1775 Ala Moana Boulevard, Waikiki, Honolulu, HI 96815, United States
#115 of 304 hotels in Honolulu
Guests' ChoiceBased on 883 hotel reviews
7.7Cleanliness
8.1
Comfort
8.0
Location
8.5
Facilities
8.0
Staff
8.2
Value for money
7.4
Free WiFi
8.3
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End of dialog contentReviewed: 25 May 2023
Zachariah
Australiathey don’t specify what’s included in the facilities, they don’t have workers that fill some of the essentials.
i like the view as well as the facilities
Stayed in May 2023
Reviewed: 24 May 2023
Teresa
United Statesroom is old, needs some TLC and it had no room service
staff was great, loved the location
Stayed in May 2023
Reviewed: 23 May 2023
Andrew
AustraliaNo daily service to rooms, no laundry facilities
Pool, bar, not too busy
Stayed in May 2023
Reviewed: 23 May 2023
Martin
New ZealandThere is no cleaning service at this hotel and you have to empty your own rubbish and replenish towels etc when asked The rooms are certainly dated and need to be refreshed
It is a great location close to the beach and the shopping mall. the facilities were very good with both a family pool and an adults only pool.
Stayed in May 2023
Reviewed: 21 May 2023
Caines
AustraliaThe shower tap, screen and bathroom floor all had a problem .
Everything but the bathroom
Stayed in May 2023
Reviewed: 20 May 2023
Angelica
United Statesthe sheets on bed were scratchy
the staff was exceptional as well as housekeeping and concierge.
Stayed in May 2023
Reviewed: 12 May 2023
Max
United KingdomWe got to the property fairly late (8pm ish considering the jet lag) and we received a welcome gift (necklace) which was nice but then were stuck with a timeshare sales pitch for 20mins which we didn’t appreciate.
Nice room and location. In the middle of Ala Moana shopping centre and the beach. Plenty of shops and restaurants nearby and easy transport links.
Stayed in May 2023
Reviewed: 11 May 2023
Lisa
CanadaNo room service
Great location and pool
Stayed in May 2023
Reviewed: 10 May 2023
Kris
United StatesThe prices of drinks were too expensive. Would have bought more if they were more reasonable
Did not eat breakfast on site. Location was great.
Stayed in May 2023
Reviewed: 9 May 2023
Kirk
New Zealandthe bed abit hard
the views rm 611
Stayed in May 2023
Reviewed: 30 April 2023
Janet
Canadano regular cleaning, paper cups, no milk for coffee.
location and the general design and vibe. lovely pools and fun included activities.
Stayed in April 2023
Reviewed: 27 April 2023
Esther
AustraliaIf the room wasn't next to the lifts, which can be quite noisy
The room is generous size & reasonably good view!
Stayed in April 2023
Reviewed: 26 April 2023
Francesca
Australiadaily housekeeping would’ve topped this off and made it 10/10.
Great location, bar was superb and lobby area smelled so good! drinking water facilities were also super helpful.
Stayed in April 2023
Reviewed: 19 April 2023
Sydney
United StatesNot having daily housekeeping.
The location, facilities and staff were great.
Stayed in April 2023
Reviewed: 17 April 2023
Michelle
CanadaNo milk for coffee.
Great location to shopping area. Beach a bit of a walk but not terrible. Pool nice. Room comfortable. No housekeeping services. Allowed early check in which was super. Staff friendly.
Stayed in April 2023
Reviewed: 11 April 2023
Hannah
New ZealandAt the time of our stay in Feb 2023 there was no housekeeping at all due to strike action. We weren’t informed of this when booking or when checking in. This meant we had to ask for fresh towels etc and our bed sheets did not get changed for the whole week. The pool area is lovely however the sun loungers are very uncomfortable and low to the ground.
It’s a lovely modern hotel with a great pool and bar area and with views over the sea. A good location within walking distance of everything Waikiki has to offer.
Stayed in February 2023
Reviewed: 9 April 2023
Yassine
Belgium/
/
Stayed in April 2023
Reviewed: 7 April 2023
Katarina
United StatesRoom cleaning could be a lot better, understand they are having issues with staff and hotel change of hands, but having to leave your trash in the hallways everyday isn't a great look.. Also found the beds extremely uncomfortable..
Staff incrediblly friendly & helpful, great location, away from the hustle & bustle of Waikiki..
Stayed in April 2023
Reviewed: 6 April 2023
Emelyne
United Statesno laundry available
location
Stayed in April 2023
Reviewed: 4 April 2023
Sue
Australialocation friendly staff good value
excellent location clean
Stayed in March 2023
Reviewed: 1 April 2023
Valeria
SpainStaff wasn't very helpful with information to get around the island. They were trying to sell their tours and often seemed bothered by questions. Room wasn't cleaned at all during our stay so it became quite messy. They give you towels if you ask.
Good facilities, nice small pool with good sitting area. Purified water to refill your bottle, towels for the beach. Room is comfortable, bed was a bit small for 2 people. Overall good. The area is not super close to the city center but is good as it's more chilled.
Stayed in March 2023
Reviewed: 31 March 2023
Grapes
Singaporethe check in 4pm is way too long and check out at 10am like a ripped off your stay is hours short than the rest if the other hotels
room is clean and complete
Stayed in March 2023
Reviewed: 30 March 2023
David
United StatesIt’s transitioning to a Hilton time share so beware of the “concierge desk”. Those folks although super nice will try to get you roped into a time share presentation as opposed to a dinner reservation.
Great location. Awesome staff.
Stayed in March 2023
Reviewed: 28 March 2023
Tontoh
United Statesprice / upgrades
people were friendly
Stayed in March 2023
Reviewed: 21 March 2023
Cate
New ZealandN/A
Location was superb. Beaches and shopping all nearby. Had one breakfast which was good. Excellent staff.
Stayed in March 2023
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