330 Eastern Blvd, Canandaigua, NY 14424, United States
#7 of 13 hotels in Canandaigua
Guests' ChoiceBased on 231 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
8.2
Staff
8.4
Value for money
7.5
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Vanessa
AustraliaBreakfast was fine, had to change rooms due to smelling wet/musty. No problem to change the room but why did they put us in there knowing they were having issues with the smell.
Stayed in March 2024
Reviewed: 21 April 2024
Valerie
United StatesThe size of the towels are the pool lol
Breakfast was very good. They were doing some kind of construction during our stay but noise was minimal for short duration of time.
Stayed in March 2024
Reviewed: 16 November 2023
Debra
United StatesSomething need to be built rd on the road that leads to nowhere.
Very layed back shopping close by
Stayed in November 2023
Reviewed: 3 October 2023
Leon
United StatesThe room could have been cleaner.
It was friendly and clean
Stayed in September 2023
Reviewed: 5 September 2023
Lisa
United StatesSmall refrigerator.
Breakfast great, location great.
Stayed in September 2023
Reviewed: 5 September 2023
Stephanie
United StatesFriendly helpful staff especially patty and Sheila in the breakfast room on Labor Day.
Stayed in September 2023
Reviewed: 2 August 2023
Shelly
United StatesOur room got upgraded and my other half had to sleep on a cot that was super hard.
Good location, reasonable, kid friendly and a nice breakfast and the staff was really nice and helpful.
Stayed in July 2023
Reviewed: 30 July 2023
Sharon
United StatesNo complaints
Consistently clean
Stayed in July 2023
Reviewed: 19 July 2023
Robert
United StatesBathtub was clogged
Close proximity to CMAC
Stayed in July 2023
Reviewed: 11 July 2023
Vacchetto
United StatesNothing!
Close to concert grounds and very clean
Stayed in July 2023
Reviewed: 11 July 2023
Marci
United StatesThe hotel was beautiful and the staff was friendly!
Stayed in July 2023
Reviewed: 2 July 2023
Sharon
United StatesSome toiletries in room
We regularly stay here
Stayed in June 2023
Reviewed: 20 April 2023
Samantha
United StatesToby was awesome, very helpful and friendly
Stayed in April 2023
Reviewed: 3 April 2023
Laura
United StatesShampoo bottle was empty in the shower. I noticed a few pieces of dried rice from someone else’s dinner on the bed upon arrival. At 1:00 am, I could hear everything in the room above me, including people walking around and being loud.
The room was mostly clean, and our room was very conveniently located. everything was comfortable. TV worked with no issues. I loved all of the Dove items in the bathroom.
Stayed in April 2023
Reviewed: 28 January 2023
Andrea
United Statesno bar/restaurant and could hear people in room above me walking around and getting ready for their day.
view of the lake from my window
Stayed in January 2023
Reviewed: 3 December 2022
Mathew
United Statesneeded to call for extra towels and blankets. it’d be nice to furnish with these in advance. otherwise very friendly staff
nice rooms, but a little pricey for value. breakfast is wasn’t fully ready when it was supposed to be. nice location and quiet.
Stayed in November 2022
Reviewed: 14 November 2022
Tina
United StatesWe booked another night instead of moving on like planned. We were told it was the same price, only to find out when checking out that it was jacked up. They were not over booked either. The breakfast that was supposed to start at 7 was tardy and food that was there was from prior. It took a bit for them to bring new food out but lots of stuff was left over. Bread was stale.
The room, hotel and breakfast was excellent the first night. I will say I was impressed with the silk milk, yogurt choices and a variety of breakfast items.
Stayed in November 2022
Reviewed: 15 October 2022
Jack
United StatesNothing worthy of complaint
Nice place, clean, friendly staff and decent breakfast.
Stayed in October 2022
Reviewed: 24 September 2022
Kathryn
United StatesAlthough I asked for a quiet room, they gave me a room right next to the elevator and ice machine. Someone in the room above clumped around late at night and early in the morning.
The hotel is located very conveniently. The room had a fridge and very nice bedding.
Stayed in September 2022
Reviewed: 8 September 2022
Joye
United Arab EmiratesGood, everything that you needed
Stayed in September 2022
Reviewed: 29 August 2022
Janice
United StatesIt was good
Stayed in August 2022
Reviewed: 29 August 2022
Louis
United StatesBreakfast could have been a better
Room was clean and bed comfortable.
Stayed in August 2022
Reviewed: 23 August 2022
Prescott
United StatesMore regular 1/2 and 1/2 for coffee.
Breakfast was great, not a fan of the omelettes though. Very dry. Also could have used more creamers.
Stayed in August 2022
Reviewed: 23 August 2022
Nellisha
United StatesRoom fixtures were dusty, triggering my allergies
Friendly staff and decent breakfast
Stayed in August 2022
Kleve, Germany
Munich, Germany
Baie Lazare Mahé, Seychelles
Seoul, South Korea
Lonja, Croatia
Daylesford, Australia
Piran, Slovenia
Chicago, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content