245 S. Franklin St., Chicago Loop, Chicago, IL 60606, United States
#31 of 181 hotels in Chicago
Guests' ChoiceBased on 464 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.2
Facilities
9.0
Staff
9.1
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 20 May 2024
Ralph
United KingdomNothing comes to mind
Location to Union station
Stayed in April 2024
Reviewed: 9 May 2024
Joris
BelgiumThe rooftop bar is mostly inside and can be very loud and chaotic. The TV could use a bit more mainstream streaming apps, it currently has only Netflix & YouTube and some lesser known apps but missing others like Prime or D+. Oh and not all elevators go to all floors, so double check before entering.
Its location right next to the Willis tower makes it the perfect starting point for exploring the city. On walking or Divvy (biking) distance from the river, Millennium Park, Union Station, the West Loop and other hotspots. A lot of windows made the room very light and a pleasant place to stay. The blinds do a great job keeping that light out at night.
Stayed in May 2024
Reviewed: 29 April 2024
Guido
Australiaexcellent location The staff was exceptional room excellent very clean spacious
Stayed in April 2024
Reviewed: 25 April 2024
Valerie
United StatesWe liked the proximity to Union Station, the employees, the large updated room & bathroom, and their willingness to hold our bags after we checked out.
Stayed in March 2024
Reviewed: 15 April 2024
Patrice
United StatesExpensive
Good breakfast very clean area
Stayed in March 2024
Reviewed: 13 April 2024
Sandy
United StatesGrI at location. Very clean and friendly.
Stayed in April 2024
Reviewed: 29 March 2024
Alan
New ZealandNothing that needs comment on.
The room was large and very clean and tidy. The bed was comfortable. Coffee maker was a welcome addition. The bathroom was very modern, clean and had all the ammenities required. The breakfast (additional payment) was excellent with a wide range of food choices. Location of the hotel near to union Station was a deciding issue, but also the hotel is close to the Chicago Downtown.
Stayed in March 2024
Reviewed: 22 January 2024
Jessica
United Statesna
Great location, close to trains
Stayed in December 2023
Reviewed: 11 January 2024
Weaver
United StatesThe cleanliness and location were excellent.
Stayed in January 2024
Reviewed: 2 January 2024
Angelica
United StatesEverything was great!
Room was very spacious and clean! Hotel is in a good location. We enjoyed our stay and would certainly stay again.
Stayed in January 2024
Reviewed: 2 January 2024
Davis
United StatesBreakfast buffet was limited but good
Great location and accomodations on last minute notice
Stayed in January 2024
Reviewed: 1 January 2024
Jones
United StatesParking
Spacious and comfortable
Stayed in December 2023
Reviewed: 31 December 2023
Catherine
Australianothing
the beds were amazing
Stayed in December 2023
Reviewed: 30 December 2023
Thijs
NetherlandsIt was very pricey but that was probably mostly related to the Marathon happening and the city being all booked out that weekend.
We stayed here for the Chicago Marathon which we booked very last-minute. Given those conditions I was happy to get something so close to the start/finish of the race. Best part was that they let us shower there after the finish even though we had already checked out our stay.
Stayed in October 2023
Reviewed: 27 December 2023
Savannah
United StatesKind of a confusing layout
Friendly staff, very clean, great location
Stayed in December 2023
Reviewed: 18 December 2023
Le
United StatesThe parking lot was a bit "sketchy". Although I understood there would be an extra fee for parking, I didn't feel the quality and lack of safety of the parking structure matched the daily rate.
The staff was extremely nice and accommodating. The front desk workers were very knowledgeable about local things to do. The bar atmosphere was very relaxing.
Stayed in December 2023
Reviewed: 22 November 2023
Kevin
NetherlandsNothing
Location,clean and modern rooms and staff
Stayed in November 2023
Reviewed: 13 November 2023
William
United StatesHigh price breakfast.
James the supervisor was great at making you feel welcome.
Stayed in November 2023
Reviewed: 3 November 2023
Katie
United StatesEverything was awesome.
Location, friendliness of staff.
Stayed in October 2023
Reviewed: 1 November 2023
Clifford
United StatesTv did not work.
Na
Stayed in October 2023
Reviewed: 1 November 2023
Mythia
Indonesiaclean and comfy bed and bathroom, complete with microwave fridge and coffee maker. surrounding area includes many food choices and mini market
Stayed in October 2023
Reviewed: 27 October 2023
Tedsmama
United StatesI really loved everything about our stay! One thing that surprised me a bit was that I was charged $55 more than Booking.com said the grand total would be, but that seems more like a Booking.com issue than the hotel.
The staff were so nice! This was our first visit to Chicago, and it was totally perfect! We took Amtrak in, and this hotel is so centrally located we walked everywhere. Our view of Willis Tower was really cool too!
Stayed in October 2023
Reviewed: 23 October 2023
Tailer
United StatesI did not like the breakfast
The staff was friendly , the rooms were clean and it was in a great location.
Stayed in July 2023
Reviewed: 21 October 2023
Anthony
United StatesSad to see homeless in area,but that is unfortunately to be expected in city.
Location.Theatre near.
Stayed in October 2023
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