6055 LBJ Freeway, Dallas, TX 75240, United States
#140 of 166 hotels in Dallas
Guests' ChoiceBased on 331 hotel reviews
6.6Cleanliness
7.0
Comfort
7.2
Location
8.0
Facilities
6.9
Staff
8.0
Value for money
6.9
Free WiFi
7.4
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End of dialog contentReviewed: 21 March 2024
Kanesha
United StatesThe suit floor was extremely nasty. It needs to be cleaned or replaced immediately. There was a huge red stain on the flood in the room as well. I wouldn't allow my family to wear they socks. They had to have on shoes when walking around the room. We were not able to use the pool. And they stopped putting out breakfast at 830 when start not supposed to end till 930.
The bed was super comfy and the room extremely large. We have a family of 5 and the suit never felt crowd. The stuff was really nice.
Stayed in March 2024
Reviewed: 1 December 2023
Jeffery
United StatesI left my jacket in the room on check out but when I called a couple of hours after they said they couldn't find it in the list and found .
Breakfast
Stayed in November 2023
Reviewed: 23 November 2023
Jessica
United StatesThe employees
Breakfast and the indoor swimming pork
Stayed in November 2023
Reviewed: 26 October 2023
Roy
United StatesMajority of staff was Spanish speaking only. Major Communication barrier.
The location is great. Minutes from mall, restaurants, dept. stores, ect.
Stayed in October 2023
Reviewed: 16 July 2023
Chiquita
United StatesYou shouldn't have to pay for parking and not have to wait 3 to 5 days to get money back for damage fee...
The breakfast was great and the location was good
Stayed in July 2023
Reviewed: 7 July 2023
Bonnie
United StatesNothing
Super friendly staff
Stayed in April 2023
Reviewed: 8 April 2023
Altah
United StatesBetter stock of the pantry
Stayed in April 2023
Reviewed: 23 January 2023
Volodymyr
United Statesinternet speed
clean
Stayed in January 2023
Reviewed: 30 December 2022
Shelby
United Statesn/a
recent remodel looks good. gym is small but nice. rooms clean and comfortable
Stayed in December 2022
Reviewed: 3 October 2022
Terry
United StatesThe pool was out of order and we wanted to swim . We found out when we arrived!
it was clean staff was friendly!
Stayed in October 2022
Reviewed: 5 September 2022
Elva
United Statesthe telephone didn’t work & the TV guide didn’t work, so we had to flip through all the channels until we found something.
beds were amazing, room was comfortable, bathroom was huge, breakfast was great, pool was opened.
Stayed in September 2022
Reviewed: 24 July 2022
Chinyere
United StatesNo cleaning was done for the 3 nights I was there. The front desk staff were not friendly as well.
The location and breakfast was excellent. Sheets were clean and fresh.
Stayed in July 2022
Reviewed: 6 June 2022
Castoreno
United StatesThere was a intoxicated gentleman in-and-out the lobby of the hotel
We went to the Galleria mall if was the best mall
Stayed in June 2022
Reviewed: 1 May 2022
Heather
United StatesI'm vegan so I only had two options. Bread or oatmeal.
Stayed in April 2022
Reviewed: 25 April 2022
Melinda
United StatesI was disappointed as they were remodeling the first floor and the breakfast room was very small and most of the breakfast items were out.
I loved the room it was huge. The staff was really nice. It was a good stay.
Stayed in April 2022
Reviewed: 2 April 2022
Laura
United Statesi liked 4th floor .
Stayed in March 2022
Reviewed: 27 March 2022
Charles
United StatesOnly thing we didn’t like was no place to sit for breakfast, no iron or ironing board in room and the bed frame
We enjoyed the breakfast and understand that there was renovation ongoing, but would have been great to have a place to set and eat besides our room. Breakfast was awesome
Stayed in March 2022
Reviewed: 7 March 2022
Shawanna
United StatesMy room was newly renovated. But my a/c did not work. But they refunded my credit card. And I did not have a key for my room. The hotel clerk had to open my door every time I needed back in my room because they ran out of keys.
Stayed in March 2022
Reviewed: 1 March 2022
Glenda
United StatesCold rooms, heating problems. No manager to speak with. I feel discounts should have been given for the situation at hand.
The hotel was having heating problems. Staff were helpful and nice.
Stayed in February 2022
Reviewed: 11 January 2022
Neng
United StatesMy room has a broken desk,couch was kinda broken as well,the cabinets had drills sticking out of them and the lights were a little bit dark it was kinda hard to see.
hall ways were clean and staff were very nice and helpful
Stayed in January 2022
Reviewed: 4 December 2021
Adams
United StatesThe room was cold and remained cold the entire stay. I woke up with a sore throat due to breathing in the cold air all night long. The heat was on but it too was blowing out cold air. I called the front desk to ensure that I was operating the equipment correctly and they assured me that I was.
This property was very clean and neat. It was also conveniently located directly off the freeway which is a good thing. The breakfast was good and hot.
Stayed in December 2021
Reviewed: 17 November 2021
David
United StatesThe fact that I could not connect with the front desk because of some kind of phone glitch in the system, made if uncomfortable for me due to late check in. There was no alternative to get word that I was coming in late either to the hotel desk or even to the main cooperate office. That was very frustrating. One of the draws to the desk was missing so there was this empty place there. That was not very professional. When I asked the clerk, during check out, if I could have an extra hour to check out at 12p rather than 11am, she denied my request then said if I signed up for your rewards account she would allow the extra hour. This is the first time I have ever been denied this type of request unless I agreed to this sign up.
The convenience in the hotel's location made it great.
Stayed in October 2021
Reviewed: 1 November 2021
Veronique
United StatesFound a condom wrapper on the floor near bed. There wasn't hand soap & only 1 set of towels for two people. My husband decided not to use shower facilities for fear it was not clean. so he went without a shower today.
great location
Stayed in October 2021
Reviewed: 21 October 2021
Nina
United StatesMy room ceiling fan didn’t work, and took the longest to cook off luckily my friend was next door so we opened the middle door. And then a roach crawled in bed with me. I did kill it and gave it to the morning person at the front desk she said she will adjust my bill.
The night supervisor was very sweet. Love her energy.
Stayed in October 2021
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