875 Greentree Road, Pittsburgh, PA 15220, United States
#14 of 59 hotels in Pittsburgh
Guests' ChoiceBased on 1230 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.5
Staff
8.9
Value for money
8.5
Free WiFi
8.5
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End of dialog contentReviewed: 3 June 2024
La
United StatesBreakfast set up was unorganized, breakfast hours were not long, I only saw one elderly lady working by herself the whole time. No place to hang wash cloths/towels by the sink. The bathroom door wouldn't stay open. I know it's not your responsibility but the young kids were totally out of control running throughout the hotel, pushing all the buttons on the elevators, they were so loud!! From the 6th floor there was a view but nothing worth looking at.
Cleanliness
Stayed in May 2024
Reviewed: 29 May 2024
Isaman
United StatesMattress was hard and pillow options were only soft, a little too soft for our comfort. Breakfast could have used a little more variety.
Easy to reach from interstate. Minutes to get to baseball park and Downtown Pittsburgh.
Stayed in May 2024
Reviewed: 27 May 2024
Shunya
CanadaLack of shuttle or convenient way to get into downtown Pittsburgh. When we first arrived, there was no front desk staff for nearly 10 mins. There was 1 staff member walking around and when asked if they knew about the front desk, they just said that it wasn't there job. When the front desk staff member finally came back from outside he didnt mention anything or apologies for the wait and was not very friendly or personable. Gave us a bad first impression of hotel.
Free breakfast was great and there was a great selection. Room was very large and comfortable. Most staff were very accommodating and helpful.
Stayed in May 2024
Reviewed: 24 May 2024
Rolf
United StatesBecause of a door to the neighbor room we could hear a lot was was going on over there. The hotel needs some renovation.
The room was spacious and clean, breakfast was good,
Stayed in May 2024
Reviewed: 20 May 2024
Jaime
United StatesExcellent meals
Stayed in May 2024
Reviewed: 2 May 2024
Doug
United StatesArrival front staff gentleman seemed unstable. Location was hard to find at first.
It was nice inside. Breakfast was excellent. Front staff upon arrival was just okay. Gave me some faulty information regarding quality of food located next door restaurant. Rooms were decent spacious and clean
Stayed in April 2024
Reviewed: 2 May 2024
Maria
HungaryThe trash cans were not emptied regularly during breakfast.
The staff was very accommodating, really friendly, helpful and kind. The room was huge, clean, comfortable and air conditioning worked well. The bed was very comfortable but a little bit too high. A refrigerator and a microwave served for our comfort. I loved all the full-size Dove products in the bathroom. This hotel offers a hot breakfast (omelet, sausage, pancake etc.). Other options are also available (fruits, juice, cereals, yogurt, jam, toast, bagels, etc.). The cinnamon rolls are delicious!
Stayed in April 2024
Reviewed: 29 April 2024
George
United Statesbreakfast wasn't the best
clean, comfortable
Stayed in April 2024
Reviewed: 22 April 2024
Mccloskey
United StatesHotel restaurant was closed the whole weekend
Morning breakfast was wonderful! Close location to downtown without the craziness!
Stayed in April 2024
Reviewed: 19 April 2024
Adrienne
United StatesA little further from Detroit center than I thought.
Stayed in April 2024
Reviewed: 17 April 2024
Kalucyh
United StatesCan't think of anything
We loved that the hotel was on our route off US30 to Washington, DC and near Carnegie, Pa which is where my grandmother grew up. The food at the onsite restaurant was very good and the staff their is exceptional. Hotel was very neat and clean and the beds were very comfortable.
Stayed in March 2024
Reviewed: 10 April 2024
Jim
United StatesThe second morning, breakfast was lacking, apparently due to a missed delivery of food after being wiped out the previous day as the hotel was full of guests in town for the baseball game, eclipse, etc. As the manager, I would have sent someone to a local grocery for enough supplies to ensure expectations of paying guests were met.
Clean, modern facility in a convenient location. Room was clean, comfortable, and well appointed. Indoor swimming pool was large and clean with plenty of seating, fresh towels, and water at just the right temperature. Fitness room was clean, well equipped, and not crowded. The first morning, breakfast was good, with hot eggs, sausage, pancakes, oatmeal with toppings, three types of cereal, baked goods, and hot coffee with a pitcher of half-and-half.
Stayed in April 2024
Reviewed: 9 April 2024
Rafif
United StatesPhone communication
Stayed in April 2024
Reviewed: 2 April 2024
Christine
United StatesCleanliness of the bathroom when we arrived. Also, the water and apples in the lobby were empty. Both times we went to check.
The breakfast was good, but super crowded so we had to eat in the lobby. The older lady working at the breakfast was extremely friendly. When we checked in and got into our room, there were long black hairs on the bathroom floor. I called down, and the guy at the desk did give us a different room, but it kind of set the mood for cleanliness.
Stayed in April 2024
Reviewed: 1 April 2024
Ruth
United StatesThe bed hurt my back and I could hear doors slamming between 10-11 pm
Breakfast options were good
Stayed in March 2024
Reviewed: 1 April 2024
Christopher
United StatesOn Day two the room was never serviced. Bed not made, trash not removed, towels not replaced. Looks like they forgot me that day. All other days fine.
Stayed in March 2024
Reviewed: 22 March 2024
Jean
United StatesGreat stay the rooms are huge, beds and bedding comfortable. The breakfast had very nice choices, plenty of protein options. We had some special requests and they were able to meet our requests which was much appreciated.
Stayed in March 2024
Reviewed: 21 March 2024
Gayathri
CanadaThe sofa bed quality was very poor
Rooms where spacious and food was good for the price
Stayed in March 2024
Reviewed: 4 March 2024
Kira
United StatesBreakfast
Breakfast was ok I think need more options
Stayed in March 2024
Reviewed: 24 February 2024
Wanda
United StatesThe sofa was extremely hard and the free breakfast left a lot to be desired.
Location, professional staff/front desk, comfortable room, bed. I would definitely stay again.
Stayed in February 2024
Reviewed: 17 February 2024
Ant
United StatesWhen we checked in the gentleman who was doing it tried to help us out I guess. He made us waste about 45 minutes looking for another room to accommodate us. We wound up going with my original room. I weighed all my options prior to booking the room. His suggestions weren't very helpful. I think he was trying to be helpful! It wound up being a huge waste of time I have to traveling for a very long time. In my opinion I think he should have offered a late checkout to compensate for the 45-minute delay. Telling us that we could possibly clock out around 12:00 or 1:00 would have felt like he understood how much of a waste of time his help was.
The location of the hotel to everything we were doing in the area It was perfect.
Stayed in February 2024
Reviewed: 14 February 2024
Danielle
United StatesGiant crater on the one side of the bed, uncomfortable furniture, shower leaks all over floor because of curtain.
Comfy pillow options, mostly clean, delicious breakfast, decent hotel coffee, friendly staff, and heat worked well.
Stayed in February 2024
Reviewed: 3 February 2024
Stevie_t
HungaryWifi quality not good enough for streaming
Okay value for money
Stayed in December 2023
Reviewed: 23 January 2024
Bernardo
United StatesLocation
Stayed in December 2023
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