800 North Main Street, Duncanville, TX 75116, United States
#4 of 6 hotels in Duncanville
Guests' ChoiceBased on 208 hotel reviews
7.3Cleanliness
8.1
Comfort
8.0
Location
8.5
Facilities
7.8
Staff
8.3
Value for money
7.5
Free WiFi
8.9
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End of dialog contentReviewed: 10 April 2022
Musakanya
United StatesRoom smelt like smoke, bathroom subpar, smoke detector not there just wires sticking out.
For the price there are better hotels. Not better chains but actual buildings and facilities
Stayed in March 2022
Reviewed: 14 March 2022
Jessica
United StatesThe check in time and also my shower didn't work
Stayed in March 2022
Reviewed: 6 March 2022
Antionette
United Stateseverything
Stayed in March 2022
Reviewed: 26 February 2022
Jack
United StatesThe freaking hot tub was broken even though I called ahead to make sure it was functioning.
The damn hot tub was broken. I should have booked the nicer hotel next door that didn’t have a hot tub. I even called ahead to make sure it worked and I was told it did.
Stayed in January 2022
Reviewed: 21 February 2022
Joseph
United StatesEverything
It was an over priced motel 6. Front entrance was very nice looking. Rooms did not match front entrance. Average room. TERRIBLE PILLOWS AND BED. Very uncomfortable. Limited supplies in room. Breakfast was NOT INCLUDED. And was $12??? You could get that cheaper at ihop or Denny’s and it would be MUCH BETTER. This place was a complete ripoff and a scam. They TRICK YOU WITH THERE BRAND “Hilton”. I will not be staying here again. I’ll pay %30 less and stay at a motel 6, etc.
Stayed in February 2022
Reviewed: 17 February 2022
Alma
United StatesBooked a king bed for valentines 4 days earlier and ended up with two queens because apparently they sold my room and had no other ones available
Stayed in February 2022
Reviewed: 16 February 2022
Revetta
United StatesThey switched my room reservation to Standard due to Booking.com mis represented that I could book the same room from a previous September travel.
Nice central area
Stayed in February 2022
Reviewed: 15 February 2022
Lakesta
United StatesWhen booking the room I booked a king and I was placed in two queen size that was very disappointing and we could not sleep very well I do not like being that high up on the fifth floor
it was clean and the staff was friendly
Stayed in January 2022
Reviewed: 10 February 2022
Terry
United StatesBreakfast and restaurant are why I choose Hilton garden. But I thought breakfast was included for Diamond members.
Stayed in February 2022
Reviewed: 25 January 2022
Janice
United StatesNotj6
Everything
Stayed in January 2022
Reviewed: 31 December 2021
Tonya
United StatesEverything was great! Breakfast was awesome the staff were nice and helpful! My bed was very comfortable as well overall everything was great!
Stayed in December 2021
Reviewed: 22 December 2021
Stephanie
United StatesThe fact that got changed twice for breakfast one 11 65 I think another charge 13 for what ever reason that was a charge for and wasn’t told about it at the time I was there eating breakfast I could have been told me they charged extra didn’t mean to but didn’t I had to find out when I looked at my statement when I got home plus I thought breakfast was free that’s what it said when I booked it
The room was excellent
Stayed in December 2021
Reviewed: 14 December 2021
Ekka_dee
United StatesNothing
EVERYTHING!!!!
Stayed in November 2021
Reviewed: 10 December 2021
Tonya
United Statesstaff friendly and beautiful hotel
very nice me clean
Stayed in December 2021
Reviewed: 6 December 2021
Jeff
United StatesNothing
Everything
Stayed in December 2021
Reviewed: 6 December 2021
Fonda
United StatesThe staff wasn't very friendly at check in . The room was not as clean as I would of liked I saw hair in the bathroom . Beds and pillows were not soft very cheap for a Hilton.
Nothing really
Stayed in December 2021
Reviewed: 2 December 2021
Delila
United StatesI stayed 3 nights and requested change linen and clean the room. It was never done!
Didn’t eat the breakfast
Stayed in November 2021
Reviewed: 27 November 2021
Joel
United StatesFor $150 you would think that breakfast would be included but it was extra. There was only one tiny sized bar of soap in the bathroom barely adequate for one shower. And I couldn’t figure out the heating / cooling system. Only one pod of regular coffee, but there was also hot chocolate, decaf and tea so that was a plus if you wanted that.
The mattress was decent and the room and bathroom were very clean
Stayed in November 2021
Reviewed: 25 November 2021
Christer
Spainwe didnt get the room cleaned at all during our stay.
Stayed in November 2021
Reviewed: 25 November 2021
Laura
United Stateshad to pay for breakfast. it’s usually free.
very clean, everyone very nice and accommodating
Stayed in November 2021
Reviewed: 16 November 2021
Cain
United StatesThe fact that there is not a tip jar available to show appreciation for the restaurant employees. I asked for an additional pillow, but the employee couldn't access one after 10p.
The breakfast was great and the young lady(with short colored hair) always offered a greeting with a smile. I value attention to detail and she has it and I may be wrong but I think she likes her job- at least that's the vibe she gave us the 3 days we were there. I appreciated the cook preparing our vegetarian omelets. There were always perfect. That gave our experience personal touches. Also, we enjoyed the honey-glazed salmon over rice pilaf with veggies as a dinner option. Oh my, that was so good. The atmosphere was enticing and the property (inside and out) was clean and well kept. The upgrades look good, really good-very modern. Everyone was so attentive and gave great service.
Stayed in November 2021
Reviewed: 12 November 2021
Antwoinette
United StatesHorrible the burners wen out for breakfast and they heated our food in the microwave and on Saturday and Sunday. We were moved around 4xs. The room requested was occupied the whole time we were waiting.I had a pillow in my room with makeup. No in the room trash can. No clock. No tea filters From the machine.
The customer service
Stayed in November 2021
Reviewed: 10 November 2021
Tamicka
United StatesNothing at all
Great stay
Stayed in November 2021
Reviewed: 7 November 2021
Erica
United Statesthe bed wasn’t so comfortable and we had to ask for another room. the first room’s door wouldn’t close properly.
the location was great, Porsha the front desk assistant was sweet and kind.
Stayed in November 2021
Reviewed: 24 October 2021
Rachel
United StatesThe actual price of room had to pay extra $50 once I got there and was told it would be given back to me and was not
Didn’t eat breakfast loved location
Stayed in September 2021
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