Staff was friendly, professional and accommodating. Facility was super clean!!

Stayed in May 2024

The bathroom floor tiling grout was filthy and there was mold growing on the tub surfaces. There were carpeting remnants dumped in the stairwell. The window shade was frayed and looked shabby.

The people and the breakfast were highlights. Didnt use but appreciated the laundry machines!

Stayed in May 2024

Price was a little expensive.

Stayed in May 2024

Bathroom sink very poor hot water volume in sink! Shower was excellent? When checking out could not get a receipt-bill fir the stay. Told me Booking would email me the bill-receipt. Nothing recd as of now 4/22?? All other hotels on 8 day trip printed bill and recept with no issues?

Room was great !

Stayed in April 2024

The breakfast was the only thing I would suggest needed for me better

Staff was very nice easy check in and out

Stayed in March 2024

Our room was next to the elevator, and the elevator motor was loud and could be heard all night.

Large clean room. Comfortable beds. Average continental breakfast.

Stayed in September 2023

Room was great but the extra fees were terrible! If you are going to add fees do it up front so the customer knows what they are paying! Adding a $50 fee to the room was a flat rip off!

Stayed in August 2023

Cant think of anything negative, we checked in late and left eary.

It was clean, easy to find.

Stayed in August 2023

I was travelling with my mother (85) who alternates between using a walker or wheelchair. He bathroom did not have a walk-in shower but did have a bench to sit on - this could be an issue for those with similar mobility challenges. The handicapped parking spaces were far from the door and did not have curb cuts (the covered entrance made it possible to load in and out safely).

The rooms were spacious, beds comfortable, and water pressure excellent! Breakfast wasn't loaded with variety but had enough hot and cold options and daily selection of protein to be satisfying and better than other hotels at this price point. The coffee pots were full all day long. Numerous restaurants were available only minutes away, as was the highway. The covered entrance way did allow for easy ins and outs regardless of weather.

Stayed in July 2023

The room had a musty smell while the HVAC unit was running.

Very convenient and quiet location with a friendly staff.

Stayed in April 2023

I did not get a receipt at checkout and still have not got it. Maids did not make the bed or clean the room between day one and day two.

I didn’t eat breakfast or use the internet. The room was nice and the staff was good.

Stayed in April 2023

Was concerned that the handicap room on the 2nd floor was going to be to far of a walk for my husband.He was able to manage. More handicap rooms on the 1st floor would be a suggestion.

The hotel was full and I was late to breakfast they still put out fresh sausage and eggs. I was worried we would not have food. Thank you.

Stayed in March 2023

pillows were less than comfortable and I forgot to bring mine from home

clean and the staff was very friendly and accommodating

Stayed in February 2023

The temperature in the room tops at 74. When you're on medication that keeps you cold this wasn't great. However the extra blankets did the trick.

The location is great off the expressway.

Stayed in December 2022

n/a

Very nice hotel. Bed was comfortable. Really good breakfast.

Stayed in December 2022

extra blanket would be nice and a hair lolf dryer

comfortable, clean, good breakfast, better than most. staff were very friendly and helpful . appreciate the bathtub

Stayed in November 2022

The location was on top of a hill with views of Louisville.The staff were extremly helpful and always greeted with a smile.

Stayed in August 2022

I requested close to elevator or door for a person with disability. After we changed to 1st floor near the door everything was fine.

Location is great for family.

Stayed in June 2022

The pool wasn't working

The breakfast was very good and the staff were very helpful and friendly

Stayed in June 2022

Would like to same level chairs in the room. We play cards and the chair in the corner doesn’t cut it.

Very good

Stayed in May 2022

it was too pricey for 1 night

not far from where I needed to go

Stayed in May 2022

dirty mirrors but that is just a pet peeve of mine

friendly staff and great location

Stayed in January 2022

Just after we checked in, I went to take a shower and noticed several hairs in the bottom of our bathtub. Also noticed the underneath of the toilet seat was not clean.

Front desk manager was very easy to work with, room was nice, bed was comfortable.

Stayed in December 2021

The manager Rocky. Couldn’t find my reservation when I called. I had been at the zoo in the rain with 2 toddlers and kind of lost it when we had nowhere to go. Said “I guess I’ll go sleep in my car”. After calling Booking.com he miraculously found the reservation. When I arrived to check in he said super snarky “Oh it’s Miss I’m going to sleep in my car”. On the last morning before checkout there was a medical emergency in the breakfast area that I took care of until EMS arrived. Not once did he offer any help- just stood there staring and then acted put-out that I asked him to open the restroom door with his key-fob so I could wash the blood off of my bare hands from the emergency. On the flip-side, the mid shift manager was AMAZING!! Remembered our names, talked with our granddaughter about her day, and went out of her way to make our stay pleasant. Swimming pool was absolutely freezing!

Great location, very clean, good value.

Stayed in October 2021