14975 Shady Grove Road, Rockville, MD 20850 , United States
#3 of 13 hotels in Rockville
Guests' ChoiceBased on 245 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.6
Staff
8.9
Value for money
8.3
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End of dialog contentReviewed: 1 April 2024
Ludmila
RussiaPool was not as clean as I would like it to be. Complementary breakfast may include omelet or sausages. Can't find anything else to complaint about.
Nice and clean hotel.
Stayed in March 2024
Reviewed: 11 February 2024
Aeriel
United StatesSink was leaking, blinds wouldn’t close, and shower gel wasn’t soapy
Quick check in and check out.
Stayed in February 2024
Reviewed: 11 December 2023
Harold
United StatesSignage on elevators was deceptive. We were on 4th floor and morning of departure it lead us to believe that elevators were not working causing us to walk down.
Stayed in December 2023
Reviewed: 28 October 2023
Alindria
United StatesThe only thing I didn’t like was the water wasn’t hot it was only warm.
The property is really nice and kept up nice.
Stayed in October 2023
Reviewed: 5 September 2023
Rachel
United StatesNothing
It was convenient to Shadyside hospital
Stayed in September 2023
Reviewed: 21 August 2023
Dr
United StatesBeen here many, many times before. Feels tired, understaffed and I will never stay at a property where I have to ask the desk to make my bed daily.
Great location for us.
Stayed in August 2023
Reviewed: 12 August 2023
Marilyn
United StatesGreat location
Stayed in July 2023
Reviewed: 23 July 2023
Sherri
United StatesNothing
That It was dog friendly
Stayed in July 2023
Reviewed: 15 July 2023
Martha
United StatesI wish breakfast was included with the room price
I had a short one night stay. The room was clean and simple. The breakfast I added on during booking did not disappoint at all very delicious. Staff was nice
Stayed in June 2023
Reviewed: 27 May 2023
Pamela
United StatesI left my phone charger in Room 610 and called about this when we got home to NY. It was never turned in. Very annoying and especially irksome as we'd left a good tip for housekeeping.
Lydia at the front desk was very helpful. She went out of her way to find us a quiet room after we (both seniors) explained that we were there to visit our ill cousin in the local hospital's ICU.
Stayed in May 2023
Reviewed: 24 May 2023
Clark
United StatesThe room wasn't like the pictures and the shower head was broken, no water pressure
Location was great
Stayed in May 2023
Reviewed: 16 May 2023
Patricia
United Statesconfusing
it was close to everywhere
Stayed in May 2023
Reviewed: 29 March 2023
Porsche
United StatesThe bed was a bit uncomfortable. The room was a little small but the bed was uncomfortable to sleep on.
The cleanliness and the staff friendliness.I checked in late and they were there to help without a problem.
Stayed in March 2023
Reviewed: 13 March 2023
Linda
United StatesTemperature of the pool was too cold.
The location was great for us. Not far from our daughters home. The pool was very cold though.
Stayed in March 2023
Reviewed: 11 February 2023
Patrick
South Africanothing to note
well situated
Stayed in February 2023
Reviewed: 30 January 2023
James
United StatesIt was very clean and the layout was really good
Stayed in January 2023
Reviewed: 11 September 2022
Gary
United Statesexcellent and friendly staff
Stayed in September 2022
Reviewed: 4 September 2022
Usha
United StatesClean & close to restaurants & shopping
Stayed in August 2022
Reviewed: 10 August 2022
Jeffrey
United Statesvery noisy from traffic on road
clean, good location, friendly, helpful waitresses
Stayed in August 2022
Reviewed: 3 August 2022
Constance
United StatesAll staff should still be wearing masks during COVID. They were not.
Good pool. Clean enough. We had to wait for help because our room keys would not unlock the pool door.
Stayed in July 2022
Reviewed: 30 June 2022
Ray
IsraelBooking via booking.com included free breakfast, but we needed to point that out at checkout, and it required a manager and extra time to straighten out.
Pool was big enough to swim in, and was uncrowded. Adequate parking. Close to main roads.
Stayed in June 2022
Reviewed: 6 June 2022
Theodore
United StatesPool operational. Better pillows
Quick stay. Stayed in hotel before without issue
Stayed in June 2022
Reviewed: 23 May 2022
Ayana
United StatesTub was dirty. Other than that it was a good stay.
Stayed in April 2022
Reviewed: 16 May 2022
Benjamin
United StatesBar closed on a Saturday. AC unit was old and noisy.
Clean well outfitted room. Staff was very helpful.
Stayed in May 2022
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