Great location right in Ybor City.

Stayed in July 2021

I was unaware of the parking fee, it wasn’t on booking.com and the lady didn’t mention it to me when I checked in. Also, it would be nice if there was a map of Ybor either in the lobby or in the room. Kids were sneaking in behind guests as they were using the key to get in on the side door, made us uncomfortable.

Nice location, rooms were clean, comfortable and a great size. Bathroom was clean but needs some kind of venting. The staff was friendly.

Stayed in August 2021

I loved the place Perfect for my visit

Location and facility top notch

Stayed in July 2021

We were not informed that housekeeping must be notified 24 hours in advance to clean room. So our room was not cleaned the second day. We made the bed and picked up fresh towels from the front desk ourselves. That was very disappointing.

Great location!

Stayed in July 2021

All of the suites I have stayed in have had a full kitchen with full size fridge/freezer. This room had no freezer but just a tiny fridge. Also the iron was dirty.

The room was very spacious.

Stayed in July 2021

Very friendly and helpful staff . Especially Olivia such a caring and uptone person .

Stayed in July 2021

Bed was small, room need update, problems with the bathroom..

Location was very convenient to Ybor City attractions.

Stayed in July 2021

location was great for us

Stayed in May 2021

The air conditioner made a lot of noise. We turned it off but also the adjacent rooms aircos made noise. Windows cannot open. Issue with the bill, they charged more than the bookings.com reservation. I had to call and email various times but it will be refunded.

Location excellent. Close to bars and restaurants and a nice free tram ride to downtown. Only stayed one night and it was raining all the time so we did not use the pool.

Stayed in June 2021

Previously stated.

We didn’t like that breakfast was not included. Most hotels that we stay at have complimentary breakfast included. Parking was terrible, not enough and parking spots tooooo close. We drove a newer car and we’re very concerned about having our doors banged and scratched.

Stayed in June 2021

Noises come through into the room from outside and adjoining rooms. Air conditioning is loud when it turns on in comparison to total quiet when it turns off. No provision to have blower on at all times to have uniform sound level. Disturbs sleep.

Desk staff was fabulous. Very efficient and welcoming. Only 2 blocks from main drag in Ybor City. Makes it easier to party and not have to drive, lol. We walked easily and had a great time.

Stayed in June 2021

It was great. Location to ybor was awesome

Stayed in June 2024

Breakfast not included

Stayed in May 2024

Major issues tried to switch to a room with the top of bed two days before as my friend going to chemotherapy need a place to stay was told there was probably gonna be a cancellation that day so I want to change. I got there no cancellation. I was been told that I could get a rollaway and I try to get it. I was told there was out even though I had one on hold. I was then told I could get extra bedding and make a bed on the floor and they would have it in my room. I got back to my room. There was no bedding there. I went downstairs and they said they could not access the bed because, the maid service had already left for the day. So my husband and I gave my friend that was ill our bed and we basically slept on the floor with two towels. The next night we called downstairs at 11:30 after we heard a couple screaming each other and slamming doors. No one answering the phone. Couple finally stop fighting at one with started up again at 5:30 in the morning when I attempted to tell the staff upfront while checking out what a long two days that have been all she says was have a good day wouldn’t even acknowledge my issues. It appears texting friends was more important.

Location

Stayed in May 2024

Nothing that I can think of.

I was in town for personal reasons and needed a place close to the location near my event. This was in walking distance, so it was perfect. The QR code to pay for parking was a first me but convenient and easy to use. The staff was wonderful!

Stayed in May 2024

Pay for parking, even though I'm paying overpriced rate to stay. Thermostat did not work. Average hotel for above average price.

It was clean.

Stayed in May 2024

Nonethhing

Great location

Stayed in May 2024

Everything

Stayed in May 2024

Great location and the staff was incredibly nice and helpful.

Stayed in April 2024

I called a month before and nobody could find my reservation, booking.com said they didn't either. Thought maybe it didn't go through was told to rebook. Day before arrival I get email, wouldn't cancel

Stayed in April 2024

Only one slow elevator.

Liked the location: many restaurants within easy walking distance. It was great to have one of the free tram stations closer by. The staff are fantastic! Makes you feel as if visiting their home.

Stayed in April 2024

Parking readily available for guests. Comfortable room.

Stayed in March 2024

Location Ybor City

Stayed in March 2024

Had to pay for everything. $20 a day to park in their lot. $20 for breakfast and these are daily rates

Location

Stayed in February 2024

The fact you have to pay $50 a day for on site hotel parking is crazy. Rooms need alot of attention

The exterior was excellent . Very welcoming on outside

Stayed in January 2024