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  5. Reviews of Hilton Garden Inn San Diego Downtown/Bayside, CA

Reviews of Hilton Garden Inn San Diego Downtown/Bayside, CA 3 stars

2137 Pacific Highway, Downtown San Diego, San Diego, CA 92101, United States

#107 of 239 hotels in San Diego

Guests' Choice

Review score

Based on 802 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 5 June 2024

    9.0
    Was ok.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 7 nights

    The original room was the last room on level two right next to the gym, and pool, and laundry. So it was noisy, always wet falls, food along the corridor and really put a dampener on the start of the stay.

    The room worked well for what we required. I had to change though due to originally asking for a view as I flew from Australia and was put in a very ordinary location to begin with.

    Stayed in June 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    No parking except valet.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very generic, nothing very nice.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted via mobile

    Bed not enough covers

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    It was a great stay !
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    I think the water fountains can be a bit closed to the rooms

    Everything was great about our stay at Hilton Garden San Diego

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Only thing was that the internet was down during our stay, so we couldn’t use Netflix or YouTube on the tv in our room.

    Second time staying here and just love it, staff was friendly. It’s located in a great area and it’s walking distance from little Italy.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    Great value - great location
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Next to train tracks

    Close to little Italy

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Enjoyed my stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool was out of service

    Clean, comfortable and great location

    Stayed in March 2024

  • Reviewed: 29 January 2024

    7.0
    Overall my stay was decent
    • Business trip
    • Solo traveller
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    My room unfortunately was very low on all toiletries and I didn’t realize that until I was in the shower. The person who stayed there before me must have set the alarm clock for 5 am and it woke me up. I also didn’t realize it was directly next to the train tracks and the train passed by until late and then started back up fairly early. The WiFi was down while I was there and I was disappointed they didn’t offer room service.

    I loved how friendly and helpful the staff were. The room was very clean and organized. It was walking distance from lots of restaurants.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    9.0
    Great spot!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff, good location, clean and comfortable. Pool was great for the kids. We got lucky with Room 222 right across from the pool and the laundry room.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two-Bedroom Suite with Two Queen Beds and Harbour View
    • Stayed 3 nights

    The cost of the parking and the breakfast was too high.

    The view was amazing. The staff was friendly and helpful.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    One of the front desk guy receptionists . I forgot his name but a young man standing in the left corner desk that made us wait to check in where infact Christmas Eve it’s not that too full and without any explaination whatsoever .Thanks so much for other receptionist (Rachel-she is the best )accommodated us by asking if we’re check in , she did without asking much and explained things right away, . Sometimes These young people need to be trained well to give their best and with a smile , respect and patience .

    It’s near to little Italy and the beach area

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Suite with Two Queen Beds and Harbour View
    • Stayed 3 nights

    no breakfast, the bed triggered my allergy, my skin was not confortable

    the view, the location

    Stayed in November 2023

  • Reviewed: 7 December 2023

    9.0
    Would book it again every time:)
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Gym could’ve been equipped better.

    Great location. Awesome room.

    Stayed in December 2023

  • Reviewed: 23 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like the fact that it's no self parking,the 50$ a night is ridiculous. I ask for housekeeping services and didn't receive it

    The hostess in the restaurant her name is Tania. She was amazing. The food was good,drinks. But her customer service was excellent..

    Stayed in November 2023

  • Reviewed: 19 November 2023

    9.0
    Great location near Little Italy and Harbour. Clean spacious rooms and friendly staff.
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 3 nights

    Nothing all good.

    Great location near Little Italy; only short walk to harbour. Approx 40 min walk to Gaslight district. Room was spacious and clean, had issue with fridge which was resolved immediately. Valet parking was good no issues, already had researched about the price so no surprise - we just prefer the convenience and they were friendly and professional.

    Stayed in October 2023

  • Reviewed: 13 November 2023

    8.0
    Nice Hotel, Very comfortable, but Overpriced with no Breakfast or Shuttle service to Airport.
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    It is overpriced and Breakfast not even included in the price. No shuttle to the Airport available.

    Good location very nice room with a view over the bay.

    Stayed in November 2023

  • Reviewed: 24 October 2023

    7.0
    Confortable room, close enough to Little Italy for food and entertainment
    • Business trip
    • Solo traveller
    • Two-Bedroom Suite with Two Queen Beds and Harbour View
    • Stayed 8 nights

    On check in, I requested housekeeping every 2 days of my 8 day stay. After 3 days I had to request it again and then on day 4 after another request it finally happened.

    Comfortable bed and linens, good sized room, nice shower

    Stayed in September 2023

  • Reviewed: 27 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 3 nights

    Was charged for parking when we didn't have a car; worked with desk staff to delete charges; recently noticed all but one night of parking was voided... but still was charged for one?

    Hotel is a short taxi ride to Petco and restaurants along the bay; walking distance to coffee and breakfast; on site bar and hotel lobby provided a great spot to hang out in between our family events

    Stayed in August 2023

  • Reviewed: 15 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The entry light wasn’t working and couldn’t see anything.

    Really elegant and I loved the bathroom

    Stayed in September 2023

  • Reviewed: 11 September 2023

    8.0
    Good.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    Housekeeping services, we pay for two nights and never clean the room. We call front desk and never arrive to clean.good

    Very good location and food was excellent.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    Good location, friendly staff, and overall good vibes.
    • Leisure trip
    • Couple
    • Two-Bedroom Suite with Two Queen Beds and Harbour View
    • Stayed 4 nights
    • Submitted via mobile

    $50 parking fee and room was minimalistic

    Great location and the mini store in the lobby

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Two Queen Beds and Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing on the site specified that it was valet parking for added fees.

    Great location clean and friendly.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    9.0
    Great location and the hotel is clean
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Walls were too thin. We could hear the couple next to us arguing from 12am to 4am.

    Location

    Stayed in August 2023

  • Reviewed: 22 August 2023

    8.0
    $50 a night parking charged plus tax is a rip off
    • Leisure trip
    • Couple
    • Two-Bedroom Suite with Two Queen Beds and Harbour View
    • Stayed 4 nights
    • Submitted via mobile

    Extra charges were extortionate.

    It was in a great location.

    Stayed in August 2023

Showing 1 – 25

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