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  5. Reviews of Holiday Inn Express Los Angeles LAX Airport, an IHG Hotel

Reviews of Holiday Inn Express Los Angeles LAX Airport, an IHG Hotel 3 stars

8620 Airport Boulevard, Los Angeles, CA 90045, United States

#72 of 387 hotels in Los Angeles

Guests' Choice

Review score

Based on 1435 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 14 May 2024

    10
    Very very good clean room with amazing hot breakfast..
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean.. beds super soft and comfortable

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    It is ok for 1 night stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Just awful breakfast but this is a problem of all hotels in US. I do not understand how people can survive eating such an awful food.

    Good and comfortable bed. Room had everything needed for 1 night stay. There is free shuttle bus from/to LAX airport. Communication is easy and on the next day the driver dropped us near car rental spot which saved us time. We were very grateful to such flexibility as in LAX airport car rentals are far from airport and you need to use their separate shuttles to get there.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Disability Access
    • Stayed 1 night

    close to Rental car return place and clean.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Service, cleanliness, and proximity to LAX with shuttle service.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    If you travel for couple days, this is a good choice!
    • Leisure trip
    • Family with young children
    • Executive Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    I would like it to be a bit more clean

    The breakfast was good and location

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Double Room with Two Double Beds and View
    • Stayed 1 night

    The hallway going to the rooms have very dim lighting. The smell as well needs improvement.

    We only stayed for one night, breakfast is basically the same with the other Holiday Inn hotel we stayed in another state. Location is near the airport which was the main reason why I booked this hotel.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Good place to stay in
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    People where so nice too

    I liked the location is good and close to the airport.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    Great choice as a hotel for a transit
    • Leisure trip
    • Group
    • Executive Double Room with Two Double Beds and View
    • Stayed 1 night
    • Submitted via mobile

    Not noticed

    Comfortable beds, location, tasty breakfast. This is a very good offer when you dream only about to take a rest after a long flight as soon as possible.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Disability Access
    • Stayed 1 night

    Close to the LAX airport,free parking and breakfast

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Ok hotel near the airport
    • Business trip
    • Solo traveller
    • Executive Double Room with Two Double Beds and View
    • Stayed 1 night

    the area around is a bit sketchy, getting there by public transport can be dangerous the breakfast starts at 6.30, the shuttle bus leaves at 6.30 or 7, would be nice to have breakfast starting at 6.15, so customers can have a quick breakfast before taking the shuttle...

    the hotel is very near the airport they offer free shuttle every 30 minutes. big rooms with comfy beds.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    A good place to stay if you’re catching a flight but don’t expect dining options.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Eating options were very limited. A fast food burger joint across a busy street and a marginal steak place around the block. We walked to the latter but it felt a little sketchy. Past a 7/11 playing opera music to discourage vagrants.

    It provided shuttle service to the LAX airport which we needed for an early flight.

    Stayed in March 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive Double Room with Two Double Beds and View
    • Stayed 2 nights

    the elevator was too slow.

    stay in the hotel was really good. quite spacious room, comfortable beds, pool, good breakfast. they offered free shuttle to the airport.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Comfortable
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    All was good.

    Breakfast was very nice. Plenty of seating

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was disgusting and poor. Disposable plates and plastic knives that bend when trying to use them. Horrible dry eggs. I expected so much more.

    The shuttle bus to the airport.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Convenient hotel near the airport
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was clean, and the beds were comfortable. The breakfast was quite good. The staff was helpful, as they were able to lend us a luggage cart and a scale to weigh our luggage. Parking was free. The place was a few minutes away from the airport and the car rental.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    Had a great stay there and a wonderful time at the Kia Forum seeing Tyler Childers!
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints, except maybe for some reason there was only one large towel in the bathroom for two adults so had to ask for another one but it was no problem getting one.

    Really nice and clean, safe parking, close to the Kia Forum, pool and hot tub, and good free breakfast! Good Dove shampoo, conditioner, and soap in large bottles in the bathroom.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Amazing
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent breakfast, clean room, chirpy and helpful staff. Airport shuttle was a bonus!

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Very pleased w my accommodations
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There was a truck parked on my side of the building, playing loud tejano music. Should have an employee. Walk the property to ensure quiet environment at all times for guest comfort.

    Greeted immediately upon entering Asked for wake up call, front office noted it immediately, info for shuttle service to airport was simple and the room was very nice and comfortable. Room design was well-thought out. Generous , well -lit bathroom mirror for makeup application, hooks on the wall to hang clothing, and micro, fridge and coffee maker avail in room. Could use better coffee.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Double Room with Two Double Beds
    • Stayed 1 night

    Breakfast is included in the price but we had an early flight out of LAX and had to leave before breakfast even started. We asked if they could do anything for us in lieu of breakfast but the person who checked us in was completely unsympathetic. The person at the desk when we checked out in the morning was *slightly* more accommodating: he got us two bananas. Surely this is a common occurrence and you would think they would have something for guests who need to check out before breakfast starts (example: a muffin and juice)! After all, the breakfast is included in the price for the stay.

    Good location (LAX). Good shuttle service.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Everything was very good

    Perfect location to take a flight next day, delicious breakfast, staff was really helpful and kind. Rooms are correct, beds really comfortable, bedrooms need to be renovated but they are good, it has refrigerator, microwave, coffee machine, and more. Free a shuttle to the airport, big plus !!!

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Nice Experience
    • Leisure trip
    • Solo traveller
    • Executive King Room
    • Stayed 1 night

    Everything Was Exceptional Breakfast was Great as Normal Employees also Really Helpful

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    We’ll use this property again.
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    The room did not have good lighting.

    The proximity to the airport was our main consideration.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Quiet. Comfortable. Great staff (helpful). Perfect for weary travellers
    • Leisure trip
    • Couple
    • Executive Double Room with Two Double Beds and View
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t get the coffee machine to work

    Convenient location for airport. Shuttle bus. Quiet. Lovely staff at reception and at breakfast. Good views!

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 2 nights

    Spent a night hour on the parking lot because of a small fire in the hotel laundry, and smell of smoke was in the room for the rest of the stay. The hotel should have offered some compliments besides a bottle of water.

    Breakfast was good for a US hotel (in Europe it would be considered poor for this hotel category). Parking is easy and parking lot has enough space. Very good location for LAX airport car rentals.

    Stayed in March 2024

Showing 1 – 25

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