Breakfast was ordinary. Nothing exciting or anything you want to try again.' The bed was awful. Too high, difficult to get in bed. Mattress too hard.

Size of the room was good since we had a King Suite Location close to Palm Beach Price too high- we have stayed here for half the price

Stayed in February 2024

The noise from the renovations. Also, the digital key card did not regularly work, especially when tried to use on both rooms. The first day housekeeping never came to tidy up our room the second day we had to go to them to ask that they plan on there was no do not disturb sign on the door they just never came by. The pool hours were from sunrise to sunset. We were looking forward to being able to swim at night.

The cleanliness of the hotel and rooms the pleasant staff the pools. Larger comfy rooms. Great location easy to get around to nearby stores and activities.

Stayed in October 2023

I could not get any extra blankets. I was told by the clerk that they don’t have extra blankets… BS I need one!

It was clean, renovated rooms and good location

Stayed in October 2023

I think they should have let guest know ahead of time construction was going on. You could not use the gym you had to go to property next door and use theirs. None of the ice machines worked luckily the lady at the front desk got us some from the restaurant. We used the washing machine and put our clothes in and detergent paid the money and started it came back 20 minutes later to find it had not washed our clothes due to someone turning off water supply to machine and not turning it back on. The sink in our bathroom would fill up and not drain. I think we should have been given a heads up about the construction before arriving so we could have made different arrangements or either the option to stay at the property next door that they told us they also owned.

The outside was very clean and and staff was very friendly.

Stayed in September 2023

If I had a swim suit it would have been nice. Those swimming said the water was very nice, and it was hot here, while I was here. There may have been some remodeling going on. However, it was not noticeable to any real sense. One elevator looked like it might have been recently replaced. Not a problem. I did not see any workers, however the job was being performed at some time. I am sorry, I do not have anything negative to say.

Over all I enjoyed the stay here, every staff member I talked to was very nice and professional. The rate for the rooms was very fare. They extended my stay at a last minute notice, which was greatly appreciated. I received another room, which was better, than the first. I say this because the first room had two queen beds inside. And the first bed I slept in was a bit uncomfortable on my back. The second bed I did not use, I changed my sleeping position, it was fine. The second room had a king size bed, very comfortable. The rooms are very clean. Both rooms had Micro-waves and spacious refrigerators. The second room had two separate parts with separate Flat Screen TV’s. Both rooms had very good working Air Conditioners. I did eat at this location, and the food was absolutely delicious. The decor was very nice. The bar was very well ran. The staff really friendly. Over all it was a great stay, I would certainly come back. Upstairs was quiet, the rooms were quiet as well. It was very nice!!!

Stayed in September 2023

coffee maker broken and toliet didn’t work. lots of walls and sink cracked

convenient

Stayed in May 2023

Problems - The ice machine was beside the room and it made a lot of noise during the night. Also, we booked a room with 2 queen size beds and instead we got a room with a king size bed and couch.

It was very clean and comfortable. Staff were very friendly and informative.

Stayed in April 2023

This Hilton hotel doesn’t have any signs indicating on the building. The interior is old and so are the rooms. Check-in was an unpleasant and unprofessional experience altogether; the lady behind the desk could not find our reservation in her system and made us call Booking.com as she wanted us to fix it. I had the booking number etc. and it said two rooms. Only after we had spend quite some time finding additional booking info without success, the lady realized that the other room was booked under a different name. I was asked the name of second traveler by booking . com. I believe that the clerk should have known all this.

Stayed in April 2023

N/A

My stay was great..

Stayed in April 2023

All good very comfortable. nice room.

Stayed in February 2023

Not a great value for the cost. Expensive, did not offer water or any amenities.

Clean

Stayed in February 2023

Friendly staff

Stayed in January 2023

rust and decay at bottom of shower track furniture had wear n tear marks and had seen better days. pillows so flat device to roll down curtain blinder was hard to operate. chef for dinner area walked out.

close to airport. loved the breakfast set up. firm beds

Stayed in December 2022

I did not like the fact someone hit my rental car in the parking lot and took off.

Stayed in September 2022

i think room are in need of upgrades.

the staff and how quit it is

Stayed in September 2022

nothing around the hotel

value for money

Stayed in August 2022

breakfast, dinner

Stayed in August 2022

The room was a bit dated

Stayed in August 2022

parking fee

fruit tea / business center / coffee

Stayed in June 2022

we had a problem with someone charging breakfast & drinks to our room. i think they should have to give last name on the room instead of just asking room number

it was clean & relaxing. close to airport & pretty close to food & shopping. King room was very spacious we loved it

Stayed in August 2022

The tiles around the pool were very dirty and the chairs were broken

Room and bathroom clean 👌

Stayed in July 2022

The on site gym was adequate, but could use some improvement.

The hotel was not new and did not have a lot of bells and whistles, but very quaint and lived in.

Stayed in May 2022

Room was located by noisy elevator

Cleanliness

Stayed in May 2022

By saying sorry we had just closed but you are welcome to have coffee since it's still here. She could have greeted us by saying good morning then say sorry we are closed.

When we went to the breakfast area they just had closed on Monday morning. Since they just closed the lady was rude by saying we are closed. She said we close at 9:30 in such a rude tone. She needs training how to talk to customers. As we were trying to make a cup of coffee she rudely took the condiments away instead of asking if we were finish or di we get the condiments we needed. She definitely need training.

Stayed in May 2022