199 East Bay Street, Savannah, GA 31401, United States
#10 of 128 hotels in Savannah
Guests' ChoiceBased on 1271 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.8
Staff
9.0
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 7 June 2024
Diane
United StatesOnly con, street view room is sooo noisy, all night long! Also no chair at all on Balcony!
Location is great! We walked everywhere! Breakfast was good, staff was awesome! Don't use Valet parking! Way too expensive. Park yourself right next door in parking garage! Every time we come to Savannah this is the hotel we stay in! View from pool on top is fantastic!
Stayed in May 2024
Reviewed: 7 June 2024
Hemant
United StatesRoom was not ready at check in time. Was ready almost twenty minutes late.
Location, people working there, breakfast.
Stayed in June 2024
Reviewed: 6 June 2024
Thomas
United Statesa bit dated a d the pool appeared a bit murky.
perfect location, comfy bed. nice breakfast, super staff.
Stayed in June 2024
Reviewed: 4 June 2024
Michelle
United StatesBreakfast and coffee were atrocious. A bit different each day but overall a lack of healthy options. For this price point I shouldn’t have to go elsewhere for a decent cup of coffee. Also it would be nice to have a foldable luggage rack in the room, which is normally standard. I did improvise and used the ironing board. Also, if you’re on the 8th floor you can hear the rooftop A/C unit at night.
We liked the riverfront location, rooftop sectional couch and pool and really just being close to everything. We used the parking garage next door that allows for overnight parking for half the cost of valet at hotel. Mostly though we liked that it was pet-free. A rarity it seems these days.
Stayed in May 2024
Reviewed: 2 June 2024
Adrianne
United StatesElevators were slow, and one was not working for moat of our stay.
GREAT location!
Stayed in April 2024
Reviewed: 1 June 2024
Julie
United StatesBreakfast was cold and pool non functional
Clean, super friendly staff. Great service
Stayed in May 2024
Reviewed: 28 May 2024
David
United StatesOnly very minor complaints. The towels are scratchy, probably overdried. The glass shower door is cool, but the water on it drains directly onto the floor when it is opened. The toilet paper holder was mounted in an awkward place under the vanity. Parking costs $$, like everywhere else in Savannah.
Very nice hotel. Very clean and well-maintained. Our room was on the back and was very quiet at all times. Location is excellent - close to plenty of restaurants and the river walk. Staff was very friendly. Breakfast was decent. The hotel bar was nice - good strong drinks.
Stayed in May 2024
Reviewed: 27 May 2024
Darin
United StatesNo laundry room. I fixed the toilet.
Clean, staff, & location
Stayed in May 2024
Reviewed: 24 May 2024
Julia
United StatesEverything was perfect! The staff were extremely nice and accommodating. Everything was clean. Great location, walking distance to great restaurants and shops. We will definitely stay here again.
Stayed in May 2024
Reviewed: 20 May 2024
Wendy
United StatesMaybe the price was a little high.
Clean, great staff and awesome location. Breakfast was phenomenal. And the breakfast staff, I would give a raise. Love the guy at concerige. He was real helpful.
Stayed in May 2024
Reviewed: 19 May 2024
Kevin
United StatesNothing
Relatively new property in a great location. Staff was friendly and helpful.
Stayed in April 2024
Reviewed: 18 May 2024
Brenda
United StatesNothing
Everything -good breakfast, pool great, room great. Close to conference area. Close to attractions.
Stayed in April 2024
Reviewed: 18 May 2024
Arthur
United StatesDrop the charge of parking
Excellent staff, breakfast, location. Parking was was expensive though!
Stayed in May 2024
Reviewed: 18 May 2024
Cristina
United StatesHad to pay for parking, but there was a parking garage next door. We had a noisy toilet, but it was fixed very quickly. The lounge chair was dirty/stained and also the floor was stained. The ice maker was broken throughout our stay. Our room was near the elevators so it was noisy at times. View not attractive - parking garage and backside of the hotel.
Clean sheets and towels every day. Quick response to an issue with the toilet needing repair - within 15 minutes, and actually resolved the issue. Great location. Concierge was very helpful to answer questions. Fast elevator. Parking garage next door.
Stayed in May 2024
Reviewed: 14 May 2024
Tracey
United KingdomNo valet when we checked out
Location and staff
Stayed in May 2024
Reviewed: 14 May 2024
Trent
United StatesFood was great. Recommend on increasing the temperatures on the food warmer trays. Great selection of items. Staff was super friendly and nice. Recommend the light bulbs for the arrows for the elevator to be checked on 5th and 6th floor.
Staff and location
Stayed in May 2024
Reviewed: 14 May 2024
Catherine
United StatesBeds need to be more comfortable. Wish the pool was heated. It was extremely cold.
Everyone was friendly and helpful. Rooms were very clean. Fresh water in lobby was a wonderful touch.
Stayed in May 2024
Reviewed: 12 May 2024
Kristy
United StatesThe “bar” was not open that day
Very nice and where we wanted to stay.
Stayed in May 2024
Reviewed: 11 May 2024
James
United StatesLocation
Stayed in May 2024
Reviewed: 5 May 2024
Susan
United StatesStaff reminding us what time to check out is, we are adults and know how to tell time
Location was perfect
Stayed in May 2024
Reviewed: 4 May 2024
Nancy
CanadaI liked everything
Location was perfect right downtown. Breakfast was great and staff were lovely
Stayed in May 2024
Reviewed: 2 May 2024
Susan
United KingdomWe paid quite a lot for this room and it seemed a lot for a 2 star. It would have been nice to have had access to fresh drinking water in reception.
The location was great. Very close to bars and restaurants on River Street. The room was a good size and was clean. The breakfast was decent and staff friendly.
Stayed in April 2024
Reviewed: 29 April 2024
Keyanna
United StatesNeed better breakfast options
Very nice and very clean. Great location
Stayed in April 2024
Reviewed: 25 April 2024
Delores
United StatesVery convenient to area attractions. The staff were helpful with suggestions.
Stayed in April 2024
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