943 J. Clyde Morris Boulevard, Newport News, VA 23601, United States
#9 of 41 hotels in Newport News
Guests' ChoiceBased on 232 hotel reviews
8.1Cleanliness
8.6
Comfort
8.4
Location
8.8
Facilities
8.3
Staff
9.0
Value for money
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Therese
United StatesNothing
Everything
Stayed in May 2024
Reviewed: 13 May 2024
Robinson
United Statesking bed was too hard---like sleeping on the floor----read: very uncomfortable. Parking is very hard to find near the building during evening hours.
Staff and breakfast catering were very good----and location close to CNU.
Stayed in May 2024
Reviewed: 12 May 2024
Stephen
United StatesComfortable room, nice breakfast
Stayed in May 2024
Reviewed: 11 April 2024
Keith
United StatesThe signage and entrance to the parking lot leave a lot to be desired
Very helpful and pleasant staff
Stayed in March 2024
Reviewed: 23 January 2024
Arthur
United StatesMy initial room smelled with heavy cigarette smoke.
Quickly changed to another room
Stayed in January 2024
Reviewed: 28 December 2023
Lisa
United StatesOnly stayed one night, so didn’t have any negative experience in the short time.
Desk staff extremely pleasant, helpful and accommodating!
Stayed in December 2023
Reviewed: 26 December 2023
Liem
United StatesNothing
Breakfast was good. Biscuit, and gravy were good. Cinnamon bun were good.
Stayed in December 2023
Reviewed: 24 December 2023
O'donnell
United StatesExcellent breakfast; plenty of variety and everything on buffet was hot and fresh
Stayed in December 2023
Reviewed: 11 December 2023
Darden
United StatesThe pool had too much chlorine in it.. it was burning my son's eye for damn near an hour after he got out of the pool and some of his friends was crying for quite a while from the chlorine burning their eyes..Only meat at breakfast with sausage, and my bathroom paint was peeling off the wall and my toilet got stopped up. And the room was pretty small for two queen size beds.. wasn't a lot of space to move around.
the entrance, the breakfast area the outside seating area was nice
Stayed in December 2023
Reviewed: 18 November 2023
Michael
United StatesParking lot outside is a bit confused.
Clean comfortable room with good seating arrangement.
Stayed in November 2023
Reviewed: 12 October 2023
Thomas
United StatesThere was a little mold in the shower, but otherwise everything was ver good.
The location was very convenient. Close to I-64, CNU and other places of interest.
Stayed in October 2023
Reviewed: 22 August 2023
Dlspls2004
United Statesour ac was so loud we had trouble sleeping===i did not say anything until we check out===they told me if i told them they would have changed our room
the breakfast excellemt everything like we thought it would be hot and good only no juice
Stayed in August 2023
Reviewed: 12 August 2023
Madeline
United StatesPricey.
It was clean.
Stayed in July 2023
Reviewed: 11 July 2023
Cubby
United StatesVery clean
Stayed in July 2023
Reviewed: 28 June 2023
Williams
United StatesSome stains on carpet. Front desk receptionist initially turned my husband and I away from checking in early but not too long afterwards allowed a man of a different race to check in early. Confronted receptionist about the discrepancy and was told that she had inquired with the custodial staff about our room being ready. However, I never told her my name for her to inquire specifically about our room. Felt mistreated and marginalized.
Good location, nice amenities and clean.
Stayed in June 2023
Reviewed: 13 April 2023
Konnie
United StatesThe bed was a bit to soft for my liking and the blinds in the room were broken.
Great location and nice breakfast options.
Stayed in April 2023
Reviewed: 9 April 2023
Claudia
United StatesSo much noise. There was a high school group and they were loud all night.
The staff was all very friendly. The room was clean and location met our travel needs.
Stayed in April 2023
Reviewed: 31 March 2023
Caroel
United StatesThere was nothing that I did not like.
The breakfast was very good and hot. Also, the location was in close proximity to the site of my event attending.
Stayed in March 2023
Reviewed: 9 March 2023
Tracy
United StatesThe room needs updates and it could have been cleaned better. There was a stain on our ceiling, paint peeling in the bathroom, and the air conditioner was really loud. There was no blow dryer in the bathroom.
The staff was very friendly and accommodating! beds were comfortable. They have full size Dove shampoo and conditioner in the shower.
Stayed in March 2023
Reviewed: 6 March 2023
Barbara
United Statesnothing
convenient, spacious and clean
Stayed in March 2023
Reviewed: 1 March 2023
Christina
United StatesI was very pleased at how clean the facility was.
Stayed in February 2023
Reviewed: 23 January 2023
Melissa
United StatesThe pillows are too soft and caused my neck and shoulders to hurt because there was no support. I woke up multiple times throughout the night with my head pretty much on the mattress. The water pressure is non-existent. My shower took twice as long because of how long it took to wash my hair. I just chose to use dry shampoo and not wash my hair for the rest of the stay.
The staff are always amazing. The facility is always clean and free of unpleasant smells. We stay here every year.
Stayed in January 2023
Reviewed: 19 December 2022
Crockett
United Stateswhat I did not like was paying $172 for less than 24 hours. A person can’t checkin before 3 pm and have to checkout at 11 am. No restaurant or a bar.
Stayed in December 2022
Reviewed: 14 November 2022
Vondell
United StatesThe hotel was clean and the staff was amazing. What I didn't like was so minor that it's not worth mentioning however, i would definitely stay here again.
Convenient location to where I was visiting. Easy to find and free parking. Also, the hotel offers free breakfast daily.
Stayed in November 2022
Luxembourg, Luxembourg
Palavas-les-Flots, France
Montgomery, USA
Panglao, Philippines
Mallnitz, Austria
Belo Horizonte, Brazil
Paris, France
Monroe, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content