Was a bit annoying as we didn't know that we had to call the hotel for them to organise the shuttle. Wasted a lot of time looking for the shuttle and when I called they told me it only comes on demand. Coming from overseas and this being the first stop, what if we didn't have a local SIM?

Place was clean, neat and close to the airport with a free shuttle. Breakfast was nice and staff very friendly.

Stayed in May 2024

Breakfast was a big disappointment - not a single vegetable, mediocre coffee, plastic plates and cutlery. The room was nice and in general clean, but the impression was somewhat spoiled by finding hairs on the towels.

The staff were helpful, nice and polite. The airport shuttle was not working, but they organized taxi to the airport in no time.

Stayed in May 2024

There was nothing I didn't like.

My overall stay was great! Room was clean and room keeping came every day and asked did I need anything. Location was very close and convenient to alot of things

Stayed in April 2024

Not applicable

Stayed in May 2024

Excellent breakfast!

Stayed in May 2024

Just awful breakfast but this is a problem of all hotels in US. I do not understand how people can survive eating such an awful food.

Good and comfortable bed. Room had everything needed for 1 night stay. There is free shuttle bus from/to LAX airport. Communication is easy and on the next day the driver dropped us near car rental spot which saved us time. We were very grateful to such flexibility as in LAX airport car rentals are far from airport and you need to use their separate shuttles to get there.

Stayed in May 2024

close to Rental car return place and clean.

Stayed in May 2024

I would like it to be a bit more clean

The breakfast was good and location

Stayed in May 2024

The hallway going to the rooms have very dim lighting. The smell as well needs improvement.

We only stayed for one night, breakfast is basically the same with the other Holiday Inn hotel we stayed in another state. Location is near the airport which was the main reason why I booked this hotel.

Stayed in May 2024

People where so nice too

I liked the location is good and close to the airport.

Stayed in May 2024

Close to the LAX airport,free parking and breakfast

Stayed in April 2024

the area around is a bit sketchy, getting there by public transport can be dangerous the breakfast starts at 6.30, the shuttle bus leaves at 6.30 or 7, would be nice to have breakfast starting at 6.15, so customers can have a quick breakfast before taking the shuttle...

the hotel is very near the airport they offer free shuttle every 30 minutes. big rooms with comfy beds.

Stayed in April 2024

Eating options were very limited. A fast food burger joint across a busy street and a marginal steak place around the block. We walked to the latter but it felt a little sketchy. Past a 7/11 playing opera music to discourage vagrants.

It provided shuttle service to the LAX airport which we needed for an early flight.

Stayed in March 2024

the elevator was too slow.

stay in the hotel was really good. quite spacious room, comfortable beds, pool, good breakfast. they offered free shuttle to the airport.

Stayed in April 2024

Breakfast was disgusting and poor. Disposable plates and plastic knives that bend when trying to use them. Horrible dry eggs. I expected so much more.

The shuttle bus to the airport.

Stayed in April 2024

No complaints, except maybe for some reason there was only one large towel in the bathroom for two adults so had to ask for another one but it was no problem getting one.

Really nice and clean, safe parking, close to the Kia Forum, pool and hot tub, and good free breakfast! Good Dove shampoo, conditioner, and soap in large bottles in the bathroom.

Stayed in April 2024

Excellent breakfast, clean room, chirpy and helpful staff. Airport shuttle was a bonus!

Stayed in April 2024

Breakfast is included in the price but we had an early flight out of LAX and had to leave before breakfast even started. We asked if they could do anything for us in lieu of breakfast but the person who checked us in was completely unsympathetic. The person at the desk when we checked out in the morning was *slightly* more accommodating: he got us two bananas. Surely this is a common occurrence and you would think they would have something for guests who need to check out before breakfast starts (example: a muffin and juice)! After all, the breakfast is included in the price for the stay.

Good location (LAX). Good shuttle service.

Stayed in March 2024

Everything was very good

Perfect location to take a flight next day, delicious breakfast, staff was really helpful and kind. Rooms are correct, beds really comfortable, bedrooms need to be renovated but they are good, it has refrigerator, microwave, coffee machine, and more. Free a shuttle to the airport, big plus !!!

Stayed in March 2024

Everything Was Exceptional Breakfast was Great as Normal Employees also Really Helpful

Stayed in March 2024

The room did not have good lighting.

The proximity to the airport was our main consideration.

Stayed in March 2024

Couldn’t get the coffee machine to work

Convenient location for airport. Shuttle bus. Quiet. Lovely staff at reception and at breakfast. Good views!

Stayed in March 2024

Spent a night hour on the parking lot because of a small fire in the hotel laundry, and smell of smoke was in the room for the rest of the stay. The hotel should have offered some compliments besides a bottle of water.

Breakfast was good for a US hotel (in Europe it would be considered poor for this hotel category). Parking is easy and parking lot has enough space. Very good location for LAX airport car rentals.

Stayed in March 2024

Convenient, friendly staff, answered all my questions

Stayed in March 2024