1550 N Roselle Road, Schaumburg, IL 60195, United States
#21 of 31 hotels in Schaumburg
Guests' ChoiceBased on 613 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
8.3
Facilities
7.5
Staff
7.9
Value for money
7.7
Free WiFi
7.6
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End of dialog contentReviewed: 27 May 2024
Robin
United StatesSee above
I talked with a female employee and she told me it would be cheaper to book the room through booking.com. I told her that I was doing that but I couldn't book a room with 2 beds. She told me to call them back, book the room, and then call her back with the confirmation number. So I did that. She confirmed that when the reservation came in she would change it to a 2 queen beds. I called back that same day about 4 P.M. and talked with a male employee to confirm my reservation for 2 queen beds. He stated that the reservation hasn't came in yet but he confirmed we had a reservation for 2 queen beds for Friday and Saturday. We got their Friday night and had a reservation for 1 king size bed! My husband and I both have bad backs and chronic body pain and can't sleep together so he got the bed and I slept on a cot for 2 nights! We have stayed here before but will not stay again. Nothing was done about the inconvenience of our stay!
Stayed in May 2024
Reviewed: 20 May 2024
Asuncion
United StatesAmenities, like soap and lotion.
There's no breakfast available.
Stayed in May 2024
Reviewed: 24 April 2024
Adrian
CanadaUpon check in there were 4 staff of east Indian ancestry that were present at the front desk. They all seemed very nervous and very lost with what the correct protocol was for the different tasks they were doing. The gentlemen that helped me personally promised me that a shuttle would be available the following morning however when we arrived 5 min prior to departure the shuttle had already left. This was very frustrating. I found it difficult to communicate with the staff and I often tried to do as much as I could on my own as to not engage because it always felt more difficult in the end.
The location and the cost of my booking met my expectations. I was pleased with both as I was attending a conference.
Stayed in March 2024
Reviewed: 5 April 2024
Phil
United KingdomEdit: Unfortunately the fact that I have been charged twice for my hotel room has somewhat soured the otherwise excellent experience.
The fitness centre was well enough equipped. The Bed was very comfy. The shower was great. The staff were very helpful and accommodating. I had a noisy neighbour for a couple of nights but the staff were very helpful and accommodating helping me move room
Stayed in March 2024
Reviewed: 27 March 2024
Steven
United StatesRooms were dated. Shower curtain torn. Carpet was stained in places. No breakfast to speak of.
Convenient location for us. It was a place to sleep during our convention.
Stayed in March 2024
Reviewed: 29 February 2024
Ewa
United StatesHot water was not available
Stayed in February 2024
Reviewed: 16 February 2024
Grogan
United StatesModern when you walk in
Stayed in February 2024
Reviewed: 17 January 2024
Melinda
United StatesThe small tv
The room had a microwave and refrigerator love it
Stayed in January 2024
Reviewed: 25 December 2023
Santana
United StatesA half of roll of toilet paper.
Very clean and comfortable.
Stayed in December 2023
Reviewed: 5 December 2023
Jeffrey
United StatesCarpet and furniture that need replacing.
Rooms are spacious. Shower and bed were great. Hotel is a bit worn out. Carpeting is old, some furniture needs replacing. A good bargain for airport parking and shuttle. Staff I encountered were very accommodating.
Stayed in November 2023
Reviewed: 5 December 2023
Paula
United StatesBreakfast was pretty non-existent unless you consider bagel or toast breakfast. That was a little disappointing but we like the hotel location and cleanliness
Stayed in December 2023
Reviewed: 30 November 2023
Victor
United StatesInternet wasn’t great
Stayed in November 2023
Reviewed: 19 November 2023
Terumi
United StatesI smelled smoke even though it was not a smoking room. The hallway of 2nd F was dirty.
Stayed in November 2023
Reviewed: 31 October 2023
Mikesw214
United StatesOnly one elevator was working, the breakfast was a little weak
Location and clean
Stayed in October 2023
Reviewed: 23 October 2023
Sarbashis
IndiaThe breakfast was not good. They need to improve a lot here. Basic things like jam, butter, plates are not there majority of the time.
The location is good.
Stayed in October 2023
Reviewed: 19 October 2023
Charles
United StatesDidn’t use breakfast
Stayed in October 2023
Reviewed: 7 October 2023
Sharon
United StatesNot up to Radisson standards: Difficult to locate using GPS- enter through 7-11 dumpster no one at reception in spite of waiting line for several minutes Difficulty with room key; lift up Very small bathroom- door hits legs when seated on toilet Stained worn carpet Crooked picture on wall Complimentary Good Value water Nothing hot for breakfast: danish from grocery store, no fresh fruit, poor selection of breakfast bars, cold cereal, no cream for coffee- catsup by coffee dispenser!
Great comfortable bed and nice furniture
Stayed in October 2023
Reviewed: 11 September 2023
Abe
United StatesFilthy carpets, consistently saw garbage in the elevators, dirty floors and debris in the lobby. Had to request housekeeping 5 times over the course of two days before someone finally came to clean. No coffee at breakfast and otherwise poor selection. Seemed like the place could be nice but was being neglected or run on skeleton staff.
Decent bed, desk, and room, except for the filthy carpet.
Stayed in September 2023
Reviewed: 8 September 2023
Ottesen
United StatesHeard the neighbors
Bed was comfy
Stayed in August 2023
Reviewed: 29 August 2023
Melissa
United StatesThe hotel building had garbage I the parking lot. The restrooms next to the breakfast room were out of toilet paper and paper towels and had what looked like blood on the wall. The elevator had what looked like vomit on it. The breakfast room didn't have anyone tending to it and was missing plates. We expected a cleaner facility, especially for a Radisson.
Our room was nice, clean and comfortable. The breakfast was decent. Enjoyed the eggs and sausage!
Stayed in August 2023
Reviewed: 24 August 2023
Paul
United StatesTV reception was poor.
Location was good. Room size was nice.
Stayed in August 2023
Reviewed: 16 August 2023
Nancy
United StatesThe breakfast was horrible! Coffee was out. Chairs were still on top of tables even though it was already past 8:30. There were no plates- had to adk. Waffle machine was broken. No hot food. There were twinkies ding dongs and rice krispie treats thrown on trays- who eats this for breakfast??? We had to leave without eating🙁
Stayed in August 2023
Reviewed: 14 August 2023
Bridenhagen
United StatesBreakfast was kinda lame, but the waffle machine is where it's at. Cable in my room was a bit spotty and would cut in and out
The bed was amazingly comfortable. Nice staff.
Stayed in August 2023
Reviewed: 10 July 2023
Kevin
United StatesTv didnt work. Ice machine didnt work.
Nice affortable. Beds were comfortable.
Stayed in July 2023
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