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Reviews of Comfort Inn Alpharetta-Atlanta North 3 stars

5455 Windward Parkway West, Alpharetta, GA 30004, United States

#26 of 36 hotels in Alpharetta

Guests' Choice

Review score

Based on 365 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.6

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Showing 76 – 100

  • Reviewed: 22 January 2024

    1.0
    Sucked
    • Business trip
    • Couple
    • King Room - Mobility Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Dirty , requested toliet fixed for two days, nothing happened, did not move to new room , smelled of marijuana constantly, it’s a getto hotel, choice hotels are trash , will never stay in there garbage hotels ever again,

    Nothing, breakfast was inedible, gross 🤮

    Stayed in January 2024

  • Reviewed: 16 January 2024

    10
    Great stay with great staff!
    • Leisure trip
    • Couple
    • King Room - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Well let’s see……. Can’t really find anything to say here. The value to price is excellent.

    The staff was engaging and accommodating. Friendly and took care of a small issue is moments.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    10
    This is my most frequent choice in this area.
    • Leisure trip
    • Group
    • King Room - Mobility Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No complaints

    Solid

    Stayed in January 2024

  • Reviewed: 7 January 2024

    10
    Great Place But Not Actually Pet Friendly
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It says online that they're pet friendly, but when we got there the front desk informed us that they no longer were. They thankfully worked with us since we've stayed with them afew times before. I'm sad we may have to find a new place to stay when visiting family in the area because of our little dog.

    Staff was super amazing and even helped us search for our daughter's lost phone. We've stayed here a few times and staff have always appeared to be in a good mood. The place was super clean and breakfast was good.

    Stayed in October 2023

  • Reviewed: 23 December 2023

    1.0
    Very poor
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Roaches, poor customer service, very dirty

    Stayed in December 2023

  • Reviewed: 12 November 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Smelled like cigarettes in the room. Room wasn’t completely clean. Vending machines were broken and the laundry facilities were broken as well. The lights in the bathroom sometimes wouldn’t come on, had to turn it on and off multiple times for it to actually work.

    Didn’t eat breakfast. The overall location of the hotel was great. A lot of different places to eat within 5-10 mins away from the hotel.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location was wonderful. The outside had good lighting, and the decor was nice.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    3.0
    Will not stay there again!
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This hotel seems to have some very sketchy activity going on, lots of people hanging in the parking lot, several shady characters coming in going to front desk “to get something” then leaving. Rooms around me were very noisy all night. Didn’t feel comfortable at all and was worried about my vehicle getting broken into.

    This hotel is very convenient to dining and shopping.

    Stayed in October 2023

  • Reviewed: 27 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights

    Ice machine broken on 1st floor. Had to go to 3rd floor Not enough towels etc for 2 people for a 4 night stay. Only 1 bath towel each, 1 wash cloth each as well. The bathroom sink needed to have some drano in it. Ran very very slow,and backed up fast The outside was very littered with cigarette butts, even though it said no smoking in that area.Saturday morning the garbage can was jammed with garbage sitting on sidewalk.Lamp plugs kept falling out of wall sockets. 2 lamps actually

    Location was great. Staff very friendly. Room was clean.Nice choices for breakfast

    Stayed in September 2023

  • Reviewed: 13 September 2023

    2.0
    Would not stay here again.
    • Leisure trip
    • Couple
    • King Room - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was not cleaned and the tub was dirty and water was backing up. Had to ask front desk staff for cleaning supplies to clean the tub before we could use it.

    Stayed in September 2023

  • Reviewed: 29 August 2023

    2.0
    Reception lady was not interested in customers
    • Business trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Room service Three times I asked them to clean my room and change the towels and sheets They did not

    Locatiion

    Stayed in August 2023

  • Reviewed: 16 August 2023

    10
    Overall recommendation for a clean, quiet, comfortable stay with amazing staff and accommodations.
    • With a pet
    • Business trip
    • Solo traveller
    • King Room - Mobility Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Laundry facility only one washer one dryer but okay for small loads.

    Friendly Staff and owner. Clean room, very comfortable. Full hot breakfast. Wonderful location, close to many shops and restaurants. Very accommodating Staff. Wonderful experience

    Stayed in July 2023

  • Reviewed: 10 August 2023

    10
    Simply Amazing!
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Sofa in room was a little outdated.

    Everything was awesome! Great customer service and great staff!

    Stayed in August 2023

  • Reviewed: 27 July 2023

    10
    Quick, Safe Sleep
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    NA

    Front desk person was kind. Property felt safe. Room is a great distance to music venue.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    In the room we found a lot of dust. Also the room wasnt in the best conditions.

    Friendly and helpful staff.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    10
    Concert
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Housekeeping just walking in my room. Didn't even give me time to get to the door.

    The last day about 9:30 in the morning, someone knocked on the door. I was getting out of bed to go answer it and someone just walked in. I know check out wasn't until noon. So I was not happy but about that. Other than that, we had a wonderful stay. Definitely over priced though

    Stayed in July 2023

  • Reviewed: 20 July 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Need to fix the room. Air vent cover in the bathroom was wide open. Bathroom door lock was broken, i got stock in there . Room was for 2 people and only 1 cop for coffee.

    Breakfast was ok.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very inviting environment! Front desk staff was very respectful and kind. was in town for a concert and even through the high volume of guests, they found a way to make each guest feel like a priority!! 10/10 recommend staying here.

    Stayed in April 2023

  • Reviewed: 29 June 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The rooms room was dirty and smelt like mold. We had to cancel the reservation as the condition was appalling. I couldn't have been able to find myself staying in that room for a minute.

    Location

    Stayed in June 2023

  • Reviewed: 29 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was really nice, including the front desk staff! The updates they did to the hotel were done very nicely too! Bed was super comfortable and room was very spacious.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We stayed 3 nights and 2 of the 3 nights we had no TV. Couldn't get the staff to help us. Kept telling us they would be up shortly and by 10:15pm, someone finally cake up and still couldn't get it working. Was supposed to come back up and never did. Paid almost $350 and had no tv

    It's very clean. Location is great.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    1.0
    Below expectations
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No TV, no wifi, elevator broken, no housekeeping, no towels

    Breakfast

    Stayed in June 2023

  • Reviewed: 4 June 2023

    10
    comfy, cozy, and hospitable place to land for a night
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    that I only booked for one night

    cleanest hotel I’ve EVER been to!! didn’t smell any weed anywhere and the whole place smelled like clean laundry. beds were comfy and rooms were immaculate.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    6.0
    Convenient location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The elevator had chicken bones on the floor, and the flooring was coming up. There was trash outside the side door overflowing.

    Stayed in May 2023

  • Reviewed: 25 May 2023

    1.0
    I would never stay there again.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    no cleaning was performed during a 4 night stay. too much noise in the middle of the night and my room was assigned to another person when I still had 1 night to go.

    location

    Stayed in May 2023

Showing 76 – 100

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