5455 Windward Parkway West, Alpharetta, GA 30004, United States
#26 of 36 hotels in Alpharetta
Guests' ChoiceBased on 365 hotel reviews
7.8Cleanliness
7.9
Comfort
8.1
Location
8.8
Facilities
7.8
Staff
8.7
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 22 January 2024
Charles
United StatesDirty , requested toliet fixed for two days, nothing happened, did not move to new room , smelled of marijuana constantly, it’s a getto hotel, choice hotels are trash , will never stay in there garbage hotels ever again,
Nothing, breakfast was inedible, gross 🤮
Stayed in January 2024
Reviewed: 16 January 2024
Jim
United StatesWell let’s see……. Can’t really find anything to say here. The value to price is excellent.
The staff was engaging and accommodating. Friendly and took care of a small issue is moments.
Stayed in January 2024
Reviewed: 8 January 2024
Marvin
United StatesNo complaints
Solid
Stayed in January 2024
Reviewed: 7 January 2024
Langdon
United StatesIt says online that they're pet friendly, but when we got there the front desk informed us that they no longer were. They thankfully worked with us since we've stayed with them afew times before. I'm sad we may have to find a new place to stay when visiting family in the area because of our little dog.
Staff was super amazing and even helped us search for our daughter's lost phone. We've stayed here a few times and staff have always appeared to be in a good mood. The place was super clean and breakfast was good.
Stayed in October 2023
Reviewed: 23 December 2023
Shaun
United StatesRoaches, poor customer service, very dirty
Stayed in December 2023
Reviewed: 12 November 2023
Ashanti
United StatesSmelled like cigarettes in the room. Room wasn’t completely clean. Vending machines were broken and the laundry facilities were broken as well. The lights in the bathroom sometimes wouldn’t come on, had to turn it on and off multiple times for it to actually work.
Didn’t eat breakfast. The overall location of the hotel was great. A lot of different places to eat within 5-10 mins away from the hotel.
Stayed in October 2023
Reviewed: 20 October 2023
Smalls
United StatesThe location was wonderful. The outside had good lighting, and the decor was nice.
Stayed in October 2023
Reviewed: 2 October 2023
Nancy
United StatesThis hotel seems to have some very sketchy activity going on, lots of people hanging in the parking lot, several shady characters coming in going to front desk “to get something” then leaving. Rooms around me were very noisy all night. Didn’t feel comfortable at all and was worried about my vehicle getting broken into.
This hotel is very convenient to dining and shopping.
Stayed in October 2023
Reviewed: 27 September 2023
Connie
United StatesIce machine broken on 1st floor. Had to go to 3rd floor Not enough towels etc for 2 people for a 4 night stay. Only 1 bath towel each, 1 wash cloth each as well. The bathroom sink needed to have some drano in it. Ran very very slow,and backed up fast The outside was very littered with cigarette butts, even though it said no smoking in that area.Saturday morning the garbage can was jammed with garbage sitting on sidewalk.Lamp plugs kept falling out of wall sockets. 2 lamps actually
Location was great. Staff very friendly. Room was clean.Nice choices for breakfast
Stayed in September 2023
Reviewed: 13 September 2023
Agnieszka
United StatesBathroom was not cleaned and the tub was dirty and water was backing up. Had to ask front desk staff for cleaning supplies to clean the tub before we could use it.
Stayed in September 2023
Reviewed: 29 August 2023
Mehmet
RomaniaRoom service Three times I asked them to clean my room and change the towels and sheets They did not
Locatiion
Stayed in August 2023
Reviewed: 16 August 2023
Mary
United StatesLaundry facility only one washer one dryer but okay for small loads.
Friendly Staff and owner. Clean room, very comfortable. Full hot breakfast. Wonderful location, close to many shops and restaurants. Very accommodating Staff. Wonderful experience
Stayed in July 2023
Reviewed: 10 August 2023
Roger
United StatesSofa in room was a little outdated.
Everything was awesome! Great customer service and great staff!
Stayed in August 2023
Reviewed: 27 July 2023
Kelly
United StatesNA
Front desk person was kind. Property felt safe. Room is a great distance to music venue.
Stayed in July 2023
Reviewed: 27 July 2023
Carlisan
United StatesIn the room we found a lot of dust. Also the room wasnt in the best conditions.
Friendly and helpful staff.
Stayed in July 2023
Reviewed: 25 July 2023
Rebecca
United StatesHousekeeping just walking in my room. Didn't even give me time to get to the door.
The last day about 9:30 in the morning, someone knocked on the door. I was getting out of bed to go answer it and someone just walked in. I know check out wasn't until noon. So I was not happy but about that. Other than that, we had a wonderful stay. Definitely over priced though
Stayed in July 2023
Reviewed: 20 July 2023
Michael
United StatesNeed to fix the room. Air vent cover in the bathroom was wide open. Bathroom door lock was broken, i got stock in there . Room was for 2 people and only 1 cop for coffee.
Breakfast was ok.
Stayed in July 2023
Reviewed: 10 July 2023
Madison
United StatesVery inviting environment! Front desk staff was very respectful and kind. was in town for a concert and even through the high volume of guests, they found a way to make each guest feel like a priority!! 10/10 recommend staying here.
Stayed in April 2023
Reviewed: 29 June 2023
Olutope
United StatesThe rooms room was dirty and smelt like mold. We had to cancel the reservation as the condition was appalling. I couldn't have been able to find myself staying in that room for a minute.
Location
Stayed in June 2023
Reviewed: 29 June 2023
Amy
United StatesEverything was really nice, including the front desk staff! The updates they did to the hotel were done very nicely too! Bed was super comfortable and room was very spacious.
Stayed in June 2023
Reviewed: 6 June 2023
Melissa
United StatesWe stayed 3 nights and 2 of the 3 nights we had no TV. Couldn't get the staff to help us. Kept telling us they would be up shortly and by 10:15pm, someone finally cake up and still couldn't get it working. Was supposed to come back up and never did. Paid almost $350 and had no tv
It's very clean. Location is great.
Stayed in June 2023
Reviewed: 5 June 2023
Annette
United StatesNo TV, no wifi, elevator broken, no housekeeping, no towels
Breakfast
Stayed in June 2023
Reviewed: 4 June 2023
Morgan
United Statesthat I only booked for one night
cleanest hotel I’ve EVER been to!! didn’t smell any weed anywhere and the whole place smelled like clean laundry. beds were comfy and rooms were immaculate.
Stayed in June 2023
Reviewed: 1 June 2023
Ursula
United StatesThe elevator had chicken bones on the floor, and the flooring was coming up. There was trash outside the side door overflowing.
Stayed in May 2023
Reviewed: 25 May 2023
Aysegul
Netherlandsno cleaning was performed during a 4 night stay. too much noise in the middle of the night and my room was assigned to another person when I still had 1 night to go.
location
Stayed in May 2023
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