420 West Albany Street , Broken Arrow, OK 74012, United States
#2 of 12 hotels in Broken Arrow
Guests' ChoiceBased on 126 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.1
Staff
9.2
Value for money
8.7
Free WiFi
6.7
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End of dialog contentReviewed: 28 March 2024
Denise
United StatesDirty hotel floor, asked for more towels and creamer never got them.
Clean room
Stayed in March 2024
Reviewed: 21 February 2024
Melissa
United StatesNo breakfast… dogs were stay a few doors down and the were very loud
Didn’t have breakfast wish I would have been included with the price
Stayed in February 2024
Reviewed: 5 February 2024
Scott
United StatesNothing!
Very clean! Staff was so helpful and kind!
Stayed in February 2024
Reviewed: 24 December 2023
Shelagh
United StatesThe pillows were not good.
Breakfast was good and Pam was very helpful and sweet.
Stayed in November 2023
Reviewed: 20 November 2023
Sahana
United StatesNeed more parking
Location was great.
Stayed in November 2023
Reviewed: 4 September 2023
Darren
MaltaThe TV's needs replacement. Defenitely change TV's and TV connections. Should have smart TV's, with Netflix and You Tube, and can connect via mirrioring.
Overall it was a very good accomodation. Nice environemnt and quite welcoming. The stuff is really nice with people.
Stayed in August 2023
Reviewed: 2 September 2023
Joseph
United StatesThe fact that the pool was “temporarily closed” without explanation. I was traveling with my kids and they really wanted to go swimming, and that was also part of the reason I booked at this hotel was because of the indoor pool. And the beds just weren’t comfortable.
The staff was amazing. Very nice, professional and helpful.
Stayed in September 2023
Reviewed: 27 June 2023
B
United StatesNo free breakfast
Stayed in June 2023
Reviewed: 19 June 2023
Marilyn
United StatesExceptionally clean. Very nice room.
Stayed in June 2023
Reviewed: 5 June 2023
Donna
United Statesnothing
clean
Stayed in June 2023
Reviewed: 22 April 2023
David
United StatesWhen we checked in fairly late I. The evening. The desk clerk was not overly friendly. No hand soap in the bathroom. I responded to a text about check in. I was told they would bring it up shortly, and NO one ever showed.
It was a nice hotel. Loved the free shoot Oder breakfast. I’ve never been to a hotel that offered it that way. When we checked out the desk lady was super friendly. Customer service is so important.
Stayed in April 2023
Reviewed: 10 April 2023
Davis
United Statesit was close to many amenities.
Stayed in April 2023
Reviewed: 3 April 2023
Jordan
United StatesI wish you offered a free breakfast option.
They were the only hotel with a last minute room available after a previous hotel did us wrongly.
Stayed in April 2023
Reviewed: 26 March 2023
Leah
United StatesThe room is really clean, bed sheets, blankets and pillow cases are fresh. The bed is comfortable, breakfast is great.
Stayed in March 2023
Reviewed: 20 February 2023
Teresa
United Statesthe hotel was lovely enjoyed the stay. the breakfast situation was not clear, should be BIGGER SIGNAGE describing the dinning and pay process. Every gust that came down to the lobby for breakfast walked directly to the food set out and didn't know they were supposed to order first. It also should be more than one person at all times working the breakfast area and taking orders. The young gentleman did a great job and was very kind with the breakfast area but was clearly overwhelmed.
Stayed in February 2023
Reviewed: 7 February 2023
Brianna
United StatesWe had only wished that the pool was open past till 11pm.
The room was amazing and clean. The pool was amazing. I just wish that it was open later than 10 pm . The breakfast was top-notch and delicious. Every member of the staff was very friendly
Stayed in February 2023
Reviewed: 1 February 2023
Teri
United Statesnothing!!!
STAFF WAS FABULOUS! really exceptional! hotel is beautiful, clean and comfortable!
Stayed in December 2022
Reviewed: 26 December 2022
Karlee
United StatesComfortable beds, very nice shower, and mirror! They have a snack bar too and a bar, pool and fitness center!! There is also a coffee maker in the room! Nice closet space too!
Stayed in December 2022
Reviewed: 14 December 2022
Julia
United Statesnothing
it was clean and well kept. the front desk staff was exceptionally nice and helpful
Stayed in December 2022
Reviewed: 31 October 2022
Alicia
United StatesWe travel frequently and I will say that it felt a little pricey in my mind for the area and what the room was like.
Overall, this hotel was very nice. The staff we encountered were all very helpful and friendly, which is a huge part of making or breaking an experience in my mind. Our room seemed mostly clean outside of a couple of sticky spots on one of the counter spaces and some fingerprints on the bathroom mirror. The hotel is close to a highway but was very quiet so we had a great night of sleep! Breakfast service was great in the morning.
Stayed in October 2022
Reviewed: 27 September 2022
Evans
United StatesThe breakfast could have been less expensive.
I did not eat the breakfast, but my spouse did. Very good.
Stayed in August 2022
Reviewed: 27 September 2022
Juanita
United Statesno style
location
Stayed in September 2022
Reviewed: 11 September 2022
Krissy
United StatesThe staff at breakfast was chitty chatty with each other but didn’t great guests promptly. Coffee was empty, cups were out, tables were all dirty.
Stayed in August 2022
Reviewed: 11 June 2022
William
United StatesSenior discount did not apply. The price was typical but still a little more than expected for a good clean facility.
location, convenience
Stayed in June 2022
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