160 Commerce Park Drive, New Columbia, PA 17856, United States
#2 of 2 hotels in New Columbia
Guests' ChoiceBased on 111 hotel reviews
6.6Cleanliness
7.3
Comfort
7.0
Location
7.9
Facilities
6.5
Staff
8.3
Value for money
6.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 June 2024
Lauren
United Statesno operating sign on the highway or the corner; hard to find
Good breakfast; good location but hard to find in the dark with no signage!
Stayed in May 2024
Reviewed: 27 February 2024
Kassandra
United StatesOur room sink was cracked, the toilet moved, the desk light didn't work the carpet in front of the heater/air conditioner was wet. The bathroom door at the bottom was terrible it looked like some took a scraper to it.
Chelsea made breakfast every day and it was delicious! The pool was warm, the workout area was nice and clean. 95% of the staff were extremely nice.
Stayed in February 2024
Reviewed: 6 November 2023
John
United StatesRoom heater made an awful noise when fan kicked on. Water pressure sucked and it took awhile for hot water to come to a comfortable temperature to wash
Room was clean and comfortable
Stayed in November 2023
Reviewed: 5 November 2023
Cara
United StatesMattress was too soft for my husband's back
They had almond milk for my cereal but mediocre biscuits. Good running route down to River road along the Susquehanna. Nice late night front desk staff that upgraded us to King suite when our first room smelled bad.
Stayed in November 2023
Reviewed: 11 April 2023
Ashley
United StatesThe dog hair on the sheets in the first room.
The location
Stayed in February 2023
Reviewed: 8 March 2023
Aaron
United StatesThere was a wet carpet/floor smell when I woke up. It was raining and I stayed on the first floor. I think the smell from the wet carpet from the hallway just seeped into the room.
Everything was good. I was looking forward to a waffle breakfast, but it wasn't available. Everything was substantial though. Bed was made well. Restroom was clean.
Stayed in March 2023
Reviewed: 22 August 2022
John
United States.
.
Stayed in July 2022
Reviewed: 17 July 2022
Rebecca
United StatesThe room air conditioner was not very cold, even on highway it wouldn’t go. It was an older model air conditioner.
Location great. Staff great. Parking ample.
Stayed in July 2022
Reviewed: 9 July 2022
Sarah
United StatesRoom smelled a little musty. The bed springs were broken on one of the beds. I advised the hotel and they indicated they would switch out the mattress.
Late night checkin went very quickly. They were aware of my dog traveling with us.
Stayed in July 2022
Reviewed: 2 July 2022
Laurie
United StatesMap on their website was inaccurate due to road construction and when I called the front desk late at night they were unable to give me directions! This location is in a semi-rural area and it look awhile to find a gas station for directions.
Housekeeping staff was helpful when I had a problem with my room key.
Stayed in June 2022
Reviewed: 2 May 2022
Suzette
United Statesneeds updated, longer breakfast hours
location
Stayed in April 2022
Reviewed: 11 April 2022
Jackie
United StatesWater pressure on 3rd floor was weak
Stayed in April 2022
Reviewed: 6 December 2021
Gwen
United StatesThe food in the "hot" breakfast buffet was cold. The mini fridge in our room was rattling the entire time. I should've said something about it, but we just unplugged it at night to sleep.
It's in a good location, relatively close to local things that I needed to get to. The beds were comfortable and good water pressure in the shower.
Stayed in November 2021
Reviewed: 27 November 2021
Stephanie
United StatesDrain in bathroom sink was slow.
Great breakfast. Comfortable room.
Stayed in October 2021
Reviewed: 12 October 2021
Kelly
United StatesThe front desk manager who checked us in was just terrific. It made our late, tired evening so much nicer!
Stayed in October 2021
Reviewed: 14 September 2021
Mariah
United StatesOur bathroom was not cleaned very well -or at all? - beforehand (there was body hair in the floor and in the toilet bowl.)
I liked that it was pet friendly, and the staff was very courteous and accommodating.
Stayed in September 2021
Reviewed: 23 August 2021
Blank
United StatesAn error was made when assigned a room, which was already occupied, by another guest. This was quickly remedied, but the initial walking into an occupied room was a turn off. Another turn off was we had 2 adults and 2 children, with only towels for 2 persons. Extra should have been provided, without us needing to ask for them.
The room was cool when we arrived. The cable and internet worked along with the refrigerator and microwave. The beds were comfy. And the youngest found the corded telephone, fun to play with. We needed to unplug it.
Stayed in August 2021
Reviewed: 11 June 2021
Audrey
United StatesThe outside door needed repair. It seems as though the key card to get in and out of the building had been disabled and one could simply pull the door open to gain access to the building. I brought it to Sharon’s attention. She then saw the issue and brought it to another team member’s attention who was on the same shift. There was nothing that they could do to fix it at that time. I hope it gets fixed. I would think it would be a security issue for the building.
The location to my family. The property allowed dogs. My father is a veteran & needs his service dog. Their was an outside door near our room that gave him easy access to take the dog out.
Stayed in June 2021
Reviewed: 28 May 2024
Brenda
United StatesThe bathroom was a little crowded feeling.
It was clean, relatively updated.
Stayed in May 2024
Reviewed: 6 May 2024
Wagner
United StatesKey card issue most occupant, little testy staff attitude just do to key card issues..say unprofessional staff
Stayed in May 2024
Reviewed: 7 April 2024
Christine
United StatesWish the price was lower.
Property was clean, quiet. Breakfast was great with plenty of quick on the go options.
Stayed in April 2024
Reviewed: 25 March 2024
Shannon
United StatesOur room wasn’t what I picked and wasn’t very clean there was like chemical residue all over the tub like it was sprayed and just left to dry there was pea on underneath of toilet bowl there was a dirty tampon in our trash bin the toilet leaked and was clogged every time we used it the sink was dirty dust on everything the pool looked like there was scum on the water like needed chemical treatment dirty bandages in the pool area on edge of pool water could have been warmer. Beds need to be rotated there’s a dip in mattresses
Breakfast there was a lot to choose between
Stayed in March 2024
Reviewed: 21 March 2024
Jennifer
United StatesBreakfast was okay. The pancakes needed the bag replaced. We asked and it probably took over 30 mins to replace. But otherwise, it was okay. Staff were very friendly.
Stayed in March 2024
Reviewed: 20 March 2024
Steve
United Statescoffee sucked - both in the lobby and in the room
breakfast was excellent
Stayed in March 2024
Thongsala, Thailand
Garching bei München, Germany
Ramsau am Dachstein, Austria
Ocean Park, USA
Lisbon, Portugal
Tiruvannāmalai, India
Tartu, Estonia
Lucca, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content