24150 Park Sorrento, Calabasas, CA 91302, United States
#2 of 4 hotels in Calabasas
Guests' ChoiceBased on 258 hotel reviews
8.1Cleanliness
8.8
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
8.4
Value for money
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Myrna
United StatesThe location is wonderful but the walls are too thin and we could hear noises from other rooms as well as outside and we were on the 3rd level.
NA
Stayed in May 2024
Reviewed: 18 May 2024
Ghita
MoroccoSound proofing isn’t good at all. Had a hard time sleeping due to noise from the hallways and you could hear doors banging and footsteps from rooms above you.
Comfortable beds, good bathroom with all the needed amenities. The morning staff were so sweet and helpful.
Stayed in May 2024
Reviewed: 3 May 2024
Nicole
United StatesLess pet noise it was excessive my room had to be changed!
Did not have Breakfast
Stayed in May 2024
Reviewed: 26 April 2024
Danielle
United StatesThe shower head wasn't great and it would have been nice to be provided more toiletries. Only one soap and shampoo/conditioner.
Really great location, comfortable rooms, friendly staff, spacious, well-appointed rooms. Exceeded my expectations.
Stayed in April 2024
Reviewed: 25 April 2024
Mary
United StatesI like everything about the place.
I have stayed at this property many times. The location is great. The staff is wonderful. The food is really really good and the place is very clean.
Stayed in April 2024
Reviewed: 15 April 2024
Nahal
United StatesI like the location Rooms are clean. But in the hotel it alwasy people who speak loud and no one care to tell them anything
Stayed in April 2024
Reviewed: 19 March 2024
Jeanluc
United StatesI couldn't believe I was charged a ridiculous amount for breakfast, which, by the way, should have been included in the price to start with. The breakfast was very minimal. The did have fresh fruit, but failed to replenish it when it was gone.
The location was perfect, near everything!
Stayed in March 2024
Reviewed: 17 March 2024
Phillip
United StatesLayout of parking lot entrance. Mattress a little uncomfortable
The shower design and cleanliness
Stayed in March 2024
Reviewed: 19 October 2023
Deepak
IndiaOverall vibe of the place is excellent / clean / great breakfast
Stayed in October 2023
Reviewed: 17 October 2023
Katie
United StatesBeds are horribly uncomfortable.
Location
Stayed in October 2023
Reviewed: 28 September 2023
Shaukat
United StatesBed
Location
Stayed in September 2023
Reviewed: 8 September 2023
Joan
United StatesNoisy air conditioning goes on and off. Charges credit card ahead in case you do damage.
Nice room Clean and spacious and attractive.
Stayed in September 2023
Reviewed: 3 September 2023
Edwige
AustraliaThe swimming pool was disappointing
Location was great! Comfortable bed. Friendly staff.
Stayed in August 2023
Reviewed: 16 August 2023
Liqun
Switzerlandaircon in the room is extremely noisy.
Good bed and convenient location for my travel business
Stayed in August 2023
Reviewed: 16 August 2023
Fernanda
United StatesComfortable in Calabasas
Stayed in August 2023
Reviewed: 7 August 2023
Judy
United StatesA/C was out in Lonby/Restraunt area so couldn't eat there. Had to take food back to room.
Great location, friendly staff, clean rooms. Pillows are a little to soft. Food is good at restraunt.
Stayed in August 2023
Reviewed: 1 August 2023
Giuliana
United StatesVery clean, it’s located in a great location.
Stayed in July 2023
Reviewed: 28 July 2023
Talia
United StatesThe pool
Stayed in July 2023
Reviewed: 24 July 2023
Shannon
United StatesLocation! I love Calabasas.
Stayed in July 2023
Reviewed: 24 July 2023
Sandra
CanadaNoisy air conditioner. Noisy plumbing.
Stayed in June 2023
Reviewed: 17 July 2023
Sheldon
United StatesA little pricy for what waas delivered. Food Manager was outstanding
Stayed in July 2023
Reviewed: 8 July 2023
Asta
Lithuaniano balcony
good value for money, microwave
Stayed in May 2023
Reviewed: 8 July 2023
Kelley
United StatesThe lobby had a smell that was off putting.
It was okay. My room was comfortable and clean but the lobby smelled old and the staff was apathetic.
Stayed in June 2023
Reviewed: 3 July 2023
Chen
United StatesThe water volume from the sink faucet is very low.
The room is clean. Staffs are nice.
Stayed in June 2023
Marmaris, Turkey
Cernobbio, Italy
Demanovska Dolina, Slovakia
Mount Vernon, USA
Szombathely, Hungary
Bucharest, Romania
Bentota, Sri Lanka
Hunter, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content