530 Hamilton Street, Geneva, NY 14456, United States
#1 of 12 hotels in Geneva
Guests' ChoiceBased on 336 hotel reviews
8.8Cleanliness
9.0
Comfort
9.1
Location
8.9
Facilities
8.9
Staff
9.3
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 23 May 2024
Thomas
United StatesHotel was clean. Room was comfortable. Staff was nice.
Stayed in May 2024
Reviewed: 22 May 2024
Tim
United StatesNothing I really didn’t like
Was a nice place to stay. Loved the breakfast served in the morning. Room was roomy and had everything you need.
Stayed in May 2024
Reviewed: 13 May 2024
Mj
United StatesThe sofa bed in our suite was not great. The mattress was dead and could feel the mattress spring in the back. We were family of 6 including 2 kids so one person had to use the sofa bed which wasn’t comfortable. This could be a one off issue with that room but was too tired so crashes anyway for an uncomfortable/incomplete sleep.
Everything was good. Breakfast was especially delicious.
Stayed in May 2024
Reviewed: 29 April 2024
Nicolette
United StatesThere’s no fan in bathroom. Hand wash location was off.
Stayed in April 2024
Reviewed: 27 April 2024
Katie
United StatesThe staff was exceptionally friendly and accommodating. The hotel was clean and the breakfast was excellent!
Stayed in April 2024
Reviewed: 20 April 2024
Denise
United StatesNothing
The location was great. We were traveling thru and it was a nice comfortable place to stay.
Stayed in April 2024
Reviewed: 10 April 2024
Barbara
United StatesVERY strong chlorine odor in pool
Great breakfast, coffee and tea always available, nice shower
Stayed in April 2024
Reviewed: 28 March 2024
Robert
United StatesClean, comfortable
Stayed in March 2024
Reviewed: 25 March 2024
Esmeralda
United StatesIt was very clean and the room and bathroom were spacious.
Stayed in March 2024
Reviewed: 25 March 2024
Kattie
United StatesHousekeeping never stopped by. So we had to reuse the same towels. And ran out of toilet paper
The breakfast was fantastic. The beds were by far the most comfortable of all beds I have slept in. Pool and hot tub were clean. The staff was very friendly.
Stayed in March 2024
Reviewed: 18 March 2024
Courtney
United StatesPool closed too early!
Breakfast, fire pit, pool and hot tub, staff was so sweet and kind!
Stayed in March 2024
Reviewed: 14 March 2024
Russell
United StatesNothing
Everything
Stayed in March 2024
Reviewed: 11 March 2024
Mckenzie
United StatesNothing was bad
The hot tub was good
Stayed in March 2024
Reviewed: 7 March 2024
Lori
United StatesNeeded more towels. There were 4 adults. But only 3 sets of towels.
Staff were very friendly. The buffet was well stocked and maintained thru breakfast rush.
Stayed in February 2024
Reviewed: 3 March 2024
Dylan
United StatesNothing.
Staff when we first got there was amazing, everything was great. I have no complaints.
Stayed in March 2024
Reviewed: 22 February 2024
Lisa
United StatesEverything so quiet and clean
Stayed in February 2024
Reviewed: 5 February 2024
Arnold
United StatesExpected a blow dryer in room as most have now. Wasn't one
Beautiful clean facility. Super pleasant people
Stayed in February 2024
Reviewed: 4 February 2024
Wanda
United StatesWe had a great experience. Staff was so friendly.
Stayed in February 2024
Reviewed: 4 February 2024
Mary
United StatesThe cleanliness and the location. Stores are very close in distance.
Stayed in February 2024
Reviewed: 18 January 2024
Aaron
United Statesnot enough hot water to fill tub to the level we would have liked.
food was good.
Stayed in January 2024
Reviewed: 1 December 2023
Jade
CanadaKids running through the halls unattended throughout the night, the headboard had splatter marks on it which was an unfortunate disappointment
The facilities were lovely, breakfast was a great bonus. Front of house staff was very friendly and helpful.
Stayed in November 2023
Reviewed: 28 November 2023
Andrefortier747
CanadaSome child pooped in the hot tub and the parents never told the staff. I went and told the staff.
I loved having the free coffee and lemon water available to you all day long. The rooms are a great size and give you space to move around. The staff are really friendly and help resolve any issues quickly
Stayed in November 2023
Reviewed: 2 November 2023
Whitney
United StatesHotel is a bit dated and needs updating. Shower could have been better. We had a 2 night stay and it didn't seem they cleaned the room on the 2nd morning. No one made the bed, etc.
Very nice lobby. Very welcoming check in and staff. We were upgraded to a large suite! Bed and sheets were super comfortable. Very good large breakfast selection.
Stayed in October 2023
Reviewed: 16 October 2023
Nicole
United StatesWish breakfast area would stay open for cold options such as cereal/muffins/juice etc. for those of us who are not early risers
Awesome pool and whirlpool. Comfortable beds. Friendly staff and great location. Pump style Dove soaps, lotions, and hair care products are always a favorite at these hotels
Stayed in October 2023
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