8201 Congress Avenue, Boca Raton, FL 33487, United States
#20 of 29 hotels in Boca Raton
Guests' ChoiceBased on 499 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.3
Facilities
7.6
Staff
7.9
Value for money
7.4
Free WiFi
6.7
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End of dialog contentReviewed: 5 May 2024
Linda
United StatesThe poor shower pressure
Very efficient, professional and attentive staff.
Stayed in May 2024
Reviewed: 8 April 2024
Zeljka
United StatesIt needs to be little updated and modernized
Location and price
Stayed in April 2024
Reviewed: 4 April 2024
Mariana
United StatesEasy in and out of I-95 The rooms was clean and comfortable
Stayed in March 2024
Reviewed: 27 March 2024
David
United StatesPillows, no room service, had to use wet towels second day, bed not made. Ambiance not good
Bed comfortable
Stayed in March 2024
Reviewed: 17 March 2024
Michael
United StatesGreat location quiet neighborhood
Our flight came in early like 8am so we called the hotel if we could have a courtesy early check in the nice lady said she would call us back around 11am after picking up the car rental and stop to have breakfast. She called us 11.15 and said we could check-in now we we're so grateful since we been traveling for 9 hours me my daughter and my 10 years old son Check-in was great. The receptionist Tia Very professional friendly and kind. She make sure we were comfortable. The room was clean everything was good and checkout was great. Tia hope we visit soon again. And we definitely will and also recommend to others Thank to the Hilton staff.
Stayed in March 2024
Reviewed: 14 March 2024
Hardy
United StatesAll
Great
Stayed in March 2024
Reviewed: 7 March 2024
Paul
United StatesGreat staff and location.
Stayed in March 2024
Reviewed: 25 February 2024
James
United Statesprice did not march my reservation
nothing - same person checked every day for as voucher i was never given she came back and said i was ok
Stayed in February 2024
Reviewed: 7 February 2024
Gregory
United StatesThe attitude of the person who took my reservation.
The photos of the property on line.
Stayed in February 2024
Reviewed: 3 February 2024
Kimberly
United StatesOne of the beds in our room was only a mattress with no box springs. Not enough towels for the number of people in room. Rather dirty. Just felt very old and run down. Needs some renovating.
Location
Stayed in December 2023
Reviewed: 29 January 2024
Taya
United StatesDidn’t meet my expectations for a Hilton hotel. Overall appearance was somewhat outdated and bland.
Great location!
Stayed in January 2024
Reviewed: 8 January 2024
Alyssa
United StatesFor the price, the room should have been a bit cleaner. Coffee splash marks on wall and the bathroom was a bit dated. The restaurant food was disappointingly bad. I saved a salad for leftovers and it froze in the fridge. All in all I felt I wasted $60 on two sad appetizers and a salad.
Staff was very friendly. Music was nice Lobby was welcoming. Room was comfy but could have been cleaner.
Stayed in January 2024
Reviewed: 7 January 2024
Cesar
United StatesTime, I wish had more time for know this place named: Boca Raton!
The hotel is very nice and clean and the staff is awesome. Great place in Boca Raton, FL.
Stayed in January 2024
Reviewed: 3 January 2024
Stephen
IrelandThis was supposed to be a non smoking room, the room I got had a smell of smoke in it. The front desk staff was just about ok, in terms of helpfulness.
Close to highway
Stayed in December 2023
Reviewed: 2 January 2024
Dorothy
United StatesRoom not made up. No clean towels provided. Asked for extra pillows when booked. None provided. When asked again, we were provided with just one, the reason being there were no more available. Insufficient Keurig coffee in room and when asked for more only light roast available. No tea provided although advertised.
Location
Stayed in January 2024
Reviewed: 28 December 2023
D’anna
United StatesI liked the location and the staff was very friendly
Stayed in December 2023
Reviewed: 28 December 2023
Diego
United StatesMy reservation included breakfast, but al the check out the front desk charged me for it!!!
Stayed in December 2023
Reviewed: 21 December 2023
Mirielle
United StatesNo issue
Homie
Stayed in December 2023
Reviewed: 12 December 2023
Jeffrey
United StatesI lift so e clothes in room. When I called a few hours after checking out the hotel said no clothes were recovered. Which means house keeping throw them away ....also I stayed 3 nights. House keeping did not clean or refresh or restock my room the entire time of my stay. Unacceptable.
Facilities where clean. Decent
Stayed in December 2023
Reviewed: 20 November 2023
Evangeline
United StatesWalked into a 66 degree room, both rooms dated, tub faucet falling off, rusted tub, fridge leaked water all over floor by morning.
It was clean
Stayed in November 2023
Reviewed: 17 November 2023
John
United StatesI really don’t travel often…. But when I do I use Hilton exclusively…this was the first time I was disappointed with my room and service. My room lacked refill of shampoo and body wash. When pressed on wash it actually fell into tub, the following problem was that I wasn’t able to drain water from tub….no matter what I did it wouldn’t drain w/o me holding it.BUT my major concern was when the shift change happened….she didn’t communicate with the team member about the problem I had w/booking.com- which I was unaware that I booked it thru that !!(team member that had the morning shift was very sympathetic and provided me with a partial refund. I will be continuing my exclusive stays at Hilton because of the morning shift team member. I apologize I didn’t get any names but I was trying to resolve basically by myself. The members from the night shift seemed like they had more important things to do other than to take care of customer. Regards John Thasites (732)-322-6172
I apologize that I missed breakfast( staff unwilling to give me a little help the night before)but it’s usually excellent. I like the fact that I sleep well at Hilton hotels.
Stayed in November 2023
Reviewed: 12 November 2023
Amaka
United StatesTIA one of the staff very presant
Everything
Stayed in November 2023
Reviewed: 29 October 2023
Howard
United StatesRoom smells musty. Facility is getting tired. It was much nicer 5 years ago.
Stayed in October 2023
Reviewed: 28 October 2023
Rick
United StatesEverything
Stayed in October 2023
Reviewed: 26 October 2023
Roy
United StatesNa
Location perfect
Stayed in October 2023
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