One Hotel Circle, Hilton Head Island, SC 29928, United States
#79 of 266 hotels in Hilton Head Island
Guests' ChoiceBased on 1491 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
9.1
Facilities
7.9
Staff
8.5
Value for money
7.1
Free WiFi
7.4
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End of dialog contentReviewed: 3 June 2024
Wolfe
United StatesNo fridge
Beach
Stayed in June 2024
Reviewed: 21 May 2024
Mark
United Stateslocation, beach, rooms
Stayed in May 2024
Reviewed: 21 May 2024
Laurie
United StatesRoom lock had an issue we couldn’t close the door without using the key again. It was reported but not fixed during our stay. There are some hidden fees. One cocktail charged at the outdoor bar was 31.00. Very pricy!
Location is great! Beautiful views from our room. Staff was great especially Trisha in the dining room who helped us out with an issue. She went above and beyond!
Stayed in May 2024
Reviewed: 16 May 2024
Angela
United StatesThe elevator wasn’t working properly
The view
Stayed in May 2024
Reviewed: 15 May 2024
James
United StatesToilet overflowed and room temp had to be adjusted by technician even though controls were on wall.
Stayed in May 2024
Reviewed: 6 May 2024
Debra
United StatesOld elevators. Wish every lounge chair in front of the pool didn’t cost to sit there. Maybe half would be better. Hard bed mattress.
Staff, pool area, restaurant, spa
Stayed in May 2024
Reviewed: 2 May 2024
Jenny
United StatesOnly 1 of 3 elevators were working consistently during our stay. Caused a lot of waiting at the elevators. Beach rinse stations were dirty and not functioning properly.
Location to beach. Layout and luxury of room
Stayed in April 2024
Reviewed: 22 April 2024
Janet
United StatesThe people were really friendly, but I felt like the cost was a little bit high
Stayed in April 2024
Reviewed: 15 April 2024
Aretha
United StatesThere were not alot of activities as advertised. We were thinking about playing a game of pool on Saturday and they covered the pool table and towel station and equiptment were locked up tight before 6pm.
Its a beautiful location. We stayed here years ago when it was the Marriott and it doesn't look like it's been renovated, but still a nice property. The room was spacious.
Stayed in April 2024
Reviewed: 12 April 2024
Veronica
United StatesCons: The pool was not heated! Freezing cold water. It needs to be heated during spring, like the Omni Hilton Head Resort heats their pools. The kids cold-plunged, but the parents preferred the hot tubs. The air conditioner in South Tower room 454 was very noisy if set at 69 or lower- affecting sleep. But since it was cool outside (65-70 degrees) it was not that much of a problem to keep thermostat at 70/71. But summertime may be a big issue. The TV did not work. Lots of troubleshooting while in our pajamas at night getting ready to wind down while the kids were asleep- it was a bummer it didn’t work. We didn’t request a repairman to come and assess/ fix it because it was either so late in the evening or we were busy at the beach and pool and out for meals. The toilet seat was too low and too close to the sink. Did not dine at the resort restaurants- preferred to go out to eat at amazing local restaurants and watched the amazing sunsets.
Hilton Beachfront Hotel’s South Tower Room 454 was quiet and comfortable. Pros: Further from the pool/noise, very quiet, undisturbed sleep, low moisture/ no mold issues since I’m very sensitive, less traffic at elevators/ shorter wait times, partial ocean view (further away compared to main hotel Oceanview rooms, but still nice to have.) Bike rentals HHI Outfitters in the hotel/onsite was so convenient and affordable. The pool was fun to hang out for hours in the sun, but the water was cold. Walked to the beach just steps away to watch the beautiful sunrise every morning and play in the waves during the day. Very friendly hotel staff. Cost was reasonable for this beachfront resort.
Stayed in April 2024
Reviewed: 10 April 2024
Ashley
United StatesThe food was a little overpriced for the quality. We weren’t very satisfied with the food overall
The location was perfect, hotel was clean, and staff were very friendly
Stayed in April 2024
Reviewed: 9 April 2024
Julius
CanadaInsufficient chairs at pool. Having to pay for chairs on beach. Gym insufficient equipment. Use of steam - would not provide lockers - woman was not the most courteous when we asked about only using the steam. The breakfast at the hotel was not the quality expected for the price. It took a long time to receive the food ordered from the menu.
Ocean view. Liked being on beach. Liked amenities close by - golf and tennis.
Stayed in April 2024
Reviewed: 9 April 2024
Tammy
United StatesBig spacious rooms. Good food and nice amenities
Stayed in April 2024
Reviewed: 7 April 2024
Denice
United StatesCould spruce up some of the walls.
The location was great, very good value for money. Beds and rooms in general were very comfortable. Loved the pool.
Stayed in April 2024
Reviewed: 6 April 2024
Frederick
United StatesThe service at the “Ocean” restaurant in the hotel is extremely slow.
The convenience of the location to the beach.
Stayed in April 2024
Reviewed: 31 March 2024
Angelina
United StatesThe price on the food.
How everyone said hello to you. We also liked the kid activities. They had a blast at the scavenger Easter hunt. The whole weekend was full of fun activities for the kids and us parents also.
Stayed in March 2024
Reviewed: 28 March 2024
Tanaeka
United StatesComfort
Stayed in March 2024
Reviewed: 23 January 2024
Bridgett
United StatesThere was only a microwave on the 2nd floor
Everything was great
Stayed in January 2024
Reviewed: 18 December 2023
Pamela
United StatesInternet services were in adequate and I couldn’t get my work done during my entire stay. There was a business center but it required an access code and hence wasn’t functional for guests
Fresh ocean air from balcony, warm indoor pool, spa services, location especially proximity to the beach
Stayed in December 2023
Reviewed: 17 December 2023
Anthony
United StatesThey charged for everything
Everything was accessible at the resort
Stayed in December 2023
Reviewed: 11 December 2023
Laurie
United StatesRenovated rooms being open Bumping from upper floor
View pool hot tub decorations
Stayed in November 2023
Reviewed: 30 November 2023
Nina
CanadaRooms are dated and not clean.
The location and having an oceanfront room. The shuttle to the shopping area was very much appreciated. Front Desk staff were superb.
Stayed in November 2023
Reviewed: 16 November 2023
Daniel
United StatesLooks a bit worn down in places.
Amazing location. Friendly, cooperative staff.
Stayed in November 2023
Reviewed: 31 October 2023
Matthew
United StatesHours of outdoor bar
Loved the facility. Wished the outdoor cafe was open.
Stayed in October 2023
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