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  5. Reviews of Holiday Inn Express - Canyon, an IHG Hotel

Reviews of Holiday Inn Express - Canyon, an IHG Hotel 2 stars

2901 4th Avenue, Canyon, TX 79015, United States

#5 of 8 hotels in Canyon

Guests' Choice

Review score

Based on 306 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 1 April 2024

    8.0
    No issues, would stay again
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Renovating at time of visit

    Great location for our trip

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Good stay! No issues. Would stay there again!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It needed a little bit of cosmetic help, like the paint on the bathroom door trim was all scraped away.

    It was a great value!

    Stayed in March 2024

  • Reviewed: 15 March 2024

    7.0
    Great for a short stay
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Construction…bed was not firm enough and you could tell that someone slept on that side.

    Location was good for the services and friends home.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There were several large trucks each taking up 3 to 5 parking spaces each which caused us and others to park in the street.

    Clean, nice facilities anf breakfast

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The floors could have been cleaned better and my key card didn't work after I left and then came back

    We had a family suite it was great clean comfortable and quiet

    Stayed in March 2024

  • Reviewed: 20 February 2024

    9.0
    The staff were incredibly accommodating during this last stay, if not for them I would probably move to one of the other
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    It’s been under remodeling each of the 4 stays I have been there over a 7 month period.

    I love the location, convenience to town.

    Stayed in February 2024

  • Reviewed: 17 December 2023

    7.0
    Solid choice in Canyon, clean and great staff
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We have stayed multiple times visiting family. It seem to always have a renovation going on. It’s strange.

    Good option in Canyon. It’s clean and the staff is GREAT! The rates are good and it’s in a good spot. Solid choice.

    Stayed in December 2023

  • Reviewed: 9 October 2023

    8.0
    It was a good stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The location

    The property was nice and very clean

    Stayed in October 2023

  • Reviewed: 30 September 2023

    8.0
    Everything was good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Older

    Convenience

    Stayed in September 2023

  • Reviewed: 30 August 2023

    8.0
    Great choice for overnight stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The breakfast line was a bit long because of the pancake maker being in the middle of traffic flow. I understand the space was being renovated, I would think that section would need to be moved to a more spacious location. The toaster for the bread and bagels was tucked away in a room opposite of where the rest of the food was located. The lovely woman working that morning was amazing, friendly, and inviting. Coffee was good!

    Front staff was very nice at both check in and out. The room was clean. My husband loved the bed. I love the pillows. Nice breakfast selection. Easy to locate.

    Stayed in August 2023

  • Reviewed: 21 July 2023

    8.0
    We enjoyed our stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The people next door to us left their dog in the room and he howled and cried for several hours. The people at the front desk were very kind when I called about it, but there was very little that they could do.

    I liked how close the hotel was to the University, the canyon and to restaurants. We were also glad that there was a pool on site.

    Stayed in June 2023

  • Reviewed: 6 July 2023

    7.0
    Pleasant stay, comfy rooms, nice staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Toilet was so short! Renovation was taking place so was at times noisy.

    Rooms were comfy and large, everything was clean and looked nice

    Stayed in July 2023

  • Reviewed: 3 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Suite with Spa Bath
    • Stayed 1 night

    It was very expensive for the City in which it is located

    Stayed in July 2023

  • Reviewed: 25 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Seemed clean enough...Outside of hotel looked a little "run down" and could probably use a face lift, compared to the "newer" hotel next to it

    Stayed in June 2023

  • Reviewed: 13 June 2023

    9.0
    Enjoyed the stay and helpful from the staff!!
    • Leisure trip
    • Couple
    • Deluxe King Suite with Spa Bath
    • Stayed 6 nights

    It was a bit messy from the construction and due to massive rainfall there were many leaks throughout the dining room but understandable!! The staff was great although of this issue and they continued to be helpful and friendly!!

    On check in I had a bit of a problem but kudos to Jessica for all her help in the check in process and throughout my stay!! Jessica should be considered for employee of the month on her professionalism and kindness!!

    Stayed in June 2023

  • Reviewed: 23 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The vent in our bathroom made an unusual noise. The hair dryer did not work and the first replacement dryer also didn't work. Three times was the charm.

    The room was clean and the staff was friendly. Breakfast was excellent and well monitored. We appreciate that we were allowed to use table & chairs in the breakfast area to play cards and games as a family during evening hours.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    7.0
    The location was perfect for WT graduation. But for $450 for two nights, it should have bedn much better!
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The fire alarm, the elevator is BAD! It looks worn out.

    Good breakfast

    Stayed in May 2023

  • Reviewed: 8 May 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    window treatments were stained.

    Stayed in May 2023

  • Reviewed: 10 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    quiet room to the backside of the hotel, good breakfast

    Stayed in March 2023

  • Reviewed: 24 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted via mobile

    Carpet was soaking wet when we arrived but slowly dried out over the course of our 2 day stay. Staff should be mindful of that when washing carpets. Bed was very soft. Windows were dirty.

    Staff was friendly. Room was fine (but see below).

    Stayed in March 2023

  • Reviewed: 21 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The hot tub was out of commission. The price for the room doesn’t change when one of the amenities I’m counting on isn’t available…. After hiking and biking all day we had looked forward to the hot tub while the kids played in the pool. It was a planned part of our vacation. To not have that dynamic kinda was a bummer. I wanted hot tub time w my partner after a family day with the kids. Idk. Not a deal breaker but just really bummed I didn’t get the vacation I needed.

    Staff was great, hotel was clean

    Stayed in March 2023

  • Reviewed: 18 March 2023

    8.0
    Location and breakfast was great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    They were renovating several rooms. The pool was not operational. Would have been helpful information to know before hand.

    Breakfast was great, and the location was perfect.

    Stayed in March 2023

  • Reviewed: 13 March 2023

    8.0
    great stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    breakfast

    Stayed in March 2023

  • Reviewed: 29 December 2022

    9.0
    Beyond my expectations
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Our bath sink kept leaking and the water went everywhere when we turn on the faucet. The hotel card did not open the side door making us walk further whenever we had to enter in the hotel. The warm pool was closed. But I assume those were technicalities they were trying to fix as soon as possible.

    30min drive from Palo Duro state park, warm and yummy breakfast, quiet nights, and pool and gym available. You can't beat that :)

    Stayed in December 2022

Showing 1 – 25

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