8703 East RL Thornton Freeway, Dallas, TX 75228, United States
#171 of 171 hotels in Dallas
Guests' ChoiceBased on 113 hotel reviews
7.1Cleanliness
7.6
Comfort
7.5
Location
7.9
Facilities
7.2
Staff
8.0
Value for money
7.3
Free WiFi
8.2
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End of dialog contentReviewed: 24 July 2023
Velazquez
United StatesI went through booking.com I selected a room with 2 queen beds and sleeper sofa but ended with 2 queen beds. I was told by holiday inn that it was a glitch with booking.com. at 1st I was told they don't have rooms like the one I requested but later I spoke to a different staff and that's when she said it was booking.com glitch
Nice place
Stayed in July 2023
Reviewed: 28 April 2023
Carmen
United StatesThe plumbing was a little problematic, the water stood for some time in sink and shower
Stayed in April 2023
Reviewed: 20 April 2023
Robin
AustraliaStains on the carpet. The property needs attention both inside and out. Suffering from neglect.
Breakfast options change daily. I was there 6 days. Good to have variety. Walmart and Dennys are both a short walk away.
Stayed in April 2023
Reviewed: 16 April 2023
Robin
AustraliaLeaking tap In the bathroom. Stains on the carpet in the main room (carpet is way too old and should be replaced). A mix up with my booking made it a poor experience also.
The bed was comfy. The breakfast was fine. The staff were nice,
Stayed in April 2023
Reviewed: 16 December 2022
Lynn
United StatesNo available restaurants nearby.
Nice hotel. Friendly staff. Good breakfast.
Stayed in December 2022
Reviewed: 10 November 2022
Deborah
United StatesThe elevator seemed to struggle, there are many scuff marks that need repainting, the outdoors had trash that should have been picked up.
It was easy to get to and the room was spacious.
Stayed in October 2022
Reviewed: 6 October 2022
Lisa
United States1/2 the plugs in our room didn’t work, there was a buger on the wall next to the bed so when you were laying in bed, looking at the wall, it was right there.
was close to the State Fait
Stayed in October 2022
Reviewed: 4 October 2022
Laquita
United Statesthey had no towels no covers sheets were stained nd there was a hole in the floor
the bed was comfortable room was spacious
Stayed in October 2022
Reviewed: 20 September 2022
Beth
United StatesThe pool was closed, and it was the main reason I chose this hotel. The room had an old smell and there were many small things that made it feel dingy overall. The window covering had holes in it; the carpet was stained; there were marks on the walls; the shower curtain was moldy and hooks were broken; the water from the faucet smelled bad; the toilet handle was finicky/broken.
The location was convenient and the breakfast was excellent. Room was decently clean, and the staff were helpful and friendly.
Stayed in September 2022
Reviewed: 15 September 2022
Jerri
United StatesThe pool and hot tub were closed. There were stains on the carpet in the room. When I pulled the towel off the rack it fell off the wall. And the garbage all around the hotel was awful.
The bed was comfortable. It was quiet. And breakfast was good. The staff was nice.
Stayed in September 2022
Reviewed: 22 August 2022
Osbaldo
United StatesNa
Clean neat and organized
Stayed in August 2022
Reviewed: 28 June 2022
Frazer
United StatesDirty and air conditioning didnt work so had to be moved rooms.
Price
Stayed in June 2022
Reviewed: 14 June 2022
Lindsay
United StatesWithout carpeting room movement seemed loud and echoed. That made the room feel cold and stark.
Staff was nice.
Stayed in May 2022
Reviewed: 13 June 2022
Marlese
United Statesthe window shade needed to be fixed. needed a shuttle to and from the airport
room 229 was quiet.
Stayed in June 2022
Reviewed: 18 March 2022
Brianna
United Statesthe pool was closed and it was the main reason for the trip there
everything was great
Stayed in March 2022
Reviewed: 9 March 2022
Tracy
United StatesRoom had some stains on the floor and the toilet didn't flush properly. When we told the front desk they said they couldn't fix it cause the maintenance man quit. Hot tub was greenish looking and not hot to me. Pool was freezing but clean. Overall I would stay here again.
Lobby was clean. Lady checking us in was very sweet. Overall I would stay here again.
Stayed in March 2022
Reviewed: 13 December 2021
Teresa
United StatesNo frig in room-told some rooms didn't have them. Ac/heating unit auto didn't work-never shut off. Had to ask for blow dryer. Only 1 at desk
The staff was very friendly
Stayed in December 2021
Reviewed: 11 December 2021
O
United StatesI don't have any complaints.
Breakfast was good. The hotel was quiet, room layout functional and clean. Business office area convenient, nice lobby. I did not use the pool but it looked nice.
Stayed in November 2021
Reviewed: 2 January 2024
Antae
United StatesThat the pool was closed
It was good
Stayed in January 2024
Reviewed: 9 July 2023
Danielle
United StatesThe bathroom didn’t have any hand soap, only had 2 bath towels and no way to plug of the tub for my kiddo to take a bath. The TV is was small and seemed to glitch on most stations. The AC barely kept the room cool and you couldn’t feel the cold air unless you were standing right in front of it.
The room was spacious and there was a lot of restaurants close by
Stayed in July 2023
Reviewed: 1 June 2023
Mya
United StatesThe pool door felt impossible to open even though there were others outside. Looks like water corrosion near the bottom of the door as well. We found bed bugs in our room. All of a sudden hotel couldn’t get into their booking. Com account to refund us, their email, nor were there phone lines working randomly. After a week or so went by, I finally received a refund but for only 1 night! Never will go to another Holiday Inn.
I honestly can’t say anything that I like about this property. There were problem after problem.
Stayed in May 2023
Reviewed: 27 April 2023
Stace
United StatesNothing
I liked everything. There were alot of kids but the hotel was good about cleaning after them. Lots of good options for breakfast
Stayed in April 2023
Reviewed: 3 April 2023
Kealy
United Statesall of it
nothing
Stayed in April 2023
Reviewed: 30 March 2023
Andrea
United Statesthe pool was freezing, the room had stains in the rug, the toliet broke and they did not have a maintance person to assist. had to go a day without toliet before talking with house keeping supervisor and she made it work. breakfast ran out at 8am. there was no pancake mix to have pan cakes.
The entry way was always open to go in and out
Stayed in March 2023
Reviewed: 30 March 2023
Hill
United StatesI liked everything about the property
everything
Stayed in March 2023
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