7766 East Lamar Alexander Parkway, Townsend, TN 37882, United States
#2 of 32 hotels in Townsend
Guests' ChoiceBased on 669 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.7
Staff
9.5
Value for money
8.6
Free WiFi
7.8
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End of dialog contentReviewed: 11 May 2024
Charles
United StatesN/A
The hotel staff were friendly, helpful, and made us feel welcome. The room was clean and the balcony and view were awesome. Liked the location as well. Very peaceful and quiet.
Stayed in May 2024
Reviewed: 9 May 2024
David
United StatesNo coffee in room
Great location and quiet
Stayed in May 2024
Reviewed: 29 April 2024
Amanda
United StatesThe rooms were a little small, but fine for me and my daughter.
Very well kept and clean facilities, inside and out. Friendly staff and a great location.
Stayed in April 2024
Reviewed: 29 April 2024
Keathley
United StatesEnjoyed our balcony, but the view was toward the main road.
Very friendly and helpful Staff. Great location to the National Park. Clean room and nice pool
Stayed in March 2024
Reviewed: 20 April 2024
David
United StatesGreat location, staff were great, room was clean and comfortable.
Stayed in April 2024
Reviewed: 20 April 2024
Ginny
United StatesRoom was clean and comfortable, slightly dated but it is definitely a nice place to stay.
Townsend is a beautiful area. Highland Manor was a nice place to stay during our visit. Staff was very friendly and the grounds were well maintained. We will definitely return if the opportunity arises!
Stayed in April 2024
Reviewed: 17 April 2024
C
United KingdomLovely staff Manicured grounds Well maintained property Plenty of fluffy towels
Stayed in April 2024
Reviewed: 3 April 2024
Troy
United StatesNothing
The lady who checked us in and out was so gracious. She helped us with where to eat and places to see.
Stayed in April 2024
Reviewed: 1 April 2024
Mary
United StatesThe breakfast was okay but limited. I would have liked some fruit included in the breakfast selections.
We loved the location away from the hubbub of Pigeon Forge. The staff was wonderful including the maid service. The facilities were very clean.
Stayed in March 2024
Reviewed: 31 March 2024
Michael
United StatesNo complaints whatsoever. It was my first time staying there and will be one of my go to places in Townsend from now on.
I liked everything, location, clean, nice lady at the desk. Will definitely be back.
Stayed in March 2024
Reviewed: 27 March 2024
Shelby
United StatesThe bed was a little uncomfortable but still a good stay.
We arrived and the staff had everything ready for us to check in with ease. It was very clean with great water pressure. Will stay again
Stayed in March 2024
Reviewed: 19 March 2024
Doug
United StatesRooms a bit dated, bed very, very soft/worn out?
Room size. Ability to back up jeep to room door.
Stayed in March 2024
Reviewed: 15 January 2024
Michael
United StatesHeating system went out .
Great continental breakfast. Food was fresh.
Stayed in January 2024
Reviewed: 6 January 2024
Lary
United StatesNo coffee pot in room.
It was great.
Stayed in January 2024
Reviewed: 3 January 2024
Heather
United StatesThe only issue we had was that our hot water would come and go in the shower. The breakfast was very limited.
We waited until last minute to book our trip so we had limited options. However, our stay was a pleasant surprise. This stay was straight out of a Hallmark movie. Cute, quaint, homey feel. The rooms were a great size. We were outside of the hustle and bustle but still close enough to Pigeon Forge.
Stayed in December 2023
Reviewed: 3 January 2024
Cassandra
United StatesThe location is great, the staff is friendly, and the room was clean. The room, however, did feel a bit smaller than others.
Stayed in December 2023
Reviewed: 1 January 2024
Rebecca
United StatesVery clean and very friendly people. The location was perfect
Stayed in December 2023
Reviewed: 31 December 2023
Janet
United StatesI liked it all
Quite
Stayed in December 2023
Reviewed: 30 December 2023
Christie
United StatesBeautiful
Stayed in December 2023
Reviewed: 30 December 2023
Elisa
United StatesThe location was good very center. The breakfast It was regular could be better.
Stayed in December 2023
Reviewed: 10 December 2023
Taylor7u88
United StatesThat it was close to cades cove and clean
Stayed in December 2023
Reviewed: 3 December 2023
Mary
United Statesnothing to our thinking
It is run by a family and is Christian orientated. Staff very friendly and very helpful. We will be staying here again. This was a very quiet area and there was not excess noise.
Stayed in December 2023
Reviewed: 1 December 2023
Alysa
United StatesThe beds were nice but they were a little firmer than we liked.
We loved how friendly all the staff was. It was a very clean place to stay. The best part was eating breakfast in the dining room where you can look out and see the mountains.
Stayed in November 2023
Reviewed: 27 November 2023
Gary
United StatesWe have stayed there many times in the past and have always had good rooms. The view of the mountains is terrific! We would definitely stay again.
Stayed in November 2023
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