10 East Market Street, Indianapolis, IN 46204, United States
#43 of 150 hotels in Indianapolis
Guests' ChoiceBased on 443 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.4
Staff
9.0
Value for money
8.0
Free WiFi
6.7
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End of dialog contentReviewed: 25 June 2021
Christine
United StatesRoom was very nice, and spacious, and clean. Pool was smaller but kept up well. The morning breakfast was good, and served—not a buffet which was nice. Staff was very friendly and helpful. Overall very happy!
Stayed in June 2021
Reviewed: 13 June 2021
Noemi
United StatesParking fee expensive
Location and the staff ❤️
Stayed in May 2021
Reviewed: 7 June 2021
Jeffrey
United StatesGreat staff!! Reservation was not in the computer correctly. They fixed it no problem.
Stayed in June 2021
Reviewed: 5 June 2021
Nicole
United StatesTv did not work. Air could not adjust and it was freezing in room
Comfy bed
Stayed in June 2021
Reviewed: 17 May 2024
Julian
United StatesThe place looked old and run-down, the room was not completely clean, and while the staff was helpful and kind they did act as if they didn't want to work.
The location was amazing, the staff was helpful, the room was comfortable and the buffet had a lot of options.
Stayed in May 2024
Reviewed: 15 April 2024
Britney
United StatesJust the incident with the restaurant staff not wanting to charge my room to use my accidental credit money.
This was my second room, so each of my room had $75.00 each in accidental pay which could have went to the breakfast with both of my room. So all together we prepaid $25 for each room. Then had to give a credit card for $50 accidental for each room so. I had 150 to use towards the hotel for anything to be charged to my room, it does suck I had to pay over $100 for breakfast for me and my guests with my Debit card because the restaurant members for some reason did not feel comfortable charging it to my Room. I still kept the receipt for my records. I Overheard a few other conversations and other guest had the option to charge it to there room.
Stayed in April 2024
Reviewed: 15 April 2024
Britney
United StatesElavator was shaky and it took forever to wait to get to your floor, I’m not sure if they had a huge booking the weekend I stayed.
The location was amazing, the staff was friendly and helpful. The maintaince man was amazing. I booked with booking.com. And what I paid for wasn’t included. It’s on a depend on how many ppl are checking in and checking out. I did get my early check in. For 2 rooms I booked breakfast was not included. I had to end up paying over 100 with my debit card for breakfast. The 2 individuals didn’t feel comfortable charging it to my room. So the accident pay I had which included $125 , $25 I got with the room I could not use. May room had a smell but it was no problem. Getting it switched out. Elevator time took forever but I did see one floor was closed for maintance. I might stay again, but I didn’t know the breakfast was not included with my booking.com room. So paying $244 per room I did expect a little bit more. This is my first time staying at a Hilton Inn. I may try the other Hilton in downtown close to circle just to see the difference. But you can’t beat being on the circle, do the actual hotel staff thank you! I can’t remember the names of some of the employees but my check in, though out my whole check out was great. I kept getting my rooms mixed up lol, but I was tired pls forgive me. But thank you. Everyone I ran into who booked the hotel where amazing I had a lot of small talk and or conversations with ppl.
Stayed in April 2024
Reviewed: 15 April 2024
Brooke
United StatesWe love how close it is to so many fun things downtown!
Stayed in April 2024
Reviewed: 11 April 2024
Alan
United StatesThe lights in the room were not very bright
Location
Stayed in April 2024
Reviewed: 30 March 2024
Nathan
United StatesSmall, rickety feeling elevators. Small gym and pool.
Good location. Clean and comfortable, nice staff.
Stayed in March 2024
Reviewed: 24 March 2024
Adrian
United StatesNo heat in room 602
Location
Stayed in March 2024
Reviewed: 18 March 2024
Jeffrey
United StatesThere was some noise on the streets (loud trucks and people yelling) but that's the city.
The room and lobby was super clean and smelled clean. I liked getting a text from the front desk asking if everything was satisfactory instead of having to call. The value can't be beat. We've stayed in more expensive rooms that weren't as nice and clean.
Stayed in March 2024
Reviewed: 14 March 2024
Lorena
United StatesNa
Kind Staff, comfortable, awesome building, good bkfst
Stayed in March 2024
Reviewed: 13 March 2024
Osborne
United StatesThe rooms were clean and spacious. Plenty of room for all 5 of us to move around comfortably. Only downfall was online said it had a full size refrigerator and small kitchenette and ours did not but we did have mini frig and microwave.
Stayed in March 2024
Reviewed: 11 March 2024
Hailey
United StatesThe elevators are so tiny and so slow!!!
We were able to check in a little early. Valet was on point and very friendly. Front desk was incredibly nice!! Very clean and phenomenal location.
Stayed in March 2024
Reviewed: 2 March 2024
Lori
United StatesThis hotel is top notch! From scheduling to everything in between we had the best experience! We used valet service which was amazing! Luis checked us in and cared for our every request with ease and kindness. Our room was immaculate and had everything we expected and more. The pool was heated (water was warm) and my kids loved it. Breakfast was delicious and they had the most caring staff. I unfortunately didn't get their names. The gentleman (also didnt get his name) who checked us out was amazing and personable. We didn't hear any noise in our room and it was beautiful! I 100% recommend this hotel. The pizza place across the road was also delicious and reasonably priced. Thank you so much for an amazing stay!
Stayed in March 2024
Reviewed: 25 February 2024
Christine
United StatesLight was broke in our room
location.
Stayed in December 2023
Reviewed: 12 February 2024
Abdiasna
United States10/10 guys go book y’all 😘
Stayed in February 2024
Reviewed: 26 January 2024
Michael
United StatesRooms were not cleaned. Many Candy wrappers sitting on the ground around room. Main desk attendants in evening are not pleasant, short and angry. Broken door handles. Lift handle up not push down! Valet parking is $47 not $30, breakfast is $15 a plate, room says $131 but get charged $250. Do not recommend this hotel ever to anyone.
Stayed in January 2024
Reviewed: 12 January 2024
Sandy
United StatesThe pool was so cold.
Property was clean and very convenient to get to.
Stayed in January 2024
Reviewed: 8 January 2024
Denise
United StatesI booked a double bed room to stay with a friend, but there was a Queen bed in the room! We come back to the frond desk, and they said it was not available any more and we heard “I’m so sorry”. Unbelievable! Too noisy. If someone at the hallway close the door, the walls and the bed shake!
The mattress and the location are good.
Stayed in November 2023
Reviewed: 30 December 2023
Sophia
United StatesIt was overall ok, very dated but we had a terrible experience with the sofa bed, when we unfolded it we saw that the mattress was horribly stained, like something out of American Horror Story!!
Stayed in December 2023
Reviewed: 14 December 2023
Robert
United StatesService and location
Stayed in December 2023
Reviewed: 10 December 2023
Kolden
United StatesWe almost got baked out of our room! We tried turning down heat...woke up and it was 84 in our room! Turned it down again and did nothing. They offered a room change but it was middle of the night. Brought us a fan which definitely helped. But still... I was laying in the tub trying to cool off! In December!
Front desk charged my husband's phone for him....that was above and beyond.
Stayed in December 2023
Reviewed: 20 November 2023
Cristal
United StatesVery disappointed
Lobby area
Stayed in November 2023
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