7766 East Lamar Alexander Parkway, Townsend, TN 37882, United States
#33 of 33 hotels in Townsend
Guests' ChoiceBased on 665 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.4
Facilities
8.7
Staff
9.4
Value for money
8.6
Free WiFi
7.7
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End of dialog contentReviewed: 17 June 2023
Herry
United StatesThe room was clean and staff were friendly and helpful.
Stayed in June 2023
Reviewed: 12 June 2023
David
United Statesnothing
The Highland Manor is one of the cleanest hotels I’ve stayed in. Also, the staff was amazingly kind and helpful.
Stayed in June 2023
Reviewed: 12 June 2023
Gertie
United Stateslocation
Stayed in June 2023
Reviewed: 11 June 2023
Randy
United StatesThis is the second time we have stayed at the Highland Manor. We were very impressed the first time with how clean everything was. This time was not quite as good. The beds were too soft or worn out. We were glad that there were two beds in the room because both of us in one bed was impossible. Neither of us slept well.
Great location away from all the traffic and noise of Pigeon Forge. It was quiet and peaceful. We had little interaction with the staff but what we had was pleasant, everyone was friendly and helpful.
Stayed in May 2023
Reviewed: 6 June 2023
Lucille
United Statesfloor seemed a little dirty.
Stayed in June 2023
Reviewed: 25 May 2023
Waser
United StatesThe continental breakfast was just right. We would have loved a coffee pot in our room though. The staff was helpful and friendly. The room was clean and there was sufficient towels. The grounds were lovely and well kept. Loved the ambiance of the surroundings.
Stayed in May 2023
Reviewed: 25 May 2023
Lana
United Statesa little pricier than I would expect for an older place
location is beautiful staff was super friendly older property but well maintained and very clean breakfast was not huge but got us going great views!
Stayed in May 2023
Reviewed: 11 May 2023
Denise
United Statesbathroom is small
close to activities, bed was comfortable and room was clean.
Stayed in May 2023
Reviewed: 8 May 2023
Deborah
United StatesGreat place to visit
Stayed in May 2023
Reviewed: 29 April 2023
Julie
United StatesDated, would have liked a better selection for breakfast, went across the road for breakfasts..
So clean and spacious, balcony was great too. Dated but excellent value and we don’t care about that stuff.. I would go back in a heartbeat!
Stayed in April 2023
Reviewed: 24 April 2023
Dickinson
United StatesThe room was really small
it was clean
Stayed in April 2023
Reviewed: 24 April 2023
Kathy
United StatesThe staff was so friendly and the room were spacious and clean
Stayed in April 2023
Reviewed: 21 April 2023
Sharon
United KingdomNo issues found for a short stay
Nice location facilities of the neighbourhood within walking distance.
Stayed in March 2023
Reviewed: 17 April 2023
Melissa
United Statesthere is nothing to dislike.
it was so quiet. clean. staff was every friendly.
Stayed in April 2023
Reviewed: 17 April 2023
Sandra
United Statesthe beds were not comfortable. there was spider webs on the side of air conditioner.
the rooms are spacious. the location is good. the owner was nice.
Stayed in April 2023
Reviewed: 17 April 2023
David
United StatesNo coffee in the room
Quite and friendly
Stayed in April 2023
Reviewed: 11 April 2023
Cindy
United StatesNo coffee maker in room
Very clean and comfortable bed
Stayed in April 2023
Reviewed: 10 April 2023
James
United StatesNo coffee pot in the room
Location
Stayed in April 2023
Reviewed: 10 April 2023
Cassandra
United StatesEverything was great
It's in a great location with great staff and a simple breakfast. The beds are very comfortable.
Stayed in April 2023
Reviewed: 7 April 2023
Zach
United StatesCoffee in the room would have been nice but they do provide a small breakfast free of charge in the lobby.
Great location. Refrigerator and microwave was a nice bonus.
Stayed in April 2023
Reviewed: 2 April 2023
Hong
United StatesBreakfast is not good Furniture is outdated
Location and environment is good
Stayed in April 2023
Reviewed: 29 March 2023
Jackson
United StatesI can’t think of anything other than possibly a remodel. But part of the charm is the nostalgia of the hotel.
it was extremely clean!
Stayed in March 2023
Reviewed: 27 March 2023
Burnie
United StatesLiked everything!
It was very clean - met my exception - I will stay there again!!!
Stayed in March 2023
Reviewed: 17 March 2023
Marvin
United Stateseverything was good no complaints
The stay was very pleasant. Staff helpful and friendly. Enjoyed the continental breakfast on the day we left it was tasty and very convenient. Both my wife and I were pleased and would recommend to others.
Stayed in March 2023
Reviewed: 9 February 2023
Kimberly
United StatesMy husband surprised me with a birthday antique road trip. We stayed the night at Highland Manor. The hotel was very clean and the staff was awesome. The location of the hotel was excellent. I would highly recommend staying at Highland Manor. We will definitely be back!!
Stayed in February 2023
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