1000 Busse Road, Elk Grove Village, IL 60007, United States
#7 of 9 hotels in Elk Grove Village
Guests' ChoiceBased on 141 hotel reviews
7.1Cleanliness
7.8
Comfort
7.8
Location
7.8
Facilities
7.4
Staff
7.9
Value for money
7.4
Free WiFi
6.8
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End of dialog contentReviewed: 24 June 2023
Carolyn
United StatesThe parking situation was the worst. And it was a little out of my way. But for one night it wasn't too bad.
Stayed in May 2023
Reviewed: 5 May 2023
Miriam
United Statesin one of the rooms the bed sheets had hair and was dirty and in the other bedroom the sofa bed was dirty it had crumbs of something
It was a perfect location
Stayed in May 2023
Reviewed: 17 April 2023
Nichole
United StatesThe room was a bit dusty.
Stayed in April 2023
Reviewed: 28 November 2022
Thomas
United StatesThe facilities are not well installed, had a sink that's at a -20 degree angle, and the heater in the room was pretty loud. The room also wasn't that clean either, I found a knot of hair on the bedsheet and also some hair on the toilet cover. Wasn't very happy about that. The sound isolation of the room is also a notch bad. The sound of airplanes and cars can be easily heard and with the sound of the heater, I had a pretty bad sleep. This holiday inn does not meet up with the usual holiday inns that I've stayed before.
The hotel is pretty close to the airport, which is a plus to me because I was picking up somebody. The staff were really nice. Check in and check out went super smoothly and they also had plenty of parking spots near the rooms. McDonald's and Portillo's are also nearby so it's really easy to grab something to eat.
Stayed in November 2022
Reviewed: 28 August 2022
Eric
Belgiumvery poor breakfast
good location, close to airport
Stayed in August 2022
Reviewed: 20 August 2022
Matthew
United StatesThe restaurant at the hotel
The hotel was good , except the restaurant connected to it that provided breakfast service . The breakfast buffet was completely cold and overpriced . When I complained about the food being cold the employee just apologized and asked for payment . I tried to contact the restaurant managers and they refuse to call me back .
Stayed in July 2022
Reviewed: 23 July 2022
Catrina
United StatesNot enough parking. The decor and rooms are outdated. All of the exits were not working. Only one elevator was working.
The staff was friendly. Restaurant was connected to the hotel.
Stayed in July 2022
Reviewed: 30 May 2022
Arvy
United Statesno block out curtain. breakfast is not what I expected too.
location
Stayed in May 2022
Reviewed: 28 April 2022
John
United StatesOn site restaurant was closed for a private party, few choices in the area for dining.
Location was fine, clean comfortable room, would stay again.
Stayed in April 2022
Reviewed: 24 March 2022
Grace
United StatesWoken up too early for housekeeping when we arrived at 2:30 AM. Arggh!
Stayed in March 2022
Reviewed: 6 December 2021
Switzer921
United StatesNo housekeeping. You always have to ask for something 🙄. WiFi is horrible.
Stayed in December 2021
Reviewed: 29 November 2021
Sarah
United StatesOnly 2 things. First, the walls are very thin and I could hear the family next door from the time I got there to the time they went to sleep. Second, I couldn’t see my car from my room and the exit door closest to my room had a sign to use the main entrance making less accessibility for me.
The property was very nice and very clean. Staff was very friendly which made checking in and out super easy. The room was also nice and clean.
Stayed in November 2021
Reviewed: 13 September 2021
Linda
United StatesRestaurant limitations.
Convenient location for us. Nice swimming pool.
Stayed in August 2021
Reviewed: 8 September 2021
Michael
United StatesIt wasn't located in a good part of town next to truck repair places. The furniture is dated. The breakfast buffet was poor.
The indoor pool was nice. AC worked well and bed was comfy.
Stayed in August 2021
Reviewed: 3 September 2021
Ron
United StatesMake sure reservation are as placed
When arrived they only had reservations for one room. Had to argue to get 2 room that we requested. They quote gave us a discount but not really. Check in was terrible.
Stayed in August 2021
Reviewed: 2 September 2021
万
Chinaold inside
easy parking,safe entry,friendly stuff
Stayed in August 2021
Reviewed: 20 August 2021
Eric
United StatesNo uSB charging ports in the room. Hot tub would be nice.
Stayed in August 2021
Reviewed: 15 August 2021
Jarek
United StatesThe location is just too far from the airport, and the shuttle is not currently running. The taxi to (and from) the airport costs 20 to 30 dollars, even more on weekends. The carpet in the hallways is in need of removal. There are folds everywhere in the carpets. I tripped several times, and pulling luggage through the hallways was a challenge. The room was comfortable but the bathroom needed serious renovation. The door had serious water damage as did the vanity. Such a fix would be quick and easy. The restaurant only offered a $12.00 buffet, which consisted of scrambled eggs, sausage, pancakes, and some danishes. Coffee and orange juice were also available. Sadly, the food was tasteless. This was the only option for breakfast, and the restaurant was not open for dinner for those returning on flights after 7 PM. The restaurant must have been undergoing some repairs as there was loud drilling while we were trying to eat breakfast at 7:40 AM. There was also no available diet or sugar free soda in the hotel. If you wanted that, you needed to walk to the nearby Seven Eleven store.
The price was very good for our one night stay. The bed was very comfortable, and the air-conditioned room was truly a benefit. Having Wi-Fi and a large screen TV made our stay relaxing and enjoyable.
Stayed in August 2021
Reviewed: 24 July 2021
Elzohiery
United StatesIt’s very nice quite spot, but has 7/11 and a gas station right outside. Not too far from all the attractions. The pool was lovely though a little shallow. The room was clean and comfortable.
Stayed in July 2021
Reviewed: 9 June 2021
Reyes
United StatesBreakfast was cold, out of a lot of things. Like orange juice, toast, syrup, and french toast. Toaster took way to long to toast the bread. We went to breakfast around 8:40.
Pool was open and very nice!!
Stayed in June 2021
Reviewed: 26 December 2023
Agnieszka
United StatesAbandoned
Stayed in December 2023
Reviewed: 10 December 2023
Angelia
United StatesThe staff
Location
Stayed in October 2023
Reviewed: 26 August 2023
Kolvyn
United StatesCalled the front desk 3 times to fix the mini fridge, was there for 4 days, still wasn't fixed. Couldn't bring any leftovers or have cold water. The elevator was broke, we left a housekeeping sign for 2 days and still nothing. This wasn't a bad place, just very disappointed with how my stay went.
The location and beds were comfortable
Stayed in August 2023
Reviewed: 18 June 2023
Werner
United StatesStaff at front desk
Stayed in June 2023
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