1020 Washington Boulevard, Downtown Detroit, Detroit, MI 48226, United States
#33 of 60 hotels in Detroit
Guests' ChoiceBased on 438 hotel reviews
7.2Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.5
Staff
8.2
Value for money
6.8
Free WiFi
8.0
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End of dialog contentReviewed: 20 April 2024
Devjani
GermanyRestaurant expensive with limited choices.
Location.
Stayed in April 2024
Reviewed: 6 April 2024
Cutberto
United StatesOn the weekend days saturday and sunday may be a diferent person who cared for the room but the forgoit to leave coffe, towels and one day the bed was not made.
Location and the funcionality of the facility was very good. The restaurant was clean and the food was also very good. the bar excellent.
Stayed in April 2024
Reviewed: 2 March 2024
Jennifer
United StatesOur room was by the service elevator and it was noisy.
Staff was spot on!
Stayed in February 2024
Reviewed: 22 February 2024
Tanisha
United StatesBeing charged for the full stay prior to my arrival in the morning without being advised of same. But the rationale was explained to me.
The staff was gracious. The room was well designed and comfortable. The location is central to a lot of my preferred Detroit destinations.
Stayed in February 2024
Reviewed: 19 February 2024
Lassen
United StatesThe room we had was a bit small but was comfortable
Rooms were clean. Staff was very helpful and nice
Stayed in February 2024
Reviewed: 22 January 2024
Timothy
United StatesNo microwave in a kitchenette
Space and location
Stayed in January 2024
Reviewed: 17 December 2023
Nicole
United StatesFelt like an old dorm room with nice furniture barely covering old stuff.
Bed was very comfortable!
Stayed in December 2023
Reviewed: 18 October 2023
Iain
United KingdomShower room was smelly and dated toilet was very loose. Bar manager came across quite rude and abrupt.
The location was perfect. The beds were so comfortable and check in was very quick and easy. We were allowed to check in before lunchtime which meant we could have a brief walk around Detroit without our cases.
Stayed in October 2023
Reviewed: 6 October 2023
John
United StatesHotel showed signs of heavy use
Convenient to convention center. Good restaurant/bar on site
Stayed in October 2023
Reviewed: 28 September 2023
Melissa
United StatesPrice
Location, clean, comfortable, good restaurant
Stayed in September 2023
Reviewed: 29 August 2023
Alyssa
United StatesSo, the first room we were given was dirty with trash and disheveled bedding. The front desk employee apologized and moved us to a new room. The new room had a large puddle across the floor from I'm assuming the AC, we did let him know and he apologized again but we said we'd stay in that room. In the morning I let the new front desk person know just so they knew not to put anyone in that room until the issue was resolved and she was very dismissive and said to enjoy the day. Fortunately, I am not a crazy person and laughed it off but I know many people that would have been very bothered by the reactions received.
The hotel is very nice looking from when you first walk in. Modern, clean and very "vibey". There was also security as it was after 11 when we checked in which was nice. The rooms were large and spacious and had a pretty nice view. I personally enjoyed the sounds of the city in the early morning hours.
Stayed in August 2023
Reviewed: 25 August 2023
Jillian
United StatesThat you had to pay $40 for valet services and they tried to charge an additional $19 to valet early while waiting for our room. The assistant general manager said he had no idea about it but waived it for us.
The staff was courteous and very helpful. They were very welcoming
Stayed in August 2023
Reviewed: 7 August 2023
Emily
United StatesBathroom door could have been easier to latch shut
Stayed in August 2023
Reviewed: 8 July 2023
Cathy
United StatesAnthony at the front desk was amazing - so kind and helpful and upbeat. He really went the extra mile.
Stayed in June 2023
Reviewed: 26 June 2023
Gwendolyn
United StatesIt took an hour to check in despite alerting the hotel that we were arriving 2 hours after check-in began. The description of the room was not accurate. There was no sofa bed as described.
Very nice location. Convenient to a nice variety of places to eat, shop, and party. Very nice staff and comfortable beds.
Stayed in June 2023
Reviewed: 24 June 2023
Virginia
United StatesRestaurant had very limited hours. Bar tender was so nice but could not make a drink, sorry good try tho. Shower was dirty and needed some scrubbing.
Cute room. And quiet. Clean common areas.
Stayed in June 2023
Reviewed: 13 June 2023
Mary
United Statescheck in was terrible. if you drop a bag off early you can checkin starting at 3. the rest of us watched all this till exactly 4 when we could get checked in. we were 4th in line and it took 12 minutes for us so I pity the people at the end of the line.
clean and good location
Stayed in June 2023
Reviewed: 12 June 2023
Jami
United StatesGreat staff, I was there for the Taylor swift concert, so it was extremely busy, but the staff got through the line fast and efficiently.
Stayed in June 2023
Reviewed: 12 June 2023
Andrea77mv
United StatesThe only thing I was bummed about was the feeling I got price gouged. A $600 per night hotel feels like it should have been more fancy. Parking was also expensive.
It is less than a mile walk to Ford Field. We were there to see Taylor Swift. The hotel is very lovely. Clean. Comfortable beds.
Stayed in June 2023
Reviewed: 24 April 2023
Lynden
United Statesrooms were smaller than we hoped for the price we paid per night
the location is amazing!
Stayed in April 2023
Reviewed: 23 April 2023
Joanna
United StatesThe doors shut very loudly and there was a barking dog at midnight. Super pricey.
Great service! Was close to our venue. Was very clean.
Stayed in April 2023
Reviewed: 16 April 2023
Jennifer
United StatesIt took more than 20 minutes to get checked in and then they sent us to a room that was occupied by other people. I swiped my key and walked right in on others. So we had to go back to the front desk and wait another 20 minutes for another room. This is all after trying to check in 6 hours prior but after waiting 30 minutes and only being at the 7th person out of 16 we decided to check in after our event.
The staff was friendly
Stayed in March 2023
Reviewed: 13 March 2023
Susan
United StatesRooms smell cigarettes
Good location
Stayed in March 2023
Reviewed: 13 March 2023
Tiffany
United StatesBar closed early
Friendly staff
Stayed in March 2023
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