74 State Street, Auburn, NY 13021, United States
#6 of 6 hotels in Auburn
Guests' ChoiceBased on 154 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.7
Staff
8.7
Value for money
7.8
Free WiFi
9.0
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End of dialog contentReviewed: 2 May 2024
Barrows
United StatesRooms need updating
Lobby area is wonderful
Stayed in April 2024
Reviewed: 17 January 2024
Tamara
United StatesI reserved a room with one king bed, but when I got there they only had rooms with two queens left. That's was fine, just not what I wanted when reserving. At breakfast the food was good, just a little expensive after spending $200/night.
My room and the hotel as a whole was very clean. The staff was friendly and helpful.
Stayed in December 2023
Reviewed: 21 July 2023
Shari
United StatesFox News on the tv in the lobby. Seems inappropriate for a general audience. Receptionist was not friendly. She did just did her job.
Quiet rooms. Good location for the Schweinfurth Museum.
Stayed in July 2023
Reviewed: 11 July 2023
Philip
United StatesThe staff was great
Stayed in July 2023
Reviewed: 21 February 2023
Ulrich
GermanyGood breakfast, clean rooms
Stayed in February 2023
Reviewed: 3 February 2023
Auriel
United StatesNo complaints.
It was a great hotel! As you as I walked in I was impressed at how beautiful it was. The staff was very friendly and welcoming. I also loved how clean it was. I had zero complaints with this hotel. I've stated at multiple hiltons and this was by far the best one yet.
Stayed in January 2023
Reviewed: 16 December 2022
Rusty
United StatesSeating in the lobby needs replacement. Looks good Sits poorly.
Stayed in December 2022
Reviewed: 14 October 2022
Slobodan
CanadaBreakfast
Stayed in October 2022
Reviewed: 14 October 2022
Marie
United Statespillows had stale/used odor
staff was excellent
Stayed in October 2022
Reviewed: 19 September 2022
Lisa
United StatesBefore we left home for our stay we received email that stated we needed to wear masks. This was Sept 2, 2022. RIDICULOUS. Wanted to cancel but was unrefundedable so we crossed our fingers and thankfully we did not have to wear them, no one was!!
We chose not to eat breakfast at hotel. The location is good, near Cayuga Lake. The town is cute too with walkable places to eat. Can definitely recommend Prison City Brewery & Pub.
Stayed in September 2022
Reviewed: 4 September 2022
Jones
United StatesBreakfast was excellent!
Stayed in September 2022
Reviewed: 3 September 2022
Chip
United Stateslocation next to prison and away from the lake.
clean, roomy, exactly what I expected
Stayed in September 2022
Reviewed: 23 August 2022
William
United StatesI paid for breakfast through Bookings and then had to pay again because bookings hadn't made it clear the price I paid included three hot breakfasts.
Stayed in August 2022
Reviewed: 6 July 2022
Stuart
United StatesReceptionist upon arrival was not particularly friendly or particularly helpful
Location is convenient
Stayed in June 2022
Reviewed: 28 February 2022
Erika
United StatesI wish the beds had a fluffier comforter and I wish there was complimentary coffee in the lobby.
The hotel was nicely kept and clean.
Stayed in February 2022
Reviewed: 31 January 2022
Joseph
United StatesCouldn’t get WiFi to work
Stayed in January 2022
Reviewed: 27 December 2021
Henry
United StatesThe noise from the room next to me running water every time they use the bathroom will wake you up in the middle of night very loud
Clean rooms very friendly people overall great experience
Stayed in December 2021
Reviewed: 18 November 2021
Carol
United Statesno safe box in the room and when asked about one at desk was told they didn’t have anywhere to really lock up valuables
location good, clean facilities
Stayed in November 2021
Reviewed: 16 November 2021
Margaret
United Statesrestaurant & lounge closed Sunday
clean good location
Stayed in November 2021
Reviewed: 11 October 2021
Mark
United StatesEverything
Great stay.
Stayed in October 2021
Reviewed: 8 September 2021
William
United StatesWe prepaid for breakfast but when we arrived we had to ask for breakfast coupons as they were in midst of changing their breakfast pricing/policy. We ended up paying slightly more for continental breakfast by prepay than we would have actually paid on site. They offered offer by menu as well. Continental breakfast was below average selection.
Location handy to downtown Auburn and good eating spots including Prison City Pub & Brewery at 28 State St.
Stayed in August 2021
Reviewed: 2 September 2021
Paula
United StatesThe property was great. A little pricey.
Beautiful facility, spacious lobby, clean, nice staff.
Stayed in August 2021
Reviewed: 1 September 2021
Joe
United StatesFelt it was overpriced
Clean. Good location and good breakfast options.
Stayed in August 2021
Reviewed: 2 August 2021
Sharon
United StatesThe restaurant food was only fair. I would not eat there again. The bar was not open 2 of the nights we were there.
Stayed in August 2021
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