2200 Harvard Street, Sacramento, CA 95815-3306, United States
#40 of 83 hotels in Sacramento
Guests' ChoiceBased on 523 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
7.9
Facilities
7.9
Staff
8.4
Value for money
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Notown
United StatesMy room was decent. There was a water leak on the ceiling. The shower handle was falling off constantly. Seems like there needs to be some touch ups on some spots of the paint and base boards. The bathroom is the only thing that bothered me the most though.
Staff was very nice and respectful. Front lobby is beautiful and well maintained. I like the fact that the pool and stuff was all open for swimming. The location was perfect for all the activates and different locations that i had to travel too
Stayed in April 2024
Reviewed: 16 February 2024
Madison
United StatesThe location
The way the room was set up.
Stayed in January 2024
Reviewed: 15 February 2024
Gina
United StatesOvercharged
Stayed in January 2024
Reviewed: 11 January 2024
Ahmad
United StatesLocation services clean
Stayed in January 2024
Reviewed: 10 January 2024
Jessie
United StatesConvenience
Stayed in January 2024
Reviewed: 2 January 2024
Priscilla
United StatesBathroom was small
Stayed in January 2024
Reviewed: 13 November 2023
Michael
United StatesThe hotel is outdated and not that clean.
Parking was nice and the hotel staff kind
Stayed in November 2023
Reviewed: 13 November 2023
Anna
United StatesWould be great to have an airport shuttle available
Kind staff, comfortable rooms, shuttle to the mall and the pool with hot tub was lovely.
Stayed in November 2023
Reviewed: 9 November 2023
Ronald
United StatesArea around hotel can be a little sketchy.
Convenient
Stayed in November 2023
Reviewed: 20 October 2023
Sanchez
United StatesAnything
Safe place. Good service
Stayed in September 2023
Reviewed: 9 October 2023
Tammy
United StatesReally cannot think of anything negative. Overall, we had a great stay.
The bed was very comfortable and the shower was hot and had great pressure!
Stayed in October 2023
Reviewed: 28 August 2023
Alicia
United StatesI was not told I would be charged for parking overnight. A huge homeless encampment is a few streets down.
The room was nice and comfortable
Stayed in August 2023
Reviewed: 25 July 2023
Nidia
United StatesThe hotel is located near warehouses and near homeless encampment's. Which made me awry of parking my vehicle in the open parking lot. The hotel is decent, the carpets are dirty in the hallway and in the rooms. The pool is so small and gets easily overcrowded.
The food was actually pretty good within their restaurants. The lady in the restaurant was very nice.
Stayed in July 2023
Reviewed: 28 June 2023
Susan
United StatesClose to needed location. Secure location close to ameities
Stayed in June 2023
Reviewed: 14 March 2023
Victor
United StatesFriendly people and staff
Stayed in March 2023
Reviewed: 11 March 2023
Angela
United StatesSlow elevator
Facility was clean staff helpful
Stayed in January 2023
Reviewed: 28 February 2023
Ana
United Statesheater didn’t seem to work. room smelled weird.
it was nice looking.
Stayed in February 2023
Reviewed: 5 February 2023
Marbella
United Statesthe breakfast was great.
Stayed in January 2023
Reviewed: 9 January 2023
David
United StatesI didn’t like that we had no body wash to wash with the container was completely empty and we had to leave the room to go buy some that was very upsetting but otherwise it was fine
The staff was very polite the room was very clean and ready to go I had no problems whatsoever
Stayed in January 2023
Reviewed: 25 December 2022
Lisa
United Statesnot a good area for walking , homeless encampment near by too industrial
Stayed in November 2022
Reviewed: 24 December 2022
Leonel
Guatemalalittle dated
excellent food, good room size, comfortable beds, good breakfast
Stayed in December 2022
Reviewed: 26 October 2022
Carmela
AustraliaRoom was a bit old but was still comfortable.
The staff were very welcoming.
Stayed in October 2022
Reviewed: 23 October 2022
Leanne
New Zealandthe spa was over chlorinated and a staff added chlorine WHILE my son was in the spa (need to add while nobody is there and keep empty of people for 3 hours to avoid skin damage). our eyes stung from spa pool
loved the staff and service
Stayed in October 2022
Reviewed: 15 October 2022
Amy
United StatesThe phones were down the entire time we were there. The room was clean but outdated. The TV guide was not helpful at all. It showed a channel list but not what was playing on the channels.
The staff was great. The couple of maintenance issues were handled promptly and their communication was good. The beds were comfortable and the bathroom was roomy. AC worked great.
Stayed in October 2022
Santa Veneranda, Italy
Lyso, Cyprus
Brussels, Belgium
Mandello del Lario, Italy
Belgrade, Serbia
Nai Harn Beach, Thailand
Warri, Nigeria
Taoyuan, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content