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  5. Reviews of Holiday Inn Express Lewisburg - New Columbia, an IHG Hotel

Reviews of Holiday Inn Express Lewisburg - New Columbia, an IHG Hotel 2 stars

160 Commerce Park Drive, New Columbia, PA 17856, United States

#2 of 2 hotels in New Columbia

Guests' Choice

Review score

Based on 111 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    6.9

  • Location

    7.8

  • Facilities

    6.4

  • Staff

    8.2

  • Value for money

    6.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 27 February 2024

    8.0
    It was good except the room problems mentioned.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Our room sink was cracked, the toilet moved, the desk light didn't work the carpet in front of the heater/air conditioner was wet. The bathroom door at the bottom was terrible it looked like some took a scraper to it.

    Chelsea made breakfast every day and it was delicious! The pool was warm, the workout area was nice and clean. 95% of the staff were extremely nice.

    Stayed in February 2024

  • Reviewed: 6 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Room heater made an awful noise when fan kicked on. Water pressure sucked and it took awhile for hot water to come to a comfortable temperature to wash

    Room was clean and comfortable

    Stayed in November 2023

  • Reviewed: 5 November 2023

    7.0
    Good running route to the river but mattress too soft
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Mattress was too soft for my husband's back

    They had almond milk for my cereal but mediocre biscuits. Good running route down to River road along the Susquehanna. Nice late night front desk staff that upgraded us to King suite when our first room smelled bad.

    Stayed in November 2023

  • Reviewed: 11 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The dog hair on the sheets in the first room.

    The location

    Stayed in February 2023

  • Reviewed: 8 March 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    There was a wet carpet/floor smell when I woke up. It was raining and I stayed on the first floor. I think the smell from the wet carpet from the hallway just seeped into the room.

    Everything was good. I was looking forward to a waffle breakfast, but it wasn't available. Everything was substantial though. Bed was made well. Restroom was clean.

    Stayed in March 2023

  • Reviewed: 22 August 2022

    8.0
    .
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night

    .

    .

    Stayed in July 2022

  • Reviewed: 17 July 2022

    7.0
    Bery convenient and pleasant.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room air conditioner was not very cold, even on highway it wouldn’t go. It was an older model air conditioner.

    Location great. Staff great. Parking ample.

    Stayed in July 2022

  • Reviewed: 9 July 2022

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Room smelled a little musty. The bed springs were broken on one of the beds. I advised the hotel and they indicated they would switch out the mattress.

    Late night checkin went very quickly. They were aware of my dog traveling with us.

    Stayed in July 2022

  • Reviewed: 2 July 2022

    7.0
    Adequate facility used for a stay when no rooms were available in Lewisburg
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Map on their website was inaccurate due to road construction and when I called the front desk late at night they were unable to give me directions! This location is in a semi-rural area and it look awhile to find a gas station for directions.

    Housekeeping staff was helpful when I had a problem with my room key.

    Stayed in June 2022

  • Reviewed: 2 May 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    needs updated, longer breakfast hours

    location

    Stayed in April 2022

  • Reviewed: 11 April 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Water pressure on 3rd floor was weak

    Stayed in April 2022

  • Reviewed: 6 December 2021

    6.0
    It was good enough. A place to sleep.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The food in the "hot" breakfast buffet was cold. The mini fridge in our room was rattling the entire time. I should've said something about it, but we just unplugged it at night to sleep.

    It's in a good location, relatively close to local things that I needed to get to. The beds were comfortable and good water pressure in the shower.

    Stayed in November 2021

  • Reviewed: 27 November 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Drain in bathroom sink was slow.

    Great breakfast. Comfortable room.

    Stayed in October 2021

  • Reviewed: 12 October 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The front desk manager who checked us in was just terrific. It made our late, tired evening so much nicer!

    Stayed in October 2021

  • Reviewed: 14 September 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Our bathroom was not cleaned very well -or at all? - beforehand (there was body hair in the floor and in the toilet bowl.)

    I liked that it was pet friendly, and the staff was very courteous and accommodating.

    Stayed in September 2021

  • Reviewed: 23 August 2021

    8.0
    Grave side visits, with grave errors.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    An error was made when assigned a room, which was already occupied, by another guest. This was quickly remedied, but the initial walking into an occupied room was a turn off. Another turn off was we had 2 adults and 2 children, with only towels for 2 persons. Extra should have been provided, without us needing to ask for them.

    The room was cool when we arrived. The cable and internet worked along with the refrigerator and microwave. The beds were comfy. And the youngest found the corded telephone, fun to play with. We needed to unplug it.

    Stayed in August 2021

  • Reviewed: 11 June 2021

    8.0
    Sharon, on the evening shift, was very attentive & helpful. She provided us with extra towels, Kcups & informati
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The outside door needed repair. It seems as though the key card to get in and out of the building had been disabled and one could simply pull the door open to gain access to the building. I brought it to Sharon’s attention. She then saw the issue and brought it to another team member’s attention who was on the same shift. There was nothing that they could do to fix it at that time. I hope it gets fixed. I would think it would be a security issue for the building.

    The location to my family. The property allowed dogs. My father is a veteran & needs his service dog. Their was an outside door near our room that gave him easy access to take the dog out.

    Stayed in June 2021

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Key card issue most occupant, little testy staff attitude just do to key card issues..say unprofessional staff

    Stayed in May 2024

  • Reviewed: 7 April 2024

    10
    Clean, quiet, good breakfast.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Wish the price was lower.

    Property was clean, quiet. Breakfast was great with plenty of quick on the go options.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    1.0
    Sucked I would like money back or a free stay
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    Our room wasn’t what I picked and wasn’t very clean there was like chemical residue all over the tub like it was sprayed and just left to dry there was pea on underneath of toilet bowl there was a dirty tampon in our trash bin the toilet leaked and was clogged every time we used it the sink was dirty dust on everything the pool looked like there was scum on the water like needed chemical treatment dirty bandages in the pool area on edge of pool water could have been warmer. Beds need to be rotated there’s a dip in mattresses

    Breakfast there was a lot to choose between

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Excellent t
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was okay. The pancakes needed the bag replaced. We asked and it probably took over 30 mins to replace. But otherwise, it was okay. Staff were very friendly.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    great
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    coffee sucked - both in the lobby and in the room

    breakfast was excellent

    Stayed in March 2024

  • Reviewed: 5 March 2024

    5.0
    Room 238
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The one rude cleaning lady

    The pool and outside area

    Stayed in March 2024

  • Reviewed: 31 January 2024

    10
    good place in the area to stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    breakfast was exceptional

    Stayed in January 2024

Showing 1 – 25

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