185 Brainard Road, Hartford, CT 06114, United States
#6 of 8 hotels in Hartford
Guests' ChoiceBased on 237 hotel reviews
6.9Cleanliness
7.4
Comfort
7.6
Location
7.4
Facilities
7.1
Staff
7.6
Value for money
7.1
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Daniel
SpainNot possible to make a coffee on the room despite of having all the goods
Bed
Stayed in May 2024
Reviewed: 28 April 2024
Jasmine
United StatesThere was a previous gust's food left in the mimi fridge. And couldn't find a vending
Over all was clean and the staff was friendly and the brakefast was good.
Stayed in April 2024
Reviewed: 22 April 2024
Bonnie
CanadaU could see through Curtains on main floor … ppl walking by could see in especially with lights on & heater made a loud noise all night…very annoying
Girl at front desk was friendly & knowledgeable about the area
Stayed in March 2024
Reviewed: 14 April 2024
Robin
United StatesThe room had a smell like there had been smoking in that room, the room had no coffee maker even though they supplied coffee to make, no TV remote I had to go down to the lobby to attain one, and the room appeared not clean all the way.
Location and the breakfast was decent
Stayed in April 2024
Reviewed: 12 April 2024
Hannah
United KingdomDecor inside is a little dated/worn
Free breakfast, helpful staff and nice room facilities (mini fridge, microwave and coffee maker), beautiful outside. Has everything you need.
Stayed in April 2024
Reviewed: 8 April 2024
Aaron
United StatesI reserved 2 queen size beds and got 1 queen size bed with a pull out couch.
Stayed in April 2024
Reviewed: 8 April 2024
Shenna
United StatesSmelled a bit not as clean as I like
Friendly staff good breakfast
Stayed in April 2024
Reviewed: 28 March 2024
Monica
United StatesI didn't like the attitude from the workers because they were unpleasant and mean. When I arrived the room they provided to me was smelling Marihuana and I booked a non smoking room.
I liked the breakfast
Stayed in March 2024
Reviewed: 21 March 2024
Victoria
United StatesI feel like the AC didn’t get cold enough and the room had a weird smell. Eventually you get used to the smell but as someone who can’t sleep when it’s hot, I definitely struggled. The AC was set at 64 and still didn’t get cold.
Very close to the Connecticut convention center, which is why I was visiting. Decent breakfast. Good for what I needed it for. The beds were comfy, fridge worked, tv worked, no issues with WiFi.
Stayed in March 2024
Reviewed: 11 February 2024
Ann
United Statesinformatiom about and directions to places to eat
Stayed in February 2024
Reviewed: 6 February 2024
Keniston
United StatesA-hole in the next room was playing LOUD music at 11pm. Not sure why he stopped but happy he did.
Convenient location. Nice breakfast variety but they kept running out of items and weren't quick to refill.
Stayed in February 2024
Reviewed: 30 January 2024
Phillip
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 7 December 2023
Carlota
United StatesThe refrigerator wasn’t working so it spoiled all of our food. The telephone wasn’t working either so we had to keep going downstairs to talk to staff who were never at the desk. I was also double booked.
Stayed in December 2023
Reviewed: 25 November 2023
Labbe
United StatesGood
Everything
Stayed in November 2023
Reviewed: 12 November 2023
Cynthia
United StatesI thought the pool was indoor or a world pool indoor because the website for the hotel shows indoor pool. Turns out I was out door. My daughter was deeply disappointed again.
Hot breakfast
Stayed in November 2023
Reviewed: 2 October 2023
Mahesh
United StatesPillows were too soft.
Breakfast had baked potatoes which we liked. Comfortable bed. Located close to the highway.
Stayed in September 2023
Reviewed: 29 September 2023
Glenn
United StatesStaff could be a little more friendly
Stayed in September 2023
Reviewed: 25 September 2023
Luis
United StatesIt was clean
The answer to get there highways is close okay Ed
Stayed in September 2023
Reviewed: 16 September 2023
Cj
United StatesThe hallways had a smell to them (the room didn’t). The hot tub was not working.
Easy to get to location. We were leaving early the next morning and it was a super easy drive to the airport (about 20 minutes). Staff were friendly.
Stayed in September 2023
Reviewed: 7 September 2023
Colley
United StatesDidn't know I had to request room to be cleaned. Also, on weekends, breakfast should be extended to 11 am
The young lady on our Sunday night stay was very accommodating and provided us with clean towels.
Stayed in September 2023
Reviewed: 28 August 2023
Luldes
United StatesThe only downside is the rug. It needs such a good cleaning.
Easy off and on highway. Close to everything, fast food, gas stations, DD.
Stayed in August 2023
Reviewed: 28 August 2023
Lindell
United StatesAir conditioning set at 60. The room was too cold. We turned it off and it warmed up.
Good.
Stayed in August 2023
Reviewed: 21 August 2023
Reinoud
NetherlandsFine hotel living up to the expectations of this hotel chain.
Stayed in August 2023
Reviewed: 17 August 2023
Reason
United StatesBreakfast offerings (powdered eggs)
I like the suite.
Stayed in August 2023
Potsdam, Germany
Nairn, UK
Ronco s/Ascona - Porto Ronco, Switzerland
Sopot, Poland
Blackpool, UK
Split, Croatia
Chalais, France
Charleville, Ireland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content