43719 17th Street West, Lancaster, CA 93534, United States
#11 of 13 hotels in Lancaster
Guests' ChoiceBased on 379 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.2
Facilities
8.0
Staff
8.4
Value for money
7.7
Free WiFi
9.2
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End of dialog contentReviewed: 12 May 2024
Benesca
United StatesI didn't care for the elevator only 3 people could get on the elevator at 1 time so we have to continuously take the stairs up-and-down I didn't like that part but everything else was great breakfast was great facility great the location was great I didn't like the elevator And the elevator made noise with 2 people like if it was going to break down while you were in it
I loved the young lady that checked me and my daughter in. She was very pleasant
Stayed in April 2024
Reviewed: 17 April 2024
Ashley
United StatesThe elevator wasnt working and they at one point just automatically without even calling me at all, locked me out of my room for something that had no involvement with me whatsoever so to lock me out of the room to force me to have to come to the front desk because an emoloyee put me under someone elses room seems to me the wrong way to get your customers attention
I love love love the breakfast selections! Only problem is that when i stayed there recently they ran out of food. To me it seems like there needs to be a better method put in place so that the food doesnt run out. For example, take a head count of how many people have checked in and cook that many servings no matter what because not every guest comes to eat but atleast there will be enough for the people that want to get seconds
Stayed in April 2024
Reviewed: 19 March 2024
Aneta
United StatesNot much
Clean and friendly
Stayed in March 2024
Reviewed: 14 February 2024
Gregory
United StatesEverthimg Everything was fine!
Breakfast was great!
Stayed in February 2024
Reviewed: 5 January 2024
Anita
United StatesNothing
Lovely Hotel, Breakfast was good
Stayed in November 2023
Reviewed: 21 December 2023
K7elh
United StatesTV didn't work. I'm sure they could have fixed it but I wasn't really going to use it anyways. I just let them know when I checked out. They were apologetic, but it wasn't a big deal to me.
Nice clean room. Bed was really comfy.
Stayed in December 2023
Reviewed: 6 November 2023
Amanda
United KingdomElevator was a bit dilapidated.
Nice and clean - new hotel. Room was spacious. Breakfast very nice
Stayed in October 2023
Reviewed: 30 October 2023
Mary
United StatesThe bathroom lamps were a little dirty. Small thing, but overall, it was kept.
The cleanness was good...ventilated room & ready as requested.
Stayed in October 2023
Reviewed: 4 October 2023
Robert
United StatesClean rooms, good Breakfast , easy access, great staff
Very good , friendly, helpful staff
Stayed in October 2023
Reviewed: 6 July 2023
Brenda
United KingdomBreakfast choice was a little limited.
Nicely run and very convenient for a one night stopover on the way to Vegas
Stayed in June 2023
Reviewed: 31 May 2023
Maria
United StatesThe keys for the room didn’t work, my sisters had to keep going and getting a new one.
The staff was exceptional, I had surgery and they were very accommodating and helpful, The problem Was the keys kept not working.
Stayed in May 2023
Reviewed: 26 May 2023
Jeff
United StatesThe only elevator on the property has not worked for months and my room was on the third floor carrying four suitcases. The front entrance was also closed because it was being painted.
Good breakfast, friendly staff
Stayed in May 2023
Reviewed: 15 May 2023
Dahna
United StatesThe facility/bldg is old.
The room was clean and staff was friendly.
Stayed in May 2023
Reviewed: 20 April 2023
Mitchell
United StatesElevator broken. Had to climb 3 flights of stairs. No hair dryer in room. Had to request.
Breakfast was good. Staff very helpful.
Stayed in April 2023
Reviewed: 17 April 2023
Manish
United StatesNo elevator.
Good breakfast. Good bed.
Stayed in April 2023
Reviewed: 16 April 2023
Tuula
ThailandNo cleaning day 2
The breakfast was ok
Stayed in April 2023
Reviewed: 16 April 2023
Kristilee
United StatesNothing
Nice location. Good breakfast. Quiet
Stayed in April 2023
Reviewed: 13 April 2023
Lawrence
United Statesthe room needed more seating
Stayed in April 2023
Reviewed: 11 April 2023
Glenn
United StatesNo waffles, no non fat milk, refer had mobs missing, bath room exhaust not working
Price was lower than best western etc
Stayed in April 2023
Reviewed: 10 April 2023
Betty
United Statesthere was no elevator and I was on the third floor
it was clean and staff was friendly
Stayed in April 2023
Reviewed: 10 April 2023
Connie
United StatesThe tv, hard to change, no good channels, pillows too flat, toilet almost falling apart. Nothing really good on Direct TV no movies etc., No good channels, toilet was lose from the bottom, very uncomfortable to use/scary as if it was going to break apart. It's all good for only 1 night though. We stayed 3. Gym is pretty tiny, Hotel is pretty small, parking lot very small. I could not see my vehicle. But it is an "Express" so I didn't realize until I got there . But it is great for just a 1 night sleep.
The Dove Shampoo, lotion, soap, handwash, body wash and bed was the best along with the great daily breakfast! It's very close to everything, restaurants, gas, and freeway. It is great for 1 night and it is very cozy and quiet.
Stayed in April 2023
Reviewed: 9 April 2023
Toh
United StatesElevator was out of service
Stayed in April 2023
Reviewed: 6 April 2023
Wyce
United Statesclimbing 3 flights of stairs to our room
the elevator did not work
Stayed in April 2023
Reviewed: 27 March 2023
Dann
United StatesProperty was a bit aged. Elevator was out of service. in the process of being replaced as far as I understood. The walk up three floors wasn’t too bad. Bathroom was a bit dingy with the dark colored grout between tiles.
Staff was nice and friendly. The free breakfast was good.
Stayed in March 2023
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