199 East Bay Street, Savannah, GA 31401, United States
#11 of 129 hotels in Savannah
Guests' ChoiceBased on 1307 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.8
Staff
9.0
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 14 May 2024
Tracey
United KingdomNo valet when we checked out
Location and staff
Stayed in May 2024
Reviewed: 14 May 2024
Trent
United StatesFood was great. Recommend on increasing the temperatures on the food warmer trays. Great selection of items. Staff was super friendly and nice. Recommend the light bulbs for the arrows for the elevator to be checked on 5th and 6th floor.
Staff and location
Stayed in May 2024
Reviewed: 14 May 2024
Catherine
United StatesBeds need to be more comfortable. Wish the pool was heated. It was extremely cold.
Everyone was friendly and helpful. Rooms were very clean. Fresh water in lobby was a wonderful touch.
Stayed in May 2024
Reviewed: 12 May 2024
Kristy
United StatesThe “bar” was not open that day
Very nice and where we wanted to stay.
Stayed in May 2024
Reviewed: 11 May 2024
James
United StatesLocation
Stayed in May 2024
Reviewed: 5 May 2024
Susan
United StatesStaff reminding us what time to check out is, we are adults and know how to tell time
Location was perfect
Stayed in May 2024
Reviewed: 4 May 2024
Nancy
CanadaI liked everything
Location was perfect right downtown. Breakfast was great and staff were lovely
Stayed in May 2024
Reviewed: 2 May 2024
Susan
United KingdomWe paid quite a lot for this room and it seemed a lot for a 2 star. It would have been nice to have had access to fresh drinking water in reception.
The location was great. Very close to bars and restaurants on River Street. The room was a good size and was clean. The breakfast was decent and staff friendly.
Stayed in April 2024
Reviewed: 29 April 2024
Keyanna
United StatesNeed better breakfast options
Very nice and very clean. Great location
Stayed in April 2024
Reviewed: 25 April 2024
Delores
United StatesVery convenient to area attractions. The staff were helpful with suggestions.
Stayed in April 2024
Reviewed: 13 April 2024
Anita
United StatesBathtub was black on the bottom from years of dirt. Need new bathtub .
Location and nice staff
Stayed in April 2024
Reviewed: 27 March 2024
Michael
United StatesNothing
Excellent. Ms Gail kept food in good supply and restaurant was kept clean.
Stayed in March 2024
Reviewed: 26 March 2024
John
United StatesNo on-site self parking. Have to rely on Valet Parking.
Location was perfect because it's in the center of the Historic District and walking distance to most tourist sites and restaurants. Breakfast was decent and room was clean, comfortable and good size.
Stayed in March 2024
Reviewed: 24 March 2024
Barbara
United StatesWell, the $45 per day parking fee wasn't wonderful. We could have parked at the public parking facility next door but I felt the car -- which had tons of our stuff -- would be safer in their private lot and it was worth the extra $.
The location was absolutely PERFECT! This was my third time visiting Savannah and three times is the charm! We were around the corner from the Pink House, across the street from the Cotton Exchange and the steps down to the most vibrant part of River Street. We will absolutely return here next year!
Stayed in March 2024
Reviewed: 22 March 2024
Alice
United StatesThe staff was not helpful. The staff did not wan’t to order a taxi. Problem in getting to room done?
Stayed in March 2024
Reviewed: 21 March 2024
Frances
United Stateswe have always enjoy staying here thank you for all you do,
Stayed in March 2024
Reviewed: 18 March 2024
Stacy
United StatesBreakfast was wonderful
Stayed in March 2024
Reviewed: 15 March 2024
Rick
United Statesmicrowave in the room to reheat leftovers
Stayed in March 2024
Reviewed: 13 March 2024
Michael
United StatesNo Parking
Location
Stayed in February 2024
Reviewed: 13 March 2024
Antoinette
United StatesThe parking is so expensive. We were only there for two days so $90 to park plus tip. This is the only downside to the hotel.
The front desk people were wonderful. Friendly. The location was great. Close to the River Walk.
Stayed in March 2024
Reviewed: 4 March 2024
Ronald
United StatesNo afternoon cookies to go with the all day coffee
Location
Stayed in February 2024
Reviewed: 2 March 2024
David
United StatesHot food display. Hood alignment made serving difficult. No place to rest your plat while serving
Stayed in February 2024
Reviewed: 26 February 2024
Angie
United StatesBreakfast lacked some more fresh fruit or healthy options, even some milk alternatives would have been nice. The square next to the hotel gets a bit weird at night but overall the area feels safe.
The room was clean and comfortable. The rooftop has amazing views of the river and the bridge at sunset, but we didn't swim in the pool because it was too cold when we visited. There's a parking garage next door to the hotel with a daily maximum of $20 (it's $40 if you choose the hotel valet).
Stayed in February 2024
Reviewed: 23 February 2024
Betty
United StatesHad to wait longer than expected for our room. Had to wait a very long time for our car when we left. Not the gal that was getting the cars fault. She was working very hard. Short staffed.
Stayed in February 2024
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