1775 Ala Moana Boulevard, Waikiki, Honolulu, HI 96815, United States
#114 of 307 hotels in Honolulu
Guests' ChoiceBased on 881 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
8.0
Staff
8.2
Value for money
7.4
Free WiFi
8.2
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End of dialog contentReviewed: 13 May 2024
Kate
AustraliaClose to everything. Clean and comfortable.
Stayed in May 2024
Reviewed: 10 May 2024
Daniel
AustraliaLocation was excellent and the staff were brilliant. Everyone friendly.
Stayed in May 2024
Reviewed: 5 May 2024
Valerie
New Zealandthe check in was not good. I was told my room would be ready soon then waited 4 hours without any updates. They said they needed to wash the carpet so it was then damp. There was a 4am fire and we waited outside for two hours without being given any updates about what was happening.
The view was fantastic and location was also excellent. It was too cold and wet to try out the pool
Stayed in April 2024
Reviewed: 27 April 2024
Linda
United KingdomReception staff could have been more helpful
The cleanliness and spaciousness of the room were great. Hotel in good location and facilities very good
Stayed in April 2024
Reviewed: 27 April 2024
Miriam
AustraliaThe rooms smelled mouldy and everything felt a bit damp. There was no glassware or cutlery in the room.
The poor facility, sun lounges and the nice and caring staff.
Stayed in April 2024
Reviewed: 24 April 2024
Phil
United KingdomI thought the bar should stay open a bit longer
Well positioned,lovely staff nice and clean
Stayed in April 2024
Reviewed: 18 April 2024
Cameron
New ZealandGreat location and facilities
Stayed in April 2024
Reviewed: 18 April 2024
Lucy
AustraliaYou could hear the outdoor noises even with slide door closed.
Outdoors area and restaurant was great.
Stayed in April 2024
Reviewed: 15 April 2024
Pierce
United StatesThe king size bed was very hard and low to the ground. Sleeping was not comfortable.
Great location and the hotel was clean! We loved the water station located in the lobby and used it to refill our hydro flasks every time we came and went. The yoga instructor was super cool too. We did her class twice.
Stayed in April 2024
Reviewed: 13 April 2024
Lasi
AustraliaNothing really.
Great, location and good value for your money.
Stayed in March 2024
Reviewed: 8 April 2024
Chimbo
New ZealandThe house keeping team especially Mary was great. Our room looked great every day. The location so close to the beach was ideal because we love being in the water.
Stayed in April 2024
Reviewed: 3 April 2024
Lorraine
CanadaPricing for beds by pool way too high
High floor overlooking marina was awesome
Stayed in March 2024
Reviewed: 28 March 2024
Daniel
United StatesThe waiting staff at restaurant
View
Stayed in March 2024
Reviewed: 28 March 2024
Donald
United StatesThe bed was too low for an older person.
Hotel was well maintained.
Stayed in March 2024
Reviewed: 25 March 2024
Sheena
CanadaSome restaurant service could be improved. There were several amazing servers.
It was a wonderful location, close to quiet beaches. We even saw a turtle! The towel service was great. Rooms were comfortable and spacious. The cleaning staff were amazing. The restaurant was well located and the children’s menu was good. The pool was nice and clean. It was great to sit and chat by the pool with a drink or something to eat. Big comfortable beds. There are shady rest areas that lend themselves to relaxing. The ambience was relaxing and enjoyable. The lei making workshop was a must do! Cathy is great! Very family friendly!
Stayed in March 2024
Reviewed: 15 March 2024
Wesley
AustraliaThe Mattress was flat,and rather hard.
Great, non- beach location,next to Honolulu harbour.And very close to Ala Moana Mall.
Stayed in March 2024
Reviewed: 9 March 2024
Mark
New ZealandNo buffet breaky option
Great location Pool and bar facilities were great
Stayed in March 2024
Reviewed: 26 February 2024
Melissa
AustraliaRoom not very sound proof could hear cars on street and people in hallway though we were on level 12
Great facilities, clean and tidy room with balcony, location was great and walking distance to a lot of places (shopping centre, beach, Waikiki restaurants).
Stayed in February 2024
Reviewed: 19 February 2024
Veronica
United StatesLocation and cleanliness
Stayed in February 2024
Reviewed: 13 February 2024
Debbie
New ZealandService at the pool & restaurant area could be improved. I was there for a vacation, not attend timeshare meetings!
Lovely pool area, well presented room, with a comfortable bed as well as a restful day bed. Housekeeping & reception staff were great!
Stayed in February 2024
Reviewed: 7 February 2024
Alison
New ZealandThe check-in staff at reception made us wait whilst he took his time doing something on the computer. When he did serve us he wasn't that helpful when I asked a question about the property stating "I just work here". In contrast the lady who checked us out was extremely pleasant and helpful
The room was spacious, clean and comfortable. The bathroom had an excellent shower and a great fan so there was no condensation. The bed was comfortable and the view from the room nice. We didn't have time to go to the pool area but it looked very inviting
Stayed in February 2024
Reviewed: 4 February 2024
Brendan
AustraliaThe concierge experience was horrible. Driven on signing people up to a time-share program. Sales driven harassment and were not helpful when actually trying to book anything in, at one point they actually told us the couldn't book in an activity we wanted to do and organise it ourself.... we ended up speaking to a manager who took us back and they actually booked it but were spiteful. We ended up doing our bookings online despite not getting any concierge discount just because we refused to deal with them. When we first arrived and they tried to usher us over, I explained I hadn't slept in 36 hours and didn't want to look at anything but they basically ushered and refused to take no for an answer. We will never stay at a Hilton property again after our experience with them. The front desk staff, restaurant and pool servive was exceptional. The location isn't the best but we liked the little walk into the main area
The rooms were big quiet and comfortable.
Stayed in February 2024
Reviewed: 24 January 2024
Vicki
United StatesNo beach access, views of harbor which were nice. Hilton staff trying to sell you timeshares every time you walked in the lobby.
Close to the Hilton Hawaiian village but less expensive. Clean pool and nice restaurant for breakfast and lunch. Bar area was nice and drinks were good. Easy parking and cheaper than most places.
Stayed in January 2024
Reviewed: 4 January 2024
Thelma
United StatesNothing.
Very good. The set up.
Stayed in December 2023
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