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Reviews of Holiday Inn Express Cruise Airport, an IHG Hotel 3 stars

1500 Southeast 17th Street Causeway, Fort Lauderdale, FL 33316, United States

#98 of 149 hotels in Fort Lauderdale

Guests' Choice

Review score

Based on 1133 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.7

  • Facilities

    7.6

  • Staff

    8.0

  • Value for money

    7.2

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 9 May 2024

    6.0
    Adequate
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds - Hearing Access with Bathtub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was dusty, and the floors were dirty.

    There was a great location. The staff when I checked in, went out of their way to be informative and friendly.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    6.0
    Convenient
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Was bit tired and basic for the money. Breakfast was very strange with paper plates and cups

    Was well located to get to the port the next day

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Great stay for pre-embarkation
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The desk personnel was not very friendly at check-in, but everyone else was pleasant.

    Everything was clean, and the location was very convenient to the cruise port with stores and restaurants within walking distance.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    no real problems but OVERPRICED at $400+ a night!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    NOISY AIR CONDITIONER UNIT,!

    nice room

    Stayed in April 2024

  • Reviewed: 3 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Hearing Access with Bathtub/Non-Smoking
    • Stayed 2 nights

    Breakfast could have been better as there were no gluten free options available for one person in the party.

    We liked the room and the location. The staff were very helpful and pleasant.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with King Bed and Full Size Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room we reserved was given away and we were were also put in a room next to a safety door that banged most of the night as people went in and out.

    The breakfast was great but very crowded. Loved the proximity to the cruise port.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Price

    Transport

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Close to the cruise port. Good area for walking. Many restaurants.
    • Leisure trip
    • Solo traveller
    • Deluxe Room with King Bed and Full Size Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    My view was a wall. Did not like that.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Nothing

    Location to cruise terminal and price were the reasons we picked this hotel. Free breakfast was good, room was clean and quiet. Just what we needed.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Convenient and good enough for a one night stay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    The beds weren't very comfortable and I wouldn't recommend the continental breakfast (free). Good thing there was a Panera Bread across the street.

    It was conveniently located to the cruise port and shops in the vicinity. The room was okay, spacious and clean but a little outdated.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Convenient location to the cruise port.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Pricey for one night, shuttle service from airport was free but a long wait.

    Perfect location to cruise port and restaurant. Breakfast was included. Convenience of having shuttle for a fee to cruise ship.

    Stayed in February 2024

  • Reviewed: 20 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Walk to cruise port Princess terminal

    Stayed in February 2024

  • Reviewed: 20 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Hearing Access with Bathtub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We reserved a shuttle and it didn’t even come . We took holiday in shuttle and was not holiday in express shuttle and we end up to take two taxi to get the hotel .

    Convenient for cruise port and breakfast was good

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Fine
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    Bathroom needs cleaning and updating

    Breakfast was well supplied and staff was friendly

    Stayed in March 2024

  • Reviewed: 17 April 2024

    7.0
    nice place
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    missed breakfast

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast…multiple options. Great location to the Cruise Port with free shuttle from Fort Lauderdale airport to hotel. Many restaurants in walking distance.

    Stayed in March 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The variety of options for breakfast

    Stayed in March 2024

  • Reviewed: 9 April 2024

    6.0
    Good location but check in needs a great improvement
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The pillows were uncomfortable. What was really bad was that when you checked and they didn't have a room ready, they had no means to tell you when one became ready, even though they said they would, and you had to keep going back to ask. Check in was very slow for many people and some took up to half an hour. It was an interminable wait to get your room.

    The room had been updated and fixtures were in very good condition.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Needs some updating but not bad for one night
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The pillows were flat and the bed was not to comfortaable.

    Convivence with shuttles to and from the airport. Near restaurants. Only a few blocks from the cruise terminal and they offer a shuttle for an additional fee

    Stayed in March 2024

  • Reviewed: 23 March 2024

    7.0
    our stay overall was very good would stay again!!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    lobby appeared to be a little " runned down " however room was beautiful and clean! elevators in the parking garage don't work you have to use very specific ones???

    breakfast was ok not the best selections on the day we were there had no like regular scrambled eggs just like omelets??? The location is awesome if you're pre/post cruise we were like 2 minutes from port!

    Stayed in March 2024

  • Reviewed: 5 March 2024

    6.0
    Way overpriced for what you get.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Our room was dated and felt not clean (it seemed that the linens hadn't changed). maybe they rushed to give us an early check in but the breakfast area floor was sticky so I guess the cleaning overall wasn’t great). Some of the lights weren’t working and the shower was very weak. Free breakfast is terrible - very few choices (most options run out) and the taste is awful. We ended up having breakfast in the nearest cafe. Airport shuttle - The AC in the van wasn’t working, the driver wasn’t driving safely (talked on the phone without hands-free, and didn’t indicate turns).

    The staff were very nice and even offered us an early check-in. The hotel has a great location and that’s about it.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    8.0
    Great Service, comfortable rooms, plain breakfast, great location!
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 6 nights

    Poor Breakfast, TV in common areas could be heard early morning and late night in to room

    The excellent service attitude of the whole staff and great location walking distance to convention center.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    Fine for 1 night before going on a cruise.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    The bathroom didn't have a proper light. Only the "lighted mirror" worked, but was hugely dim.

    The bed was comfortable. Nice to have a desk that pulled out - also acted as a table. Breakfast was decent.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    We booked at the same time as our friends and they got a renovated room and we didn’t and I was the one who booked the rooms

    The room was clean and comfortable. Breakfast was delish

    Stayed in January 2024

Showing 1 – 25

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