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Reviews of Hilton Garden Inn Little Rock Downtown 3 stars

322 Rock Street, Little Rock, AR 72202, United States

#25 of 63 hotels in Little Rock

Guests' Choice

Review score

Based on 276 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 13 May 2024

    8.0
    Good place to lay my head for a night.
    • Leisure trip
    • Solo traveller
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    There was no hot tub with the pool. Valet parking is automatic.

    Stayed in May 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Air conditioner a bit loud.

    A comfortable, clean hotel.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    7.0
    Okay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was not included and I regret paying for a truly terrible breakfast. The eggs to order tasted like they had been cooked in vinegar they were truly tried out and sour 2 days in a row cooked 2 different ways. The pool was absolutely freezing our lips turned blue in under 10 minutes. Orders at the rooftop bar were wrong, overpriced and staff was socializing. I had to demand my card back the host that took my order was sure he gave it back until I stood there and it was found beside the register. Parking was extremely expensive.

    Service was very pleasant. There was an altercation with a guest at check in and it made me very uncomfortable the guest started cussing at staff and my 6 year old daughter was with me. The staff remained calm, but it was an awkward exchange.

    Stayed in March 2024

  • Reviewed: 12 February 2024

    8.0
    My stay was pleasing and peaceful.
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 2 nights
    • Submitted via mobile

    It was hardly any where to park. Valet shouldn’t be the only way to park. Definitely a parking deck is needed.

    The rooftop was very nice and beautiful. The property was very well maintained.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    I would stay again
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Paid parking Had a nearby fire one night that created a smoke odor one night and was a little scary initially. I called the front desk and they called me back to reassure me we were safe.

    Location Comfort Clean

    Stayed in January 2024

  • Reviewed: 31 January 2024

    7.0
    Good location but better soundproofing needed in room
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Could hear bass of music being played somewhere from about 03:00 to 06:30.

    Good location. Comfortable bed. Good WiFi.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    8.0
    Expensive!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with City View
    • Stayed 2 nights

    Parking. On the Booking.com site it said that it had on site parking, but it didn't say it was valet parking or that it would cost 27,00 a day and if you decide not to chose valet, you must park on the street where parking is very limited and you could be ticketed. We stayed for two nights, so that wound up costing us 52.00. Also, Booking. com billed the room as a Queen Suite which made it sound as if it was larger than a regular Double Queen, but it wasn't. It was just a regular room. Both of these errors were made by Booking.com and while I my continue to use the site, I am always going to call the property first to ask about parking and the room.

    The breakfast was good for about 12.00. Eggs were cooked to order.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    9.0
    Overall, very enjoyable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Valet parking had some problems

    Staff friendly and helpful

    Stayed in November 2023

  • Reviewed: 11 December 2023

    9.0
    Good
    • People with friends
    • King Room - Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Yes

    Stayed in December 2023

  • Reviewed: 6 September 2023

    7.0
    Overall good stay in a calm environment
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some staff were rude and there is a charge for every single thing

    Calm environment Comfortable

    Stayed in September 2023

  • Reviewed: 2 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The food was mediocre and expensive.

    The room and facilities were as good as expected.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff messed up our reservation and we waited for quite a while to get it corrected.

    The downtown location was great.

    Stayed in July 2023

  • Reviewed: 28 July 2023

    9.0
    It was fun , a good much needed get away.
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    didn’t like that the breakfast wasn’t included

    loves the rooftop bar

    Stayed in July 2023

  • Reviewed: 24 July 2023

    9.0
    Nice quick visit.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Only valet, wasn’t expecting that. AC’s outside of room were pretty loud.

    Friendly workers, shuttle service, walking distance for some places.

    Stayed in July 2023

  • Reviewed: 31 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    That the only parking you had to pay for

    Location great

    Stayed in May 2023

  • Reviewed: 30 May 2023

    7.0
    Hotel was nice and clean, but incorrect Charges on my card.
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    I had an added charge at the end of my stay, I was told a manager would review the charge and call me and I’ve yet to receive a call or refund. I regret trusting this hotel with my information.

    Very clean and fair price

    Stayed in May 2023

  • Reviewed: 22 May 2023

    9.0
    great stay
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    shuttle unreliable

    great breakfast

    Stayed in May 2023

  • Reviewed: 22 May 2023

    9.0
    Perfect location for even we attended.
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    It was fine, no complaints

    NA

    Stayed in May 2023

  • Reviewed: 15 May 2023

    7.0
    hotel was great. parking sucks
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    we called to find out about parking and was told it was $11.00 a night we got there and was informed that it was valet only and the cost was $27.00 a night and that it was either them or find other parking down the street

    great location and very nice hotel

    Stayed in May 2023

  • Reviewed: 13 May 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Shuttle driver Joshua was absolutely amazing and defined excellence on the service that he rendered! His hospitality was the best portion of my stay.

    Stayed in May 2023

  • Reviewed: 12 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The rooftop bar did not have many of the menu items listed. We had to order from across the street at another restaurant.

    The breakfast was excellent. I had the omelette and it was delicious. The waitress/host was amazing. She made us feel welcomed. The cook was also very sweet and friendly. I didn't get either of the ladies names but they were both very nice. We will definitely stay here again.

    Stayed in April 2023

  • Reviewed: 24 March 2023

    8.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with City View
    • Stayed 1 night
    • Submitted via mobile

    Overpriced. Valet parking lot was the only hotel option and overpriced considering there was a $4 lot a block away. Breakfast was overpriced.

    Clean, updated, and comfortable.

    Stayed in March 2023

  • Reviewed: 20 March 2023

    7.0
    Okay, place… staff was so nice and accommodating.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with City View
    • Stayed 1 night
    • Submitted via mobile

    Our room was not vacuumed, fingerprints all over the TV. Cleanliness of the room was poor. Overpriced and didn’t like we had to pay for parking. We used this hotel for convenience of getting to another city early, not for access downtown. Had to pay for breakfast too.

    Friendly staff and aminities.

    Stayed in March 2023

  • Reviewed: 16 February 2023

    8.0
    probably would not come back due to staff treatment
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    staff were rude

    very clean

    Stayed in January 2023

Showing 1 – 25

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