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Reviews of Hilton Garden Inn Bridgewater 3 stars

500 Promenade Boulevard, Bridgewater, NJ 08807, United States

#3 of 4 hotels in Bridgewater

Guests' Choice

Review score

Based on 158 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 15 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility Access
    • Stayed 2 nights

    I asked for a room with shower and we got a tub. My wife cannot get in a tub easily.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Walls a bit thin, otherwise everything else is great.

    Very clean. Great simple design. Good location, near department stores, right next to shop rite, trader joes, etc.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    10
    The Bridgewater Hilton Garden in get high marks!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nada

    This is our go to hotel when visiting the area. The welcoming space is delightful from the fresh lemon water to the comfortable airy seating areas. The 'little store' has everything you could want for an overnight stay. From breakfast to lunch, snacks, frozen dinners, wine and cocktails are available . There is also a restaurant and a bar. The pool and hot tub for relaxing is appreciated. Photos are of the little touches.

    Stayed in April 2024

  • Reviewed: 1 March 2024

    10
    A wonderful place to stay.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    I can't think of anything I didn't like, the staff here is nice and very helpful. I have become a familiar face here, they always recognize me and welcome me back.

    I love that the hotel has a convenient location, close to Target, Trader Joe's, Whole Foods and Shop Rite. I also love the wooded area and walking trail around the hotel. I am here working temporarily and I stay here every chance I can. Staying here helps me when I am homesick, I feel like I am closer to home.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    9.0
    Nice hotel with great staff and comfortable
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Quiet and comfortable

    Stayed in January 2024

  • Reviewed: 2 December 2023

    10
    Wonderful accomodations.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Not too much. It was good. Looking forward to the next stay.

    The location is wonderful, close to the train and shopping.

    Stayed in September 2023

  • Reviewed: 30 November 2023

    10
    Will use it again
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N.A.

    Indoor pool. Amazing staff. Specially Matt front desk No bad smells.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not free

    Stayed in November 2023

  • Reviewed: 30 August 2023

    10
    The HGI exceeded all my expectations for my recent stay.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    I have ZERO negative things to say. How refreshing is that??

    Bed linens, towels, shower and amenities were above expectations. I felt comfortable as the room and hotel were clean and fresh. Staff was very kind and helpful. It was my first stay at a Hilton Garden Inn and I will look for them in future for travel and pleasure. Thank you!

    Stayed in August 2023

  • Reviewed: 24 August 2023

    10
    It’s a perfect place
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean

    Stayed in August 2023

  • Reviewed: 31 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great location. Close to the train station, TD Bank ballpark, shopping, and restaurants.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    It took me almost an hour to check in because they had no reservation from Booking. Com .The front desk called Booking. com which they finally got through.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    10
    I will stay here on my next trip there.
    • Business trip
    • Solo traveller
    • King Room with Accessible Tub - Mobility Access
    • Stayed 2 nights

    car would not allow access to ice machine on any level, minor inconvenience.

    Bed are comfortable and the room was clean. Breakfast was good. Plenty of snacks.

    Stayed in May 2023

  • Reviewed: 13 June 2023

    7.0
    Ok. But too much money with no breakfast included
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Check in time is too late.

    Wasn’t included

    Stayed in June 2023

  • Reviewed: 22 May 2023

    10
    Comfortable, relaxing, safe and friendly service.
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was delicious. Lots of choices. The staff were sweet and super accomodating.

    Stayed in May 2023

  • Reviewed: 16 May 2023

    8.0
    It was a great stay b
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I could not find a way to make direct reservations with the hotel. Third parties kept popping up and I don’t like them.

    Breakfast was great. It was a good value. We are happy with the central location of the hotel b

    Stayed in May 2023

  • Reviewed: 4 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was very small and looked like a motel pool... the wrong information that I had when check-in, I paid for breakfast and specifically asked to pay for my child's breakfast and front desk told me that children under 12 do not pay for it and she gave me the breakfast voucher. My child was 11 years old. The next day, when at breakfast, the staff in charge of the kitchen asked for the vouchers, which I gave and asked me for the voucher of the child. I explained to her that I was told that children under 12 do not pay, but she proceeded to tell me that it is not true and that I misunderstood the front desk, which was very offensive as she had a bad attitude and also mention every thing that my child ate. The person in charge was the tall woman, spanish, she needed to have more customer service training. On the other hand, there was this spanish short lady there that I would put her as the star of the kitchen her name, I believe, is Rosa. She was amazing and made sure we were comfortable and happy with the breakfast. Very attentive, educated, and with an amazing attitude. The roles over there should be flip, and Rosa should be me person in charge.

    The rooms were nice and big.

    Stayed in April 2023

  • Reviewed: 1 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility Access
    • Stayed 2 nights

    The bed wasn't as comfortable as I'd like, but that's my only complaint lol.

    The staff was wonderful, every single person I spoke to was very nice and helpful. I didn't get a chance to use the pool but it was nice. Breakfast was good.

    Stayed in April 2023

  • Reviewed: 14 April 2023

    10
    Excellent as always
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The A/C in my room (room 236) made a loud vibrating noise. I kept waking up every time it kicked on. I did not complain that night - was too tired to switch my room but I let the staff know the next day.

    Everything was spotless. As usual the staff was friendly and attentive.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    10
    Nice place to stay
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Very clean. Staff was very friendly.

    Stayed in January 2023

  • Reviewed: 6 March 2023

    7.0
    Good
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    breakfast not included. minimal gym

    Stayed in March 2023

  • Reviewed: 19 February 2023

    7.0
    A few things need tweaking
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    All 4 pillows were poor. Very soft. It was filled with a down type material but there was not enough of it. Resulting in a “hole” forming in the center. My husband slept very poorly as a result of the pillows. I also did not care for the soap,shampoo and conditioner dispensers. I like having the small individual bottles better. Unless they are regular inspected, it leaves it open to someone (deranged) adding in a foreign substance.

    Location and very helpful staff

    Stayed in February 2023

  • Reviewed: 13 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No extra cup of coffee in the lobby.

    This hotel hits all the top marks! Great welcoming space, great cafe/bar/breakfast (not free but fantastic and friendly). Spacious king room and sparkling modern bathroom.

    Stayed in February 2023

  • Reviewed: 4 February 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I felt it is over priced

    Stayed in January 2023

Showing 1 – 25

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