9850 Park Plaza Avenue, Louisville, KY 40241, United States
#43 of 150 hotels in Louisville
Guests' ChoiceBased on 251 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.8
Staff
9.1
Value for money
8.3
Free WiFi
6.7
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End of dialog contentReviewed: 2 May 2024
Heather
United StatesWaiting 30 minutes to be checked in
The lobby was clean and the room was comfortable and pleasant for the price.
Stayed in April 2024
Reviewed: 9 April 2024
Michael
United StatesThe front desk dude
Everything from the bar to the room
Stayed in April 2024
Reviewed: 18 February 2024
Heather
United StatesHow to get to it.
Location
Stayed in February 2024
Reviewed: 7 January 2024
George
CanadaWe were located by elevators and we could hear the mechanical noises of the elevators motors when they were in operation. Breakfast should be included in price.
Stayed in January 2024
Reviewed: 23 November 2023
Andrew
United StatesAlways love the breakfast. GRITS!!!@,are always splendid.
Stayed in November 2023
Reviewed: 24 October 2023
Brandi
United StatesYou cannot swim alone, I prefer to swim alone and should be able to do so at my own risk should I choose without being fined.
Clean and comfortable. We really did not spend much time in the hotel as we were there for a festival but the room served for what we needed.
Stayed in September 2023
Reviewed: 9 October 2023
Connie
United StatesNothing !
Everything ! Greet coffee, friendly people, Tony was exceptional at the registration desk. Helpful and goes the extra mile to be that way. The location was wonderful. Shopping within walking distance right outside the hotel door. Great lobby to sit and have coffee in the morning!
Stayed in October 2023
Reviewed: 4 September 2023
Glen
CanadaBreakfast was nasty.
Stayed in August 2023
Reviewed: 3 August 2023
Jane
United StatesCost for breakfast to high
Did not eat…to expensive
Stayed in July 2023
Reviewed: 29 July 2023
Cheryl
United StatesThe shower in our room 101 leaked
The Manager of this hotel was so kind and understanding when I explained that I need a walk in Tub for my husband. He was the most involved manage I have ever encounter. Thank YOU
Stayed in July 2023
Reviewed: 25 July 2023
Elossais
United StatesNa
I loved the greenery.
Stayed in July 2023
Reviewed: 18 July 2023
Heather
United StatesFriendly staff and clean facility. Great location right next to lots of dining and shopping as well as the hospital.
Stayed in July 2023
Reviewed: 5 July 2023
Matthew
United StatesWell, we got there a little late had the handicapped room. Unfortunately, we were so exhausted we couldn’t complain about that unusual odor in the room. The manager today ask us when we were walking down the hall. How was everything? I didn’t have the heart or the energy to say the room had a funky smell.
Pretty much easy to get to yet a few twisty Turny roads to get there. The manager at the counter was helpful and courteous.
Stayed in June 2023
Reviewed: 20 June 2023
Neil
MalaysiaNoticed dirty wash cloth behind waste basket and toilet didn't seem as though it was cleaned. Not enough towels either. Tissues also thrown behind tissue box. Room itself very quality like. Would like to have had separate personal small size shampoo/conditioner. Also personal small bar soap would have been nice. Don't trust others from opening bottles in shower..
Very pretty and nice. Front desk and staff very friendly. Breakfast was really nice as well.
Stayed in June 2023
Reviewed: 19 June 2023
Ramacciotti
United StatesIn the main lobby there was construction going on.
It was a great location for the activities we were doing over the weekend. It was an upscale area of Louisville.
Stayed in June 2023
Reviewed: 8 June 2023
Jeff
United StatesBreakfast was in short supply and didn't keep up with customers.
Nice stay
Stayed in May 2023
Reviewed: 7 June 2023
Jeff
United Statesna
clean great staff
Stayed in June 2023
Reviewed: 20 May 2023
Jeff
United Statesaccess to get to the hotel was not very direct, going through other parking lots
Stayed in May 2023
Reviewed: 1 May 2023
Devin
United Stateslocation
everything
Stayed in April 2023
Reviewed: 4 April 2023
Steve
United StatesRoom was a little noisy, elevator noise.
Nice facility, easy in and out. Food and a bar.
Stayed in March 2023
Reviewed: 27 March 2023
Carrie
United Statesit was very clean!
Stayed in March 2023
Reviewed: 24 March 2023
Donaldson
United StatesN/A
It was a great experience, great location and great service.
Stayed in March 2023
Reviewed: 23 March 2023
Jody
United StatesThe breakfast was amazing, the beds were very comfortable, and the staff friendly and welcoming.
Stayed in March 2023
Reviewed: 21 March 2023
S
United StatesI wish the pool area had a jacuzzi or hot tub.
We loved the location! Tons of things to do within walking distance or at 15 mins from the hotel. The staff was great, very pleasant. Room was very clean!
Stayed in March 2023
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