800 North Main Street, Duncanville, TX 75116, United States
#4 of 6 hotels in Duncanville
Guests' ChoiceBased on 208 hotel reviews
7.3Cleanliness
8.1
Comfort
8.0
Location
8.5
Facilities
7.8
Staff
8.3
Value for money
7.5
Free WiFi
8.9
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End of dialog contentReviewed: 29 March 2024
Keely
United StatesI didn’t like that I was told I would be charged $370 for a room then got to the location and was charged a total off $488.60
It was clean
Stayed in March 2024
Reviewed: 26 February 2024
Kia
United StatesSpa tub was filthy had to clean it myself
Comfortable spacious
Stayed in February 2024
Reviewed: 17 September 2023
Christine
United StatesFor a summertime stay the comforter was very heavy. Only one cup for coffee maker had to ask housekeeping for more. Gritty bottom on tub, intended to minimize slipping Im sure, but didnt feel ok on bare feet. One FUNNY thing. One of the small pictures above the bed was hung sideways. A test, perhaps?🤣🤣
Beautiful hotel and lobby. Minimalist decor which suits us very well. We needed a place for a gathering of four people for about an hour and the seating areas were very good for that. Staff was very helpful
Stayed in September 2023
Reviewed: 20 August 2023
Sheila
United StatesI was overcharged. I booked on booking.com and was confirmed at $162. I had confirmation of the booking but at check in I was charged $195. I reviewed my email and brought it to the manager on duty attention and he said I booked via Hilton however I was certain I booked the lower price. I didn't have confirmation of booking online w/Hilton direct. Not a happy Hilton Honors experience as I was here celebrating a special occasion.
Location and convenience to Freeway.
Stayed in August 2023
Reviewed: 10 July 2023
Hankins
United StatesWeb site says free continental breakfast but they charged for the breakfast and the price of the room was inflated.
It was clean well lit. Night staff was very helpful and friendly.
Stayed in June 2023
Reviewed: 21 May 2023
Brian
United StatesDecor was a little dated
Very clean. Great service.
Stayed in April 2023
Reviewed: 20 October 2022
Blake
United StatesAsked 2 different times for room cleaning, never happened either time, the first time I asked.
Breakfast did not come with the room, and frankly I don't eat enough for breakfast to pay $11.85
Stayed in October 2022
Reviewed: 12 September 2022
Delcia
United StatesThis was my 2nd time staying and there was issues the first time I stayed. The first time the system over booked rooms. The staff made it right by offering me discounts and free breakfast. So I said I will return and I did. This time there was no hot water Not enough wash clothes again I was giving a discount on my room.
Quietness, cleanness and friendly staff..
Stayed in September 2022
Reviewed: 16 June 2022
Sharon
United StatesWe let the sofa bed out, there was nasty sheets just stuffed down in there, we lifted up the mattress and there was trash and lots of dead black beetle bugs under the sofa. Obviously they wasn't cleaning under the sofa, and there was only 1 elevator working
I loved the greeting from the staff each time I entered the door. They called me by name. The black guy at the desk was very nice and always smiling. Patrick was very nice and helpful. The white male that worked at night was also very friendly.
Stayed in June 2022
Reviewed: 16 May 2022
Al
GermanyBetter variety
Breakfast was very good
Stayed in May 2022
Reviewed: 18 April 2022
Tunamelt
United StatesThe gentleman who check us in was very courteous, patient, and accomodating. I noticed how he calmly attended to each guest and didn't rush or half-ass things, even when it got busy. I wish I could say the same about the other staff member, (a lady). She was not very welcoming or approachable. Also, cleaning was slow, in our opinion. We left early on Saturday morning and did not return until 3-4 pm and our room was still the same. We had to request extra towels.
We loved the spaciousness of the room. We were a family of five and the room was big enough to accommodate us comfortably. We enjoyed the overall cleanliness of the room, along with comfortable beds, with plenty of pillows.
Stayed in April 2022
Reviewed: 18 April 2022
Jerson
United Statesthe halls smell bad ,starting with the elevator and halls around the building inside
nice looking from inside and outside
Stayed in April 2022
Reviewed: 11 April 2022
Heather
United States.Check in was rough. Quoted price on booking was not what desk staff was charging. Was all over the place with price...after a back and forth I ended up paying $30 more? He didnt seem to know how to add numbers. Only real issue with our stay. Shower wasnt great.
Clean, staff was very friendly and helpful.
Stayed in April 2022
Reviewed: 11 April 2022
Paulette
United StatesThe pool & hottub was DIRTY!!
Breakfast & room was good
Stayed in April 2022
Reviewed: 22 March 2022
Deborah
United StatesHow you get your room cleaned
It could have been included in room price
Stayed in March 2022
Reviewed: 19 March 2022
Michelle
United Statessome of the bathing towels still had old stains on it. I don’t know if it was the lighting, but bed lining looked not as white as it should.
the food was prepared in a professional manner and good 🤗 good job!!
Stayed in March 2022
Reviewed: 28 January 2022
Christine
United StatesNo problems
Everything
Stayed in January 2022
Reviewed: 15 January 2022
Bernard
United Stateswhirlpool tub , breakfast
Stayed in December 2021
Reviewed: 11 January 2022
Ashley
United StatesNo breakfast. Wish I had known ahead of time that it need to be purchased.
Nice rooms
Stayed in January 2022
Reviewed: 3 December 2021
Santiago
United Statesno complaints
friendly service
Stayed in October 2021
Reviewed: 23 November 2021
Karen
United StatesThe property wasn’t in the best of neighborhoods.
The property was located off of the interstate so it was easily accessible to many restaurants, shopping, and entertainment.
Stayed in November 2021
Reviewed: 18 October 2021
Frannie
United StatesThe room was a bit small.
Stayed in October 2021
Reviewed: 28 September 2021
Latasha
United StatesTwo days before my arrival I notified the hotel I would be using a different card at check in. I was messaged back confirming that would be ok. Upon arriving I handed my card to the Front desk lady and she still charged the other card and for way over the correct rate. Manager reimbursed the difference and gave me the correct rate but they couldn’t take it off my card and put it on the correct card. And I still haven’t gotten the credit back yet for the difference in rate.
Location, room size, amenities and it was clean.
Stayed in September 2021
Reviewed: 28 September 2021
Elliott
United StatesToilet made noises throughout the night
Maybe could have had small complimentary breakfast.
Stayed in September 2021
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