21 Atwells Avenue, Providence, RI 02903, United States
#14 of 15 hotels in Providence
Guests' ChoiceBased on 545 hotel reviews
6.6Cleanliness
7.4
Comfort
7.6
Location
8.4
Facilities
7.0
Staff
7.9
Value for money
6.5
Free WiFi
7.4
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End of dialog contentReviewed: 11 May 2024
Marilyn
United StatesConfusion with the reservations. Staff had no answers, nor did they y try to resolve. Which may have caused double payment for one room. .
Stayed in April 2024
Reviewed: 7 May 2024
Natasha
United StatesThere is no refrigerator
The comfort
Stayed in May 2024
Reviewed: 29 April 2024
Stephanie
United StatesClose to mall
Stayed in April 2024
Reviewed: 18 February 2024
Sherell
United Stateswifi horrible
Nice stay
Stayed in February 2024
Reviewed: 4 January 2024
Nidia
United StatesBreakfast was mediocre. The vig food was okay but super expensive . Parking was expensive . Location was great .
Stayed in December 2023
Reviewed: 6 November 2023
Czuck1983
United StatesThe beds were terrible and the parking was even worse.
Closeness to the location we were visiting.
Stayed in November 2023
Reviewed: 5 November 2023
Michael
United StatesPaying for parking for hotel guest. Never had to do that at ANY other hotel ive ever stayed at. Also our bathroom lights died out. Location did not have extra facilities either such as a pool.
Location and distance to the main reason we came to RI. Practically right around the corner.
Stayed in November 2023
Reviewed: 6 September 2023
Levine
United StatesPaying $28 for parking. I was given a $30 "food" credit, but I would have much rather not have had to pay for parking since I wasn't eating at the hotel.
The gym was very nice
Stayed in September 2023
Reviewed: 9 July 2023
Stephanie
United StatesThe hotel common areas such as lobby and hallways were extremely warm. No refrigerator in room
Stayed in July 2023
Reviewed: 1 July 2023
Brent
United StatesCleanliness and state and design of the property is just adequate for the price.
Starbucks in the building.
Stayed in May 2023
Reviewed: 20 June 2023
Kew
United StatesThe elevators were slow.
It was in walkable distance to everything.
Stayed in June 2023
Reviewed: 15 June 2023
Sherice
United StatesTV selection
Room needs an upgrade TV selection was poor
Stayed in June 2023
Reviewed: 15 May 2023
Sean
United StatesFor the price, I think there should have been complimentary breakfasts and free parking. A pool would have been awesome as well. The room didn’t have a fridge or microwave which seemed a bit off from what I was used to with hotels.
The hotel was convenient to everything we were doing and very comfortable.
Stayed in May 2023
Reviewed: 30 April 2023
Veronique
United Statesvery overpriced for an event, hallways, doors could use touching up, lots of scuff marks, a lot of built up dust in air filter, thermostat was dirty
location, staff
Stayed in April 2023
Reviewed: 21 April 2023
Andrew
United StatesNot enough staff in the bar and restaurant
Locafion
Stayed in April 2023
Reviewed: 12 April 2023
Callahan
United StatesThere are a lot of bad reviews for this property, but if you go in not expecting something new/pristine and knowing you will have to pay for parking, it’s perfectly adequate and the location is perfect. The staff allowed me to keep my car in the garage after checkout so we could go have lunch without looking for parking. 👍
Stayed in April 2023
Reviewed: 7 April 2023
Chris
United StatesIt was a little costlier than I expected.
There was plenty of parking - Breakfast and dinner were nice. I really liked the location - I walked everywhere during my stay.
Stayed in April 2023
Reviewed: 27 March 2023
Gina
United Statesrooms aren’t very sound proof
was clean and Starbucks attached to the building
Stayed in March 2023
Reviewed: 28 February 2023
Ksilva71
United StatesThe mattress and pillows were extremely soft. The restaurant was understaffed with the excuse that they were “unaware” of the event taking place next door. Our tickets were booked in November.
The location was great. We only had to walk next door for our show. The room was spacious and clean. Getting to park in an enclosed garage during a snow fall was even better - not having cleaning the car before leaving.
Stayed in February 2023
Reviewed: 27 February 2023
Emily
United StatesThe $27 parking fee wasn't advertised until we got there
Everything was clean, it was quiet, and the bed was very comfortable
Stayed in February 2023
Reviewed: 27 February 2023
Kathy
United StatesThe bed was like sleeping on concrete
It was located right next to the venue we attended
Stayed in February 2023
Reviewed: 5 February 2023
Fh31
United StatesAlthough the room was clean, it was not spotless. There were long hairs on one of the beds, there were food crumbs on the office chair.
Location, right close to our venue with plenty of things to do within walking distance and right off the highway. I liked the restaurant in the lobby, good food reasonably priced
Stayed in February 2023
Reviewed: 2 January 2023
Andrew
United StatesThere was no mini fridge in the room. Part of the expectation is that there'll be a little fridge for leftovers, but there wasn't. One was provided, but I'd rather it be there.
It was a hotel that met expectations. Stuff was clean, it was all fine.
Stayed in January 2023
Reviewed: 25 December 2022
Kathie
United Statesnothing in particular
proximity to convention center
Stayed in November 2022
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