1001 South Peters Street, Arts- Warehouse District, New Orleans, LA 70130, United States
#107 of 169 hotels in New Orleans
Guests' ChoiceBased on 1218 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
8.4
Facilities
8.3
Staff
8.3
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 3 June 2024
Cindy
United StatesThe staff was friendly upon check in. The valet guy had a great sense of humor (“Just tip me $100 tomorrow.”) with a fantastic memory as to which car was ours despite the hotel being full. Staff responded quickly to a burned out light bulb and missing hair conditioner. Great location close to the Convention Center. Will return to this Hilton.
Stayed in June 2024
Reviewed: 22 May 2024
Fabiana
BrazilTraduzir textos com a câmera Unfriendly and unhelpful employees. Slow, careless and disorganized service. Breakfast with little variety and repetitive.
The hotel has average facilities for American standards. Proximity to the convention center
Stayed in May 2024
Reviewed: 17 May 2024
Shelly
United StatesNothing
Good location for what we were doing!
Stayed in April 2024
Reviewed: 16 May 2024
Armand
United StatesThe temperature setting in my room didn't work.
Stayed in May 2024
Reviewed: 14 May 2024
Sandra
United StatesBreakfast
No breakfast you had to pay for it. What I think is you shouldn't have to pay for breakfast it should have came with the room service.
Stayed in May 2024
Reviewed: 12 May 2024
Martha
MexicoThe breakfast buffet could be better
Location near convention center Staff
Stayed in May 2024
Reviewed: 5 May 2024
Vicky
United StatesI love the hotel itself, I love the room and how convenient it was to the cruise port.
Check in and check out what's horrible. It took forever and there wasn't a line. The front desk person did not seem to know what she was doing. She tried to charge me for a room when it was already paid for. She did the same thing on my way checking out.
Stayed in April 2024
Reviewed: 28 April 2024
Dorothy
United StatesThe bathroom was not cleaned, and the night staff was not pleasant.
Great location, some staff was nice.
Stayed in April 2024
Reviewed: 20 April 2024
Florence
IrelandIt was further away than I would have liked. And maybe a bit pricey.
It was clean, so comfortable and cute! The food was good.
Stayed in April 2024
Reviewed: 17 April 2024
Carlos
United StatesRoom was close to elevator shaft. Quite noisy throughout stay in room.
Friendly staff and clean
Stayed in April 2024
Reviewed: 15 April 2024
Taylor
United StatesThe shades didn't close and the room got hot at night
Stayed in April 2024
Reviewed: 12 April 2024
Raya
United StatesUnfortunately the shower door was broken, and the fitness center could use some updating, adding of equipment, and make it 24 hours -it was full every morning during my stay.
Very convenient location as I was in town for a conference at the convention center. Staff were friendly, and it was comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Kelsey
United StatesBathroom was dirty and bathtub and shower were stained. Poor lighting in rooms, tv channels did not work, not enough towels, fridge in room did not work.
Easy checkin
Stayed in April 2024
Reviewed: 25 March 2024
Howard
United StatesOffer better bathroom amenities like lotions and shower caps.
Location and friendly front desk staff and being valued as a quest. Spacious and roomy room to put suitcases and personal items Would like to have a better view instead of facing parking lot.
Stayed in February 2024
Reviewed: 17 March 2024
Dutra
CanadaThe swimming pool area was not as pleasant as I thought would be.
Very close to the convention center, the bedroom is very spacious, with excellent shower pressure, nice staff, free coffee and water.
Stayed in March 2024
Reviewed: 13 March 2024
Bambi
United StatesThe room was not quite clean and there was not much in the way of necessities on property which was difficult since there is not a pharmacy or convenience store close by.
I staff was wonderful and extremely helpful.
Stayed in March 2024
Reviewed: 13 March 2024
Jen
United StatesMore amenities for bathroom.
Reservation staff were friendly and helpful. Enjoyed the stay and great hospitality.
Stayed in February 2024
Reviewed: 9 March 2024
Madison
United StatesThe only minor thing was if you’re by the elevator/main fence closet it is very loud and the bed was a little hard/uncomfortable.
The room was clean when we got there, they gave us a complimentary welcome gift.
Stayed in March 2024
Reviewed: 8 March 2024
Martin
United StatesOverpriced.
Stayed in March 2024
Reviewed: 7 March 2024
Nancy
United StatesThe kitchen/restaurant staff kept bickering among each other most mornings of my stay making for a bit of an uncomfortable breakfast/start to the day. There is almost nothing right around the hotel, so you can't quite go out and do something fun easily.
The main good thing was that it was close to the convention center, which was the venue for my work conference. Other than that it wasn't particularly spectacular. Also, since there's not much around, it is a quiet stay.
Stayed in January 2024
Reviewed: 6 March 2024
Yinghong
United Statesthe hotel does not have shuttle service to the airport and the staff at the front desk could not provide any information regarding public transportation--regardless if there is or how convenient/inconvenient it is--simply nothing other than "taxi" or "Uber" which we don't have to ask them. Without shuttle or public transportation, the cost to stay in this hotel is significantly increased. In my case it was $90 while for the entire stay it was roughly $390. some front desk staff member's attitude was not helpful enough.
location and EVERYTHING in the room especially coffee maker with coffee, microwave, fridge, and things in bathroom
Stayed in March 2024
Reviewed: 25 February 2024
Dennis
United StatesToo expensive for EVERYTHING!!!!
Stayed in February 2024
Reviewed: 19 February 2024
Oates
United StatesThat two weeks before we arrived we were told we could check in at 10:00 a.m. we get there no rooms are clean we're waiting at the bar in area the bar has no cash for us to even spend any money it was a disaster from 10:00 to 3:00 just to be honest
A J THE BARTENDER WAS WONDERFUL
Stayed in February 2024
Reviewed: 9 February 2024
Julia
United StatesEvery other hotel we use has free breakfast. So that was disappointing. 2- the housekeepers on the floor we stayed on were outright RUDE. I asked if we could get some sugar for the room. This young housekeeper was on her phone w personal call. Whelp she waved hee hands up on my face starting to speak non English at me, throws her board at me like no I ain’t helping you lady I’m too busy cleaning empty rooms. I stay at allot of places so this was first time staff was just too young too rude. If she’s that overwhelmed cleaning she needs a new job
Great location. Fair price. Clean rooms.
Stayed in February 2024
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