceiling were very thing so it was very loud with footsteps and I could hear people talking and snoring all night.

    Staff was very friendly and for a budget accommodation, this was fine. We liked having two rooms with a shared bathroom so the kids could be in a separate room. It was nice to be able to store our luggage after check out.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    6.0
    Decent
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No hot water for showering

    Location

    Stayed in February 2024

  • Reviewed: 24 February 2024

    6.0
    Get what you pay for
    • Leisure trip
    • Group
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    Our room was not ready when we got there. This was unexpected to the manager as well. He and his wife had to clean it themselves to get it ready for us. The bed needs to be replaced. It was very uncomfortable. The room had a hot plate and microwave, however there weren’t any basic kitchen supplies such as pot/pan, plate or silverware to make use of it. The shower head is low requiring even average height folks to maneuver how to get your hair washed under it.

    Liked the location and the manager, Adam, was personable, responsive and helpful! He made our stay! Coffee and tea were also provided in the mornings free of charge.

    Stayed in February 2024

  • Reviewed: 9 January 2024

    7.0
    I would still return to Catalina Island, not sure if there are upgraded rooms available at Hermosa
    • Leisure trip
    • Family with young children
    • Economy Triple Room with Shared Bathroom
    • Stayed 2 nights

    The Jack and Jill room was very nice, but lacked room in the shower, very small and constricted for movement. There was noise on the top floor all night long, we could not stay asleep.

    Location is epic, walking distance to Many things Catalina offers, Staff was great and attentive, very helpful with our questions.

    Stayed in January 2024

  • Reviewed: 30 October 2023

    6.0
    Staff is great, location is great, and I had a few concerns.
    • Business trip
    • Solo traveller
    • Economy Triple Room with Shared Bathroom
    • Stayed 2 nights

    I could not close the gaps in the hotel room blinds, therefore, anyone could look closely and intentionally at me while sleeping or in a particular area of the room. The blinds need Velcro on the sides for safety. The mattress was extremely uncomfortable--it needs a thick pad.

    The hospitality of the male staff was exceptional and professional.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    7.0
    we will be back!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    Give the staff a Key to the beer. LOL

    The location was excellent. We didn't have breakfast. I didn't see any being served??

    Stayed in October 2023

  • Reviewed: 24 October 2023

    7.0
    Decent place to stay, not fancy but comfortable beds
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It’s a pretty run down hotel, very small rooms but not uncommon for the island.

    Close to the main road, had an area where you could put your things while you wait for your room to be ready. Has two balconies you can rest on.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    7.0
    Our stay "was very comfortable".
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    No available elevator ; No available dresser in our room; No available seating.

    There was "no breakfast" (only coffee).

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Nice location, friendly staff. Old but clean
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Small cottage room

    Staff very friendly and helpful

    Stayed in October 2023

  • Reviewed: 4 October 2023

    8.0
    Good stay loved it would recommend for cheap price
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The water pressure in the shower

    Closeness to everything

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Sheet stain No plates, no spoons , forks , no glasess to drink water from.

    Staff very friendly

    Stayed in October 2023

  • Reviewed: 5 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Kitchenette
    • Stayed 1 night
    • Submitted via mobile

    Bed sheets weren't very clean

    Staff was really nice

    Stayed in September 2023

  • Reviewed: 28 August 2023

    7.0
    Awesome location and quiet
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    On Saturday night the hotel was left with out toilet water the shower and sink worked still tho. And our 1st night there when we went to lay down we noticed our bed was so uncomfortable it sunk in right in the middle. We just didn't complain cause it was cheap compared to everything else.

    I liked the location it's close to everything!

    Stayed in August 2023

  • Reviewed: 20 August 2023

    8.0
    great value, my family had a wonderful time at the Hermosa
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    rooms slightly small.

    quirky older hotel, with plenty of character.

    Stayed in July 2023

  • Reviewed: 18 August 2023

    8.0
    We had a great time diving the Park and food and weather were great.
    • Leisure trip
    • Family with young children
    • Economy Triple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    We were not told our rooms had no AC. With sunburns it made for a long 2 nites. When your on vacation and Sun Burned AC is a must. Had we been told there were no AC we would have found another place to stay. I e been stay here for many years and always had AC.

    Location and the staff are perfect. Coffee and the beer bar were handy.

    Stayed in July 2023

  • Reviewed: 14 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Triple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Just shared bathroom

    Location was perfect.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    8.0
    Great small place to stay if you are on a budget.
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 2 nights

    Rooms were very small unless you booked a cottage. The ice machine was not working during our visit. There was no security on the premises and the doors remained unlocked to access the lobby.

    Amazingly great staff. Mave was awesome with great tips for restaurants and features. Our cottage was spacious and comfy. The location was perfect for getting around by foot.

    Stayed in August 2023

Showing 1 – 25

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