4975 Wiley Post Way, Salt Lake City, UT 84116, United States
#20 of 65 hotels in Salt Lake City
Guests' ChoiceBased on 352 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.5
Staff
8.7
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 21 July 2021
Susan
United StatesBreakfast was not worth $10
Clean and close to airport
Stayed in July 2021
Reviewed: 7 July 2021
Jeffrey
United StatesUnmasked staff
Good hotel restaurant and staff
Stayed in July 2021
Reviewed: 30 May 2021
Janet
United StatesGreat location! Rooms were clean and comfortable. Staff was helpful and very nice!
Stayed in May 2021
Reviewed: 30 May 2021
Judy
United StatesRestaurant closed. No breakfast at all
Restaurant closed on weekend. But there was coffee in the lobby.
Stayed in May 2021
Reviewed: 19 April 2024
Robin
United StatesI did not like that I had to buy food to get a cocktail from the bar after a long day at the volleyball tournament. You lost a lot of revenue due to turn g us away
The location, the view, the price, the rooms were great
Stayed in April 2024
Reviewed: 10 April 2024
Patrick
BelgiumHotel personnel neither hotel manager were able to find our reservation despite a booking.com confirmation number and confirmation email by the hotel itself. Garden Inn proposed to book a room direct with them and promised they would take care of the booking.com reservation with no extra charges. Staff was friendly and helpful, but guess what: VISA overview shows 2x the cost. Maybe the hotel or booking.com will refund after a series of back-and-forth emails, but it is a hassle and is surely not something you want to deal with after a vacation. Comfort suites (**) is closer to the SLC airport, rooms are as clean, staff is friendly too, breakfast is included, similar room is a lot cheaper and I did not have to deal with payment issues at all. My advise: Go there for a hassle free-stay.
Stayed in April 2024
Reviewed: 21 March 2024
Ann
United KingdomWe arrived late in the evening, tired from a long flight. Preparing for bed, washing in the sink, I realised my feet were getting wet - the sink was leaking from the waste pipe and had flooded the bathroom. Went downstairs to reception and requested another room. No apology, just handed me another room key. We then had to repack our things and move to the alternate room in the wee small hours. New room was clearly close to some services equipment which droned and cycled on and off during the night, keeping us awake. Exhausted and thoroughly miserable we went down to breakfast, to find the fresh coffee machine was out of order and the credit card machine was not working.
Location was ok. Shuttle driver, Martin was a star next morning, taking us directly to the car rental hub which he told us was closer to the hotel, as opposed to taking us back to the airport to wait for the rental shuttle.
Stayed in March 2024
Reviewed: 5 March 2024
Thomas
United StatesRestaurant waiter was a joke.
Front Desk Agent was superb!!!
Stayed in March 2024
Reviewed: 25 January 2024
Joyce
United StatesTheir lost and found is horrible. They steal your belongings.
Food was poor quality.
Stayed in January 2024
Reviewed: 21 January 2024
David
United StatesBreakfast wasn’t included. The next building over at Springhill it was.
The afternoon lady at the desk was awesome.
Stayed in January 2024
Reviewed: 9 January 2024
Lucila
United StatesI had dinner and breakfast, AMAZING! The quality of the food and the staff, 10 out of 10
Stayed in January 2024
Reviewed: 13 October 2023
Jess
United StatesMy primary complaint was the strong fragrance on all of the bedding/sheets/pillows. I have stayed at other Hilton Garden Inn hotels without this issue. I used the towels for my bedding instead because I have allergies. Because of that I won't be staying here on my next trip to SLC. Pool wasn't warm enough for me to swim but that's not a big deal.
The shuttle service was wonderful as was the amazing staff. I am very picky about dust and this room was very clean.
Stayed in October 2023
Reviewed: 2 September 2023
Denise
United StatesVery clean & friendly
Stayed in September 2023
Reviewed: 27 August 2023
Tim
United StatesThe conditioning didn't work and there was too much perfume from the hair products in the bathroom. I tasted it the next day and it gave me a collar algeries
Location to the airport
Stayed in August 2023
Reviewed: 20 August 2023
Marlene
United StatesNothing. Everything was great and the property was very clean.
I had a delayed flight and had to book a very last minute overnight stay. I purchased this hotel as it came with breakfast (included in the room rate). It was about 4 miles from the airport and they had free airport shuttle. It’s prime location to the airport, but I don’t know what else is around. I arrived late at night and checked out by 8 am so I didn’t spend much time here but it served its purpose.
Stayed in August 2023
Reviewed: 12 August 2023
Lillian
USAI did not stay there, but the front desk clerk was rude and there was miscommunication....
Stayed in July 2023
Reviewed: 31 July 2023
Howard
United StatesN/A
It was clean and in a good location to where we traveled to during our stay.
Stayed in July 2023
Reviewed: 28 July 2023
Petronella
United StatesThe breakfast part was confusing because I had booked the room as “breakfast included”, but then when we got downstairs we were presented with a menu stating that breakfast was $9. In the end and after asking we weren’t charged for the breakfast buffet, which was mediocre and we’ve seen better ones on this trip at Hilton hotels at this price range.
We liked how close it was to the airport since we were only there due to missing a connection flight. The hotel is clean, bright, comfortable. The front desk is polite and responsive.
Stayed in July 2023
Reviewed: 9 July 2023
Debra
United StatesWhat they charge for breakfast.
Very very clean
Stayed in July 2023
Reviewed: 20 June 2023
Alejandro
United Stateslocation. very clean.
property was very clean
Stayed in June 2023
Reviewed: 22 May 2023
Roxx01
United KingdomHotel needs instructions on website to contact hotel to book shuttle
The location was good, did not have breakfast. Gym was great, so was evening meal.
Stayed in April 2023
Reviewed: 9 May 2023
Sherri
United StatesClean rooms, friendly service, early checkout, on site food although we did not use it. Was only there briefly as i just needed a place to spend the might for an early flight. I would recommend this place
Stayed in May 2023
Reviewed: 2 May 2023
Sean
United StatesPool was ice cold, no free continental breakfast,
Place was clean
Stayed in April 2023
Reviewed: 28 April 2023
Terrie
United Stateswaiter was excellent. the to go salad was badly prepared but he comped me the wine since they were so late.
location and good room and that it has food and a bar
Stayed in April 2023
Reviewed: 24 April 2023
Connie
United Statesstaff was not pleasant from the time we checked in until the time we left.
Stayed in March 2023
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