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  5. Reviews of Holiday Inn Express Hotel & Suites Chickasha, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Chickasha, an IHG Hotel 3 stars

2610 South 4th Street, Chickasha, OK 73018, United States

#5 of 10 hotels in Chickasha

Guests' Choice

Review score

Based on 92 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 25 April 2024

    8.0
    Very pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Good food

    Stayed in April 2024

  • Reviewed: 15 October 2023

    7.0
    Needs maintenance
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There are tons of maintenance issues. The hallway carpets need replacing badly. Fix the ice machine on the 3rd floor. Main light in our living area did not work. Outlet cover missing. Toilet paper holder put on crooked. This all together made the hotel seem tacky.

    The bed is awesome. The staff is fantastic.

    Stayed in September 2023

  • Reviewed: 22 May 2023

    9.0
    Clean facility, great breakfast, friendly staff.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Arrived to find the hotel overbooked so ended up with a King bed instead of two Queen Beds. Did not compensate for booking error.

    Bed was comfortable, soft pillows were amazing, breakfast was the best!

    Stayed in May 2023

  • Reviewed: 2 May 2023

    8.0
    Convenient, comfortable and clean
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We come every spring to visit family. In 2022 and 2023 the pool was not working which is the main reason we stayed at the hotel

    Beds are always clean and comfortable. Staff is always friendly and breakfast is always good!

    Stayed in April 2023

  • Reviewed: 30 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    I don't like the hidden fees that are added on, such as a parking fee. This seems to be the new normal and it is not made clear at check in, They request a credit card for incidentals. Is parking in there parking lot an incidental?

    Stayed in October 2022

  • Reviewed: 6 June 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not very good.

    Swimming pool and Hot tub.

    Stayed in May 2022

  • Reviewed: 30 May 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Room has a lot of space and very clean. I love that it has microwave. Breakfast is good. Would have been better if coffee is a little stronger. Staffs are friendly. It's my first time to have someone call the room and check if we have everything we need and if we are satisfied with the cleanliness of the room.

    Stayed in May 2022

  • Reviewed: 15 May 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    ac not cold enough

    location

    Stayed in May 2022

  • Reviewed: 21 March 2022

    7.0
    ok - but at $25 pet small pet when I’m an IHG choice privilege member - I won’t stay here again. screaming kids running
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    internet was useless. shower head lays on handicap rail - useless for a shower.

    good breakfast

    Stayed in March 2022

  • Reviewed: 11 February 2022

    9.0
    arrived late and staff was awesome, very courteous and made check in easy.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    all good nothing more to expect from value given

    clean, well lit for night arrival and friendly staff

    Stayed in December 2021

  • Reviewed: 27 December 2021

    7.0
    It was pretty decent besides the toilet.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The toilet had someone’s dried poop and pee on it

    It was in a good location.

    Stayed in December 2021

  • Reviewed: 25 December 2021

    9.0
    very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    great

    Stayed in November 2021

  • Reviewed: 18 October 2021

    7.0
    nice and quiet with comfortable beds. great location
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    the bathroom was dated and the toilet was not working properly. tv programing very limited.

    breakfast was very good. location was very convenient

    Stayed in October 2021

  • Reviewed: 8 August 2021

    8.0
    Family weekend get away
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The ice machines were all not operating. You were able to get small individual bags of ice for free in the market, but by the afternoon of day 2, they were completely out.

    Everything was nice. Staff was courteous. It was quiet and peaceful.

    Stayed in August 2021

  • Reviewed: 24 July 2021

    7.0
    Good
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The ice makers were down two days. The spa didn’t work. The only available breakfast was 6:30 to 9:30. The bathroom floor needed to be mopped and the bathtub had been resurfaced but the help had used harsh cleaning products and the discoloration showed through. They charged full price but didn’t make the beds or empty the trash. You had to order new towels or reuse them supposedly due to CoVid and this is the end of July in 2021 with no one wearing masks anywhere. We left early. Logging in the computer was a hassle and lastly the toilet lid was loose.

    The property was easy to find.

    Stayed in July 2021

  • Reviewed: 9 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Carpets seemed dirty, pool towels need to be carefully watched, they was all dirty. So, we had to drip off and make a dash to our room. Somethings could be updated. I got a yogurt at breakfast it was expired.

    It was good for a quick trip to the area, we liked the indoor pool, spa was unfortunately down for repairs. Breakfast wasn't to bad.

    Stayed in July 2021

  • Reviewed: 15 June 2021

    9.0
    Good the pool was not as nice and the hot tub was out of service
    • Leisure trip
    • Group
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Paying for parking

    The staff was very nice and helpful

    Stayed in March 2021

  • Reviewed: 9 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Evidently pool was out of commission for a couple months and was not noted on the website. It was one of the main reasons we chose this hotel.

    Room was clean and comfortable, but did get hot over night. Staff was very friendly and accommodating. Your staff (front desk, kitchen, management, and maintenance) gets a perfect A+ across the board. They all made us feel very welcome and looked after. Thank you!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    1.0
    Very disappointed. The facility was good, but the staff was lacking and ruined the experience.
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room wasn’t ready 3 hours after check in time. Waited 1 hour for them to “make the bed” so the room would be ready.

    Location

    Stayed in April 2024

  • Reviewed: 20 March 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The window was broke & wouldn’t close all the way. So noises from traffic was loud. Bathroom door wouldn’t shut all the way Ac made loud noises randomly The shower pressure was awful Our room had clothes someone else left.

    Bed was ok. Breakfast was just basic.

    Stayed in March 2024

  • Reviewed: 7 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent breakfast and great facilities.

    Stayed in January 2024

  • Reviewed: 18 September 2023

    2.0
    awful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the kind of room I booked on booking.com isn’t even available at this location but they had it listed to rent at this location and refused to give a discount on the room when it’s not what I booked!!!

    nothing

    Stayed in September 2023

  • Reviewed: 29 August 2023

    10
    GREAT
    • Leisure trip
    • Group
    • Queen Suite - Non-Smoking
    • Stayed 1 night

    The beds were very comfortable and the staff was super nice!!

    Stayed in August 2023

  • Reviewed: 22 August 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing! Everything was on point. Great location. We explored the town was able to come in cool down in the pool and relax watching a movie.

    The room so peaceful clean and fresh. The staff were so good to me and my children. Thank you for treating people so well. It's nice to be treat q such respect. Greatly appreciated for my children to see the respect I push for them to have

    Stayed in August 2023

Showing 1 – 25

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