8201 Congress Avenue, Boca Raton, FL 33487, United States
#20 of 29 hotels in Boca Raton
Guests' ChoiceBased on 499 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.3
Facilities
7.6
Staff
7.9
Value for money
7.4
Free WiFi
6.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Debbie
United StatesN/A
Breakfast was great the first time. The second time, the options were less. The staff were friendly. The room was a good size. Although we had to evacuate due to the fire alarm going off (a room on the first floor was flooded), the staff extended our checkout time to 1pm. That was nice of them to do that. Overall, we enjoyed our stay.
Stayed in May 2024
Reviewed: 25 May 2024
Sharon
United StatesThe female working the desk in the morning is not a people person . She was not at all pleasant and seemed like she didn’t want to be there.
We did not eat breakfast. The Gentileman that checked us in was very friendly and professional. Great for business
Stayed in May 2024
Reviewed: 13 May 2024
Victor
United StatesOne of the rooms had appliances that didn’t work and air conditioning that didn’t as well.
Great location, nice staff, and nice aesthetic place.
Stayed in May 2024
Reviewed: 11 May 2024
Krista
United StatesGood
Stayed in April 2024
Reviewed: 9 May 2024
Renata
United Statesroach in the bathroom
location, staff
Stayed in May 2024
Reviewed: 8 May 2024
Carolyn
United StatesStain sofa furniture needs up grade also bathroom sink and mirror
Front desk service,breakfast
Stayed in March 2024
Reviewed: 28 April 2024
Mark
United StatesNothing
Large and clean rooms and bathrooms. Good location. Nice staff.
Stayed in April 2024
Reviewed: 20 April 2024
Aimee
United Statesfront staff not very welcoming
Decent location, neighborhood
Stayed in April 2024
Reviewed: 20 April 2024
Cynthia
United Statesfloors were not as clean as would like (both lobby and room).
location was convenient. Facility was mostly clean
Stayed in April 2024
Reviewed: 26 March 2024
Sophia
United StatesThe water in the shower was never hot, it seemed to go out As if someone was using it for a large cleaning job. I feel that for the price that was paid per night breakfast should have been included.
The location was very easy to find from the interstate and convenient.
Stayed in March 2024
Reviewed: 18 March 2024
Donna
United StatesThe ac was very noisy, and I think the room was next to the laundry or something because about 9 pm, there was an awful noise, and the room was shaking. It lsdted about 10 minutes or so.
It was a beautiful property in a safe area.
Stayed in March 2024
Reviewed: 17 March 2024
Abygale
United StatesThat I had to pay more than I expected usually when I go to hotels I pay the price and the price doesn’t change.
Front desk did a tremendous job, was a little far then I expected for the price tbh. It was clean from the bathroom to the room. Plenty of food options.
Stayed in March 2024
Reviewed: 17 March 2024
Jordan
United StatesSaw a roach in my room
Great staff, friendly and efficient
Stayed in March 2024
Reviewed: 29 February 2024
Sharyn
United StatesClean and pleasant. Only problem was hot water was out for a day. Restaurant was good.
Stayed in February 2024
Reviewed: 1 February 2024
Media
United StatesCost
Nice building
Stayed in November 2023
Reviewed: 31 January 2024
Ilia
United StatesNo bad smells, but in some rooms A/C does smell and can be noisy. Price per night gradually increasing.
It used to be a reasonable price for one night stand and I stayed there about 10 times, but now it’s increased.
Stayed in January 2024
Reviewed: 17 January 2024
Lisa
United StatesBreakfast bar closes at 10am
Convenient location
Stayed in January 2024
Reviewed: 1 January 2024
Tandrina
United StatesNo complimentary breakfast
Pillows need to be more firm
Stayed in December 2023
Reviewed: 26 December 2023
Natalya
United StatesNothing wrong with the place, it’s just boring
Good price, clean, big rooms, comfortable
Stayed in December 2023
Reviewed: 18 December 2023
Nav
United KingdomThe hotel was as described on the listing no surprises.
Stayed in December 2023
Reviewed: 4 December 2023
Andres
ChilePool wasn’t clean
Good in general
Stayed in December 2023
Reviewed: 10 October 2023
June
United Statesroom needs updating closet door broken/wood stained
location
Stayed in October 2023
Reviewed: 26 September 2023
Ugne
LithuaniaVery dated.
Decent hotel, which really needs renovation.
Stayed in September 2023
Reviewed: 15 September 2023
Anasthacia
United StatesI was told I was only being charged a certain deposit and was charged more then I got to the location.
I like where it was located.
Stayed in September 2023
Myrtle Beach, USA
Evenskjer, Norway
Glommen, Sweden
Siegsdorf, Germany
Pula, Croatia
Le Mans, France
Uludag, Turkey
Larnaka, Cyprus
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content