9515 Hotel Drive, Austin, TX 78719, United States
#96 of 208 hotels in Austin
Guests' ChoiceBased on 328 hotel reviews
8.1Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
8.5
Value for money
7.5
Free WiFi
6.2
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End of dialog contentReviewed: 6 May 2024
Laura
United StatesComfortable, great shuttle service
Stayed in April 2024
Reviewed: 4 May 2024
Kellene
United StatesLight in shaving mirror didn’t work. No “do not disturb” sign so we were woken up WAY too early after getting in very late.
Convenient location right by the airport. Super nice people.
Stayed in May 2024
Reviewed: 3 May 2024
Sylvia
United StatesThe restaurant. Food was good but seat had crumbs on it and floor around table had bits of food and crumbs around it. Not appealing. Menu was so so. It was convenient to our event. I imagine it would be a welcome respite for travelers.
The room. Liked the tub and shower. Bed and pillows comfy. It was quiet and I appreciated the black out shades.
Stayed in May 2024
Reviewed: 1 May 2024
Isabel
United StatesNa
Convenient to airport. I returned the rented car the night before my flight due to early departure. The shuttle and shuttle drivers were polite and helpful
Stayed in April 2024
Reviewed: 27 April 2024
Kathryn
United KingdomWe thought the room was rather small and needed a little TLC.
We loved the close proximity to the airport and the free shuttle bus which ran frequently. Nice buffet breakfast.
Stayed in March 2024
Reviewed: 12 April 2024
Janette
United StatesThe reception staff was not helpful or friendly.
Stayed in March 2024
Reviewed: 18 March 2024
Kirk
United StatesSitting in the restaurant we noticed dirty tables and seats.
The staff responded quickly when we needed maintenance and supplies for the room. Room service was quick.
Stayed in March 2024
Reviewed: 26 February 2024
Mayra
United StatesHousekeeping tried coming in at 8:00am for cleaning on day of departure, our checkout was 11am.
Location, Quiet & clean.
Stayed in February 2024
Reviewed: 21 February 2024
Massimo
Portugalwifi
location
Stayed in February 2024
Reviewed: 4 February 2024
Michael
South AfricaNo towels, no plug in at the bath
Breaksfast and the staff
Stayed in January 2024
Reviewed: 9 November 2023
Monique
United StatesTook along time to check in and had a long flight. Once I got the room and was about to fall asleep, the fire alarm went off and scared the heck out of me.
The hotel was clean and the staff was friendly.
Stayed in September 2023
Reviewed: 6 November 2023
Rhonda
United StatesBasic. Basic. Cheap hotel feel. Cheap towels and sheets. Ugly furnishings
Close to airport. Able to leave car for 5 nights.
Stayed in October 2023
Reviewed: 5 November 2023
Lezlie
United StatesThe room had a strange smell. The windows faced the inside atrium of the hotel - no outside view or fresh air.
Stayed in November 2023
Reviewed: 31 October 2023
Jennifer
United StatesThe bed was really hard, I was unable to get comfortable. There was no bathroom exhaust fan
Very close to the airport
Stayed in October 2023
Reviewed: 21 September 2023
Amy
United StatesNo creamer for the coffee in the room. Very small exercise room. Just not that many amenities.
Close to airport, with a shuttle. The room was nicely decorated.
Stayed in September 2023
Reviewed: 18 September 2023
Peter
United KingdomNothing.
Location, size of room, comfortable.
Stayed in September 2023
Reviewed: 28 August 2023
Alexandre
PortugalThe internet / WI Fi is very bad
Very nice hotel
Stayed in August 2023
Reviewed: 21 August 2023
Paul
United StatesNo towels glasses cups note pads nor pens in the room had to call down to the desk to get them. Room not refreshed / cleaned each day.
Location
Stayed in August 2023
Reviewed: 18 August 2023
Lucy
United KingdomNa
Location Easy to book
Stayed in August 2023
Reviewed: 4 August 2023
Clay
United StatesSmall rooms. 4 people couldn't move around very well.
We arrived late, left very early. So I can't really assess the total property. I thought that the rooms were small. Very clean.
Stayed in July 2023
Reviewed: 20 July 2023
Kirstin
South AfricaOn the morning of check-out, at 4am, as I approached my suitcase to close it, a cockroach ran into it, so I had to unpack the entire bag and kill the cockroach, which made me late. Why was there a cockroach inside my room? I was there for around 12 hours and experienced this. No ambience.
Very spacious rooms
Stayed in June 2023
Reviewed: 17 July 2023
Janet
United StatesNice hotel. Very comfortable
Stayed in July 2023
Reviewed: 4 July 2023
Gray
United StatesIt was all good
No breakfast, we took your shuttle to the airport terminal
Stayed in July 2023
Reviewed: 2 July 2023
Lisa
United StatesInformation about facilities was not update on QR code pasted all over our hotel room to use to get information
Location to airport
Stayed in July 2023
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